Cornerstone Family Practice, Manchester: patient reviews and CQC rating
Cornerstone Family Practice is a GP practice in Manchester with 7,531 registered patients (September 2026). In the 2026 GP Patient Survey, 71% of its patients described their overall experience as good, against 77% across England (Greater Manchester: 79%). The Care Quality Commission rates it Good overall, in a report published in May 2021. It has 3.3 full-time-equivalent qualified GPs, or 2,286 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Cornerstone Family Practice
Its result closest to England is the share who said their needs were met at their last appointment: 88%, against 90% across England. Its weakest is the share who said the wait for their last appointment was about right: 43%, below the England figure of 69%. Of the 11 results in the table, 0 are above England and 5 below by more than the survey's margin of error, and 6 within it.
On overall experience it is 126th of the 149 practices in Manchester with 50 or more responses. 46% found it easy to get through by phone (England: 57%). The overall experience result is 10 points lower than in 2025 (81%). 107 patients answered the survey (response rate 17%).
| Survey question | Cornerstone Family Practice | Greater Manchester | England |
|---|---|---|---|
| Overall experience good | 71% | 79% | 77% |
| Easy to contact by phone | 46% | 63% | 57% |
| Easy to contact via the website | 33% | 61% | 58% |
| Easy to contact via the NHS App | 45% | 58% | 54% |
| Reception team helpful | 80% | 86% | 85% |
| Last contact good | 63% | 76% | 73% |
| Wait for appointment about right | 43% | 71% | 69% |
| Listened to well | 81% | 88% | 87% |
| Treated with care and concern | 78% | 87% | 86% |
| Confidence and trust in the clinician | 89% | 93% | 93% |
| Needs met | 88% | 91% | 90% |
In the Friends and Family Test for July 2026, 85% of 41 responses rated the practice good or very good (England: 92%).
CQC's overall rating for Cornerstone Family Practice is Good, published in May 2021. All 5 key questions are rated Good. It held the same rating in the report before (July 2019).
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
7,531 patients were registered at Cornerstone Family Practice in September 2026, down 2.3% on a year earlier (England: down 1.1%).
12% of its patients are aged 65 or over, against 19% across England. With 3.3 full-time-equivalent qualified GPs, there are 2,286 patients per GP, close to the England figure of 2,171 and Greater Manchester's 2,055.
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 2.2 | 4.4 |
| August 2024 | 2.9 | 6.7 |
| August 2025 | 2.9 | 6.5 |
| August 2026 | 3.3 | 6.5 |
From June 2026 to August 2026 the practice recorded 2,764 appointments a month, or 367 per 1,000 registered patients (England: 510). 81% were face to face (England: 63%). 23% took place on the day they were booked and 1% more than 28 days after booking (England: 45% and 5%).
54% were with a GP rather than another member of the practice team. 7% of booked patients did not attend.
| Measure | Cornerstone Family Practice | Greater Manchester | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 367 | 445 | 510 |
| Face to face | 81% | 66% | 63% |
| Same day as booked | 23% | 44% | 45% |
| More than 28 days after booking | 1% | 5% | 5% |
| Did not attend | 7% | 6% | 4% |
Compared with England, the practice has a higher share of patients on its registers for COPD (2.4% against 1.9%). It has a lower share for osteoporosis (0.2% against 1.2%), palliative or supportive care needs (0.2% against 0.6%) and dementia (0.4% against 0.8%). The practice's patients live in areas with an average deprivation score of 43.1 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 78.7 years for women and 74.8 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| Depression | 18+ yrs | 15.7% | 14.3% |
| High blood pressure | All ages | 13.3% | 15.2% |
| Diabetes | 17+ yrs | 7.8% | 7.9% |
| Asthma | 6+ yrs | 5.4% | 6.6% |
| Chronic kidney disease | 18+ yrs | 4.6% | 4.6% |
| Coronary heart disease | All ages | 2.6% | 3.0% |
| COPD | All ages | 2.4% | 1.9% |
| Cancer | All ages | 2.4% | 3.8% |
| Atrial fibrillation | All ages | 1.4% | 2.2% |
| Stroke and TIA | All ages | 1.3% | 1.9% |
| Serious mental illness | All ages | 1.2% | 1.0% |
| Epilepsy | 18+ yrs | 0.9% | 0.8% |
| Peripheral arterial disease | All ages | 0.7% | 0.6% |
| Heart failure | All ages | 0.7% | 1.1% |
| Rheumatoid arthritis | 16+ yrs | 0.5% | 0.8% |
| Learning disability | All ages | 0.4% | 0.6% |
| Dementia | All ages | 0.4% | 0.8% |
| Osteoporosis | 50+ yrs | 0.2% | 1.2% |
| Palliative care | All ages | 0.2% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 60.5% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 62.2% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 62.7% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 67.0% | 74.9% |
Cornerstone Family Practice, Cornerstone Centre, Graham Street, Beswick, Manchester, M11 3AA. Phone: 0161 223 0637. Website: www.cornerstonefamilypractice.nhs.uk.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Five Oaks Family Practice | 0.1 km | 77% |
| West Gorton Medical Centre | 1.0 km | 78% |
| Dr Mokashi | 1.3 km | 71% |
| Eastlands Medical Practice | 1.3 km | 77% |
| The Mazhari and Khan Practice | 1.3 km | 87% |
- Dr Mokashi (71% overall experience good)
- Eastlands Medical Practice (77% overall experience good)
- Five Oaks Family Practice (77% overall experience good)
- Florence House Medical Practice (69% overall experience good)
- Lime Square Medical Centre (67% overall experience good)
- The Mazhari and Khan Practice (87% overall experience good)
How do patients rate Cornerstone Family Practice?
In the 2026 GP Patient Survey, 71% of patients described their overall experience of Cornerstone Family Practice as good, against 77% across England. 46% found it easy to get through by phone.
How many patients are registered at Cornerstone Family Practice?
7,531 patients were registered in September 2026, down 2.3% on a year earlier.
What is Cornerstone Family Practice's CQC rating?
Good overall, published in May 2021.
How many GPs does Cornerstone Family Practice have?
3.3 full-time-equivalent qualified GPs (4 qualified GPs by headcount), which is 2,286 patients per GP against 2,171 across England.
Are appointments at Cornerstone Family Practice face to face?
81% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Cornerstone Family Practice's phone number?
0161 223 0637.