The Grantham Practice, London: patient reviews and CQC rating
The Grantham Practice is a GP practice in London with 8,787 registered patients (September 2026). In the 2026 GP Patient Survey, 93% of its patients described their overall experience as good, above the England figure of 77% (South East London: 76%). The Care Quality Commission rates it Good overall, in a report published in April 2020. It has 4.3 full-time-equivalent qualified GPs, or 2,062 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about The Grantham Practice
Its best result against England is the share who found it easy to get through to the practice by phone: 90%, above the England figure of 57%. Its weakest is the share who found it easy to contact the practice using the NHS App: 48%, against 54% across England. Of the 11 results in the table, 7 are above England and 0 below by more than the survey's margin of error, and 4 within it.
On overall experience it is 20th of the 648 practices in London with 50 or more responses. 90% found it easy to get through by phone (England: 57%). The overall experience result is 1 point lower than in 2025 (94%). 105 patients answered the survey (response rate 14%).
| Survey question | The Grantham Practice | South East London | England |
|---|---|---|---|
| Overall experience good | 93% | 76% | 77% |
| Easy to contact by phone | 90% | 57% | 57% |
| Easy to contact via the website | 63% | 58% | 58% |
| Easy to contact via the NHS App | 48% | 55% | 54% |
| Reception team helpful | 94% | 85% | 85% |
| Last contact good | 92% | 73% | 73% |
| Wait for appointment about right | 78% | 65% | 69% |
| Listened to well | 99% | 85% | 87% |
| Treated with care and concern | 98% | 84% | 86% |
| Confidence and trust in the clinician | 99% | 92% | 93% |
| Needs met | 94% | 89% | 90% |
In the Friends and Family Test for July 2026, 96% of 182 responses rated the practice good or very good (England: 92%).
CQC's overall rating for The Grantham Practice is Good, published in April 2020. 2 key questions are rated differently: Responsive Outstanding and Effective Requires Improvement. It held the same rating in the report before (August 2016).
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Outstanding |
| Effective | Requires Improvement |
8,787 patients were registered at The Grantham Practice in September 2026, down 0.9% on a year earlier (England: down 1.1%).
9% of its patients are aged 65 or over, against 19% across England. With 4.3 full-time-equivalent qualified GPs, there are 2,062 patients per GP, close to the England figure of 2,171 and South East London's 2,350. The practice also has 1.6 nurses and 1.4 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 4.4 | 4.4 |
| August 2024 | 4.4 | 4.4 |
| August 2025 | 5.1 | 5.1 |
| August 2026 | 4.3 | 5.3 |
From June 2026 to August 2026 the practice recorded 2,792 appointments a month, or 318 per 1,000 registered patients (England: 510). 80% were face to face (England: 63%). 24% took place on the day they were booked and 3% more than 28 days after booking (England: 45% and 5%).
74% were with a GP rather than another member of the practice team. 8% of booked patients did not attend.
| Measure | The Grantham Practice | South East London | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 318 | 399 | 510 |
| Face to face | 80% | 54% | 63% |
| Same day as booked | 24% | 45% | 45% |
| More than 28 days after booking | 3% | 2% | 5% |
| Did not attend | 8% | 7% | 4% |
Compared with England, the practice has a lower share of patients for palliative or supportive care needs (0.1% against 0.6%), osteoporosis (0.2% against 1.2%) and atrial fibrillation (0.6% against 2.2%). The practice's patients live in areas with an average deprivation score of 24.0 (England: 21.8; higher is more deprived). Life expectancy for its patients' neighbourhoods is 83.2 years for women and 77.8 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| Depression | 18+ yrs | 11.3% | 14.3% |
| High blood pressure | All ages | 8.9% | 15.2% |
| Diabetes | 17+ yrs | 6.3% | 7.9% |
| Asthma | 6+ yrs | 4.7% | 6.6% |
| Cancer | All ages | 2.1% | 3.8% |
| Chronic kidney disease | 18+ yrs | 1.9% | 4.6% |
| Serious mental illness | All ages | 1.1% | 1.0% |
| Coronary heart disease | All ages | 1.0% | 3.0% |
| Stroke and TIA | All ages | 0.8% | 1.9% |
| COPD | All ages | 0.7% | 1.9% |
| Atrial fibrillation | All ages | 0.6% | 2.2% |
| Learning disability | All ages | 0.4% | 0.6% |
| Epilepsy | 18+ yrs | 0.4% | 0.8% |
| Rheumatoid arthritis | 16+ yrs | 0.4% | 0.8% |
| Heart failure | All ages | 0.4% | 1.1% |
| Osteoporosis | 50+ yrs | 0.2% | 1.2% |
| Dementia | All ages | 0.2% | 0.8% |
| Peripheral arterial disease | All ages | 0.2% | 0.6% |
| Palliative care | All ages | 0.1% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 57.7% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 62.3% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 58.9% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 72.1% | 74.9% |
The Grantham Practice, Beckett House, Grantham Road, London, SW9 9DL. Phone: 020 7733 6191. Website: www.thegp.london.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Beckett House Practice | 0.1 km | 87% |
| Binfield Road Surgery | 0.2 km | 82% |
| Stockwell Group Practice | 0.5 km | 94% |
| Springfield Primary Care Centre | 0.6 km | 83% |
| South Lambeth Road Practice | 0.7 km | 80% |
- Beckett House Practice (87% overall experience good)
- Binfield Road Surgery (82% overall experience good)
- Springfield Primary Care Centre (83% overall experience good)
- Stockwell Group Practice (94% overall experience good)
How do patients rate The Grantham Practice?
In the 2026 GP Patient Survey, 93% of patients described their overall experience of The Grantham Practice as good, above the England figure of 77%. 90% found it easy to get through by phone.
How many patients are registered at The Grantham Practice?
8,787 patients were registered in September 2026, down 0.9% on a year earlier.
What is The Grantham Practice's CQC rating?
Good overall, published in April 2020.
How many GPs does The Grantham Practice have?
4.3 full-time-equivalent qualified GPs (7 qualified GPs by headcount), which is 2,062 patients per GP against 2,171 across England.
Are appointments at The Grantham Practice face to face?
80% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is The Grantham Practice's phone number?
020 7733 6191.