Beckett House Practice, London: patient reviews and CQC rating
Beckett House Practice is a GP practice in London with 8,172 registered patients (September 2026). In the 2026 GP Patient Survey, 87% of its patients described their overall experience as good, above the England figure of 77% (South East London: 76%). The Care Quality Commission rates it Good overall, in a report published in April 2016. It has 4.3 full-time-equivalent qualified GPs, or 1,898 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Beckett House Practice
Its best result against England is the share who found it easy to get through to the practice by phone: 77%, above the England figure of 57%. Its weakest is the share who said their needs were met at their last appointment: 90%, against 90% across England. Of the 11 results in the table, 5 are above England and 0 below by more than the survey's margin of error, and 6 within it.
On overall experience it is 107th of the 648 practices in London with 50 or more responses. 77% found it easy to get through by phone (England: 57%). The overall experience result is 1 point lower than in 2025 (88%). 115 patients answered the survey (response rate 11%).
| Survey question | Beckett House Practice | South East London | England |
|---|---|---|---|
| Overall experience good | 87% | 76% | 77% |
| Easy to contact by phone | 77% | 57% | 57% |
| Easy to contact via the website | 66% | 58% | 58% |
| Easy to contact via the NHS App | 63% | 55% | 54% |
| Reception team helpful | 94% | 85% | 85% |
| Last contact good | 88% | 73% | 73% |
| Wait for appointment about right | 85% | 65% | 69% |
| Listened to well | 93% | 85% | 87% |
| Treated with care and concern | 91% | 84% | 86% |
| Confidence and trust in the clinician | 95% | 92% | 93% |
| Needs met | 90% | 89% | 90% |
In the Friends and Family Test for July 2026, 96% of 48 responses rated the practice good or very good (England: 92%).
CQC's overall rating for Beckett House Practice is Good, published in April 2016. All 5 key questions are rated Good.
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
8,172 patients were registered at Beckett House Practice in September 2026, down 7.9% on a year earlier (England: down 1.1%).
7% of its patients are aged 65 or over, against 19% across England. With 4.3 full-time-equivalent qualified GPs, there are 1,898 patients per GP, fewer than the England figure of 2,171 and South East London's 2,350. The practice also has 0.3 nurses (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 4.1 | 4.1 |
| August 2024 | 4.4 | 5.4 |
| August 2025 | 3.6 | 5.3 |
| August 2026 | 4.3 | 7.1 |
From June 2026 to August 2026 the practice recorded 4,464 appointments a month, or 546 per 1,000 registered patients (England: 510). 43% were face to face (England: 63%). 63% took place on the day they were booked and 0% more than 28 days after booking (England: 45% and 5%).
64% were with a GP rather than another member of the practice team. 7% of booked patients did not attend.
| Measure | Beckett House Practice | South East London | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 546 | 399 | 510 |
| Face to face | 43% | 54% | 63% |
| Same day as booked | 63% | 45% | 45% |
| More than 28 days after booking | 0% | 2% | 5% |
| Did not attend | 7% | 7% | 4% |
Compared with England, the practice has a lower share of patients for atrial fibrillation (0.6% against 2.2%), coronary heart disease (0.9% against 3.0%) and dementia (0.3% against 0.8%). The practice's patients live in areas with an average deprivation score of 24.7 (England: 21.8; higher is more deprived). Life expectancy for its patients' neighbourhoods is 83.1 years for women and 77.8 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| Depression | 18+ yrs | 14.2% | 14.3% |
| High blood pressure | All ages | 8.5% | 15.2% |
| Asthma | 6+ yrs | 5.2% | 6.6% |
| Diabetes | 17+ yrs | 5.0% | 7.9% |
| Chronic kidney disease | 18+ yrs | 2.9% | 4.6% |
| Cancer | All ages | 2.0% | 3.8% |
| Serious mental illness | All ages | 1.0% | 1.0% |
| Stroke and TIA | All ages | 1.0% | 1.9% |
| Coronary heart disease | All ages | 0.9% | 3.0% |
| COPD | All ages | 0.8% | 1.9% |
| Palliative care | All ages | 0.6% | 0.6% |
| Osteoporosis | 50+ yrs | 0.6% | 1.2% |
| Atrial fibrillation | All ages | 0.6% | 2.2% |
| Epilepsy | 18+ yrs | 0.5% | 0.8% |
| Heart failure | All ages | 0.4% | 1.1% |
| Learning disability | All ages | 0.3% | 0.6% |
| Rheumatoid arthritis | 16+ yrs | 0.3% | 0.8% |
| Dementia | All ages | 0.3% | 0.8% |
| Peripheral arterial disease | All ages | 0.2% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 57.3% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 55.7% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 63.3% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 71.8% | 74.9% |
Beckett House Practice, Beckett House, Grantham Road, London, SW9 9DL. Phone: 020 7738 7030. Website: www.becketthousepractice.nhs.uk.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| The Grantham Practice | 0.1 km | 93% |
| Binfield Road Surgery | 0.3 km | 82% |
| Stockwell Group Practice | 0.4 km | 94% |
| Springfield Primary Care Centre | 0.7 km | 83% |
| South Lambeth Road Practice | 0.8 km | 80% |
- Binfield Road Surgery (82% overall experience good)
- Springfield Primary Care Centre (83% overall experience good)
- Stockwell Group Practice (94% overall experience good)
- The Grantham Practice (93% overall experience good)
How do patients rate Beckett House Practice?
In the 2026 GP Patient Survey, 87% of patients described their overall experience of Beckett House Practice as good, above the England figure of 77%. 77% found it easy to get through by phone.
How many patients are registered at Beckett House Practice?
8,172 patients were registered in September 2026, down 7.9% on a year earlier.
What is Beckett House Practice's CQC rating?
Good overall, published in April 2016.
How many GPs does Beckett House Practice have?
4.3 full-time-equivalent qualified GPs (7 qualified GPs by headcount), which is 1,898 patients per GP against 2,171 across England.
Are appointments at Beckett House Practice face to face?
43% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Beckett House Practice's phone number?
020 7738 7030.