Binfield Road Surgery, London: patient reviews and CQC rating
Binfield Road Surgery is a GP practice in London with 9,637 registered patients (September 2026). In the 2026 GP Patient Survey, 82% of its patients described their overall experience as good, against 77% across England (South East London: 76%). The Care Quality Commission rates it Good overall, in a report published in November 2017. It has 5.9 full-time-equivalent qualified GPs, or 1,643 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Binfield Road Surgery
Its best result against England is the share who found it easy to get through to the practice by phone: 68%, above the England figure of 57%. Its weakest is the share who found it easy to contact the practice through its website: 46%, against 58% across England. Of the 11 results in the table, 1 is above England and 0 below by more than the survey's margin of error, and 10 within it.
On overall experience it is 230th of the 648 practices in London with 50 or more responses. 68% found it easy to get through by phone (England: 57%). The overall experience result is 4 points lower than in 2025 (86%). 86 patients answered the survey (response rate 13%).
| Survey question | Binfield Road Surgery | South East London | England |
|---|---|---|---|
| Overall experience good | 82% | 76% | 77% |
| Easy to contact by phone | 68% | 57% | 57% |
| Easy to contact via the website | 46% | 58% | 58% |
| Easy to contact via the NHS App | 50% | 55% | 54% |
| Reception team helpful | 85% | 85% | 85% |
| Last contact good | 75% | 73% | 73% |
| Wait for appointment about right | 73% | 65% | 69% |
| Listened to well | 88% | 85% | 87% |
| Treated with care and concern | 87% | 84% | 86% |
| Confidence and trust in the clinician | 92% | 92% | 93% |
| Needs met | 85% | 89% | 90% |
In the Friends and Family Test for July 2026, 94% of 220 responses rated the practice good or very good (England: 92%).
CQC's overall rating for Binfield Road Surgery is Good, published in November 2017. All 5 key questions are rated Good. It held the same rating in the report before (April 2017).
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
9,637 patients were registered at Binfield Road Surgery in September 2026, down 6.6% on a year earlier (England: down 1.1%).
9% of its patients are aged 65 or over, against 19% across England. With 5.9 full-time-equivalent qualified GPs, there are 1,643 patients per GP, fewer than the England figure of 2,171 and South East London's 2,350. The practice also has 2.6 nurses and 1.0 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 4.6 | 5.1 |
| August 2024 | 3.9 | 6.6 |
| August 2025 | 5.4 | 7.7 |
| August 2026 | 5.9 | 7.3 |
From June 2026 to August 2026 the practice recorded 3,277 appointments a month, or 340 per 1,000 registered patients (England: 510). 60% were face to face (England: 63%). 38% took place on the day they were booked and 2% more than 28 days after booking (England: 45% and 5%).
63% were with a GP rather than another member of the practice team. 7% of booked patients did not attend.
| Measure | Binfield Road Surgery | South East London | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 340 | 399 | 510 |
| Face to face | 60% | 54% | 63% |
| Same day as booked | 38% | 45% | 45% |
| More than 28 days after booking | 2% | 2% | 5% |
| Did not attend | 7% | 7% | 4% |
Compared with England, the practice has a lower share of patients for osteoporosis (0.2% against 1.2%), atrial fibrillation (0.7% against 2.2%) and palliative or supportive care needs (0.2% against 0.6%). The practice's patients live in areas with an average deprivation score of 24.5 (England: 21.8; higher is more deprived). Life expectancy for its patients' neighbourhoods is 82.7 years for women and 77.1 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| Depression | 18+ yrs | 13.8% | 14.3% |
| High blood pressure | All ages | 8.9% | 15.2% |
| Diabetes | 17+ yrs | 5.7% | 7.9% |
| Asthma | 6+ yrs | 4.7% | 6.6% |
| Chronic kidney disease | 18+ yrs | 2.6% | 4.6% |
| Cancer | All ages | 2.2% | 3.8% |
| Serious mental illness | All ages | 1.3% | 1.0% |
| Coronary heart disease | All ages | 1.1% | 3.0% |
| Stroke and TIA | All ages | 0.7% | 1.9% |
| COPD | All ages | 0.7% | 1.9% |
| Atrial fibrillation | All ages | 0.7% | 2.2% |
| Heart failure | All ages | 0.5% | 1.1% |
| Epilepsy | 18+ yrs | 0.4% | 0.8% |
| Rheumatoid arthritis | 16+ yrs | 0.3% | 0.8% |
| Dementia | All ages | 0.3% | 0.8% |
| Peripheral arterial disease | All ages | 0.3% | 0.6% |
| Osteoporosis | 50+ yrs | 0.2% | 1.2% |
| Learning disability | All ages | 0.2% | 0.6% |
| Palliative care | All ages | 0.2% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 59.7% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 55.2% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 65.5% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 72.5% | 74.9% |
Binfield Road Surgery, 1 Binfield Road, Stockwell, London, SW4 6TB. Phone: 020 7622 1424. Website: www.binfieldroadsurgery.co.uk.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| The Grantham Practice | 0.2 km | 93% |
| Beckett House Practice | 0.3 km | 87% |
| South Lambeth Road Practice | 0.4 km | 80% |
| Stockwell Group Practice | 0.7 km | 94% |
| Springfield Primary Care Centre | 0.7 km | 83% |
- Beckett House Practice (87% overall experience good)
- Springfield Primary Care Centre (83% overall experience good)
- Stockwell Group Practice (94% overall experience good)
- The Grantham Practice (93% overall experience good)
How do patients rate Binfield Road Surgery?
In the 2026 GP Patient Survey, 82% of patients described their overall experience of Binfield Road Surgery as good, against 77% across England. 68% found it easy to get through by phone.
How many patients are registered at Binfield Road Surgery?
9,637 patients were registered in September 2026, down 6.6% on a year earlier.
What is Binfield Road Surgery's CQC rating?
Good overall, published in November 2017.
How many GPs does Binfield Road Surgery have?
5.9 full-time-equivalent qualified GPs (9 qualified GPs by headcount), which is 1,643 patients per GP against 2,171 across England.
Are appointments at Binfield Road Surgery face to face?
60% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Binfield Road Surgery's phone number?
020 7622 1424.