Sydenham Green Group Practice, London: patient reviews and CQC rating
Sydenham Green Group Practice is a GP practice in London with 13,995 registered patients (September 2026). In the 2026 GP Patient Survey, 72% of its patients described their overall experience as good, against 77% across England (South East London: 76%). The Care Quality Commission rates it Good overall, in a report published in December 2021. It has 6.2 full-time-equivalent qualified GPs, or 2,267 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Sydenham Green Group Practice
Its best result against England is the share who found it easy to contact the practice through its website: 65%, against 58% across England. Its weakest is the share who said the wait for their last appointment was about right: 53%, below the England figure of 69%. Of the 11 results in the table, 0 are above England and 3 below by more than the survey's margin of error, and 8 within it.
On overall experience it is 463rd of the 648 practices in London with 50 or more responses. 43% found it easy to get through by phone (England: 57%). The overall experience result is 10 points higher than in 2025 (62%). 120 patients answered the survey (response rate 23%).
| Survey question | Sydenham Green Group Practice | South East London | England |
|---|---|---|---|
| Overall experience good | 72% | 76% | 77% |
| Easy to contact by phone | 43% | 57% | 57% |
| Easy to contact via the website | 65% | 58% | 58% |
| Easy to contact via the NHS App | 51% | 55% | 54% |
| Reception team helpful | 73% | 85% | 85% |
| Last contact good | 69% | 73% | 73% |
| Wait for appointment about right | 53% | 65% | 69% |
| Listened to well | 88% | 85% | 87% |
| Treated with care and concern | 88% | 84% | 86% |
| Confidence and trust in the clinician | 95% | 92% | 93% |
| Needs met | 91% | 89% | 90% |
In the Friends and Family Test for July 2026, 71% of 21 responses rated the practice good or very good (England: 92%).
CQC's overall rating for Sydenham Green Group Practice is Good, published in December 2021. All 5 key questions are rated Good. It held the same rating in the report before (May 2017).
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
13,995 patients were registered at Sydenham Green Group Practice in September 2026, down 5.9% on a year earlier (England: down 1.1%).
15% of its patients are aged 65 or over, against 19% across England. With 6.2 full-time-equivalent qualified GPs, there are 2,267 patients per GP, close to the England figure of 2,171 and South East London's 2,350. The practice also has 4.9 nurses and 1.5 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 6.3 | 10.5 |
| August 2024 | 6.3 | 8.2 |
| August 2025 | 8.1 | 10.1 |
| August 2026 | 6.2 | 8.1 |
From June 2026 to August 2026 the practice recorded 4,316 appointments a month, or 308 per 1,000 registered patients (England: 510). 63% were face to face (England: 63%). 29% took place on the day they were booked and 7% more than 28 days after booking (England: 45% and 5%).
66% were with a GP rather than another member of the practice team. 9% of booked patients did not attend.
| Measure | Sydenham Green Group Practice | South East London | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 308 | 399 | 510 |
| Face to face | 63% | 54% | 63% |
| Same day as booked | 29% | 45% | 45% |
| More than 28 days after booking | 7% | 2% | 5% |
| Did not attend | 9% | 7% | 4% |
Compared with England, the practice has a higher share of patients on its registers for serious mental illness (1.7% against 1.0%), a learning disability (0.9% against 0.6%) and COPD (2.3% against 1.9%). It has a lower share for osteoporosis (0.2% against 1.2%), dementia (0.4% against 0.8%) and palliative or supportive care needs (0.3% against 0.6%). The practice's patients live in areas with an average deprivation score of 26.6 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 82.4 years for women and 77.8 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| High blood pressure | All ages | 14.4% | 15.2% |
| Depression | 18+ yrs | 13.6% | 14.3% |
| Diabetes | 17+ yrs | 8.3% | 7.9% |
| Asthma | 6+ yrs | 7.3% | 6.6% |
| Cancer | All ages | 3.3% | 3.8% |
| Chronic kidney disease | 18+ yrs | 3.1% | 4.6% |
| Coronary heart disease | All ages | 2.7% | 3.0% |
| COPD | All ages | 2.3% | 1.9% |
| Atrial fibrillation | All ages | 1.7% | 2.2% |
| Serious mental illness | All ages | 1.7% | 1.0% |
| Stroke and TIA | All ages | 1.6% | 1.9% |
| Heart failure | All ages | 1.3% | 1.1% |
| Learning disability | All ages | 0.9% | 0.6% |
| Epilepsy | 18+ yrs | 0.9% | 0.8% |
| Peripheral arterial disease | All ages | 0.6% | 0.6% |
| Rheumatoid arthritis | 16+ yrs | 0.6% | 0.8% |
| Dementia | All ages | 0.4% | 0.8% |
| Palliative care | All ages | 0.3% | 0.6% |
| Osteoporosis | 50+ yrs | 0.2% | 1.2% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 65.4% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 66.4% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 60.7% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 68.2% | 74.9% |
Sydenham Green Group Practice, 26 Holmshaw Close, Sydenham, London, SE26 4TH. Phone: 020 3049 2820. Website: www.sydenhamgreenpractice.co.uk.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Dr J Israel's Practice | 0.8 km | 79% |
| Woolstone Medical Centre | 1.0 km | 93% |
| Modality Lewisham | 1.5 km | 72% |
| Sel Special Allocation Practice | 1.5 km | 51% |
| Special Allocation Scheme (NEL) | 1.5 km | -9700% |
- Dr J Israel's Practice (79% overall experience good)
- Wells Park Practice (60% overall experience good)
- Woolstone Medical Centre (93% overall experience good)
How do patients rate Sydenham Green Group Practice?
In the 2026 GP Patient Survey, 72% of patients described their overall experience of Sydenham Green Group Practice as good, against 77% across England. 43% found it easy to get through by phone.
How many patients are registered at Sydenham Green Group Practice?
13,995 patients were registered in September 2026, down 5.9% on a year earlier.
What is Sydenham Green Group Practice's CQC rating?
Good overall, published in December 2021.
How many GPs does Sydenham Green Group Practice have?
6.2 full-time-equivalent qualified GPs (10 qualified GPs by headcount), which is 2,267 patients per GP against 2,171 across England.
Are appointments at Sydenham Green Group Practice face to face?
63% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Sydenham Green Group Practice's phone number?
020 3049 2820.