Dr J Israel's Practice, London: patient reviews and CQC rating
Dr J Israel's Practice is a GP practice in London with 17,820 registered patients (September 2026). In the 2026 GP Patient Survey, 79% of its patients described their overall experience as good, against 77% across England (South East London: 76%). The Care Quality Commission rates it Good overall, in a report published in July 2016. It has 5.6 full-time-equivalent qualified GPs, or 3,181 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Dr J Israel's Practice
Its best result against England is the share who found it easy to contact the practice through its website: 73%, above the England figure of 58%. Its weakest is the share who said the wait for their last appointment was about right: 61%, against 69% across England. Of the 11 results in the table, 2 are above England and 0 below by more than the survey's margin of error, and 9 within it.
On overall experience it is 301st of the 648 practices in London with 50 or more responses. 54% found it easy to get through by phone (England: 57%). The overall experience result is 1 point higher than in 2025 (78%). 115 patients answered the survey (response rate 20%).
| Survey question | Dr J Israel's Practice | South East London | England |
|---|---|---|---|
| Overall experience good | 79% | 76% | 77% |
| Easy to contact by phone | 54% | 57% | 57% |
| Easy to contact via the website | 73% | 58% | 58% |
| Easy to contact via the NHS App | 59% | 55% | 54% |
| Reception team helpful | 85% | 85% | 85% |
| Last contact good | 81% | 73% | 73% |
| Wait for appointment about right | 61% | 65% | 69% |
| Listened to well | 86% | 85% | 87% |
| Treated with care and concern | 85% | 84% | 86% |
| Confidence and trust in the clinician | 97% | 92% | 93% |
| Needs met | 90% | 89% | 90% |
In the Friends and Family Test for July 2026, 99% of 168 responses rated the practice good or very good (England: 92%).
CQC's overall rating for Dr J Israel's Practice is Good, published in July 2016. All 5 key questions are rated Good.
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
17,820 patients were registered at Dr J Israel's Practice in September 2026, up 4.0% on a year earlier (England: down 1.1%).
7% of its patients are aged 65 or over, against 19% across England. With 5.6 full-time-equivalent qualified GPs, there are 3,181 patients per GP, more than the England figure of 2,171 and South East London's 2,350. The practice also has 4.1 nurses and 2.8 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 5.5 | 5.5 |
| August 2024 | 5.5 | 5.5 |
| August 2025 | 4.3 | 5.3 |
| August 2026 | 5.6 | 7.5 |
From June 2026 to August 2026 the practice recorded 5,306 appointments a month, or 298 per 1,000 registered patients (England: 510). 67% were face to face (England: 63%). 25% took place on the day they were booked and 4% more than 28 days after booking (England: 45% and 5%).
60% were with a GP rather than another member of the practice team. 7% of booked patients did not attend.
| Measure | Dr J Israel's Practice | South East London | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 298 | 399 | 510 |
| Face to face | 67% | 54% | 63% |
| Same day as booked | 25% | 45% | 45% |
| More than 28 days after booking | 4% | 2% | 5% |
| Did not attend | 7% | 7% | 4% |
Compared with England, the practice has a lower share of patients for osteoporosis (0.2% against 1.2%), chronic kidney disease (1.1% against 4.6%) and coronary heart disease (0.7% against 3.0%). The practice's patients live in areas with an average deprivation score of 23.8 (England: 21.8; higher is more deprived). Life expectancy for its patients' neighbourhoods is 83.6 years for women and 78.9 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| Depression | 18+ yrs | 12.7% | 14.3% |
| High blood pressure | All ages | 7.5% | 15.2% |
| Asthma | 6+ yrs | 5.3% | 6.6% |
| Diabetes | 17+ yrs | 4.7% | 7.9% |
| Cancer | All ages | 2.1% | 3.8% |
| Serious mental illness | All ages | 1.2% | 1.0% |
| Chronic kidney disease | 18+ yrs | 1.1% | 4.6% |
| Stroke and TIA | All ages | 0.8% | 1.9% |
| COPD | All ages | 0.7% | 1.9% |
| Coronary heart disease | All ages | 0.7% | 3.0% |
| Epilepsy | 18+ yrs | 0.7% | 0.8% |
| Atrial fibrillation | All ages | 0.6% | 2.2% |
| Dementia | All ages | 0.4% | 0.8% |
| Heart failure | All ages | 0.3% | 1.1% |
| Rheumatoid arthritis | 16+ yrs | 0.3% | 0.8% |
| Learning disability | All ages | 0.3% | 0.6% |
| Palliative care | All ages | 0.3% | 0.6% |
| Osteoporosis | 50+ yrs | 0.2% | 1.2% |
| Peripheral arterial disease | All ages | 0.1% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 66.9% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 70.4% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 73.4% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 74.0% | 74.9% |
Dr J Israel's Practice, The Vale Medical Centre, 195-197 Perry Vale, Forest Hill, London, SE23 2JF. Phone: 020 8291 7007. Website: www.thevalemedicalcentre.co.uk.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Woolstone Medical Centre | 0.6 km | 93% |
| Sydenham Green Group Practice | 0.8 km | 72% |
| Modality Lewisham | 0.8 km | 72% |
| Sel Special Allocation Practice | 0.9 km | 51% |
| Special Allocation Scheme (NEL) | 0.9 km | -9700% |
- Sydenham Green Group Practice (72% overall experience good)
- Wells Park Practice (60% overall experience good)
- Woolstone Medical Centre (93% overall experience good)
How do patients rate Dr J Israel's Practice?
In the 2026 GP Patient Survey, 79% of patients described their overall experience of Dr J Israel's Practice as good, against 77% across England. 54% found it easy to get through by phone.
How many patients are registered at Dr J Israel's Practice?
17,820 patients were registered in September 2026, up 4.0% on a year earlier.
What is Dr J Israel's Practice's CQC rating?
Good overall, published in July 2016.
How many GPs does Dr J Israel's Practice have?
5.6 full-time-equivalent qualified GPs (10 qualified GPs by headcount), which is 3,181 patients per GP against 2,171 across England.
Are appointments at Dr J Israel's Practice face to face?
67% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Dr J Israel's Practice's phone number?
020 8291 7007.