Staunton Group Practice, London: patient reviews and CQC rating
Staunton Group Practice is a GP practice in London with 10,954 registered patients (September 2026). In the 2026 GP Patient Survey, 66% of its patients described their overall experience as good, below the England figure of 77% (West and North London: 75%). The Care Quality Commission rates it Requires Improvement overall, in a report published in November 2022. It has 3.6 full-time-equivalent qualified GPs, or 3,020 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Staunton Group Practice
Its best result against England is the share who found it easy to contact the practice using the NHS App: 62%, against 54% across England. Its weakest is the share who said the wait for their last appointment was about right: 54%, below the England figure of 69%. Of the 11 results in the table, 0 are above England and 4 below by more than the survey's margin of error, and 7 within it.
On overall experience it is 558th of the 648 practices in London with 50 or more responses. 46% found it easy to get through by phone (England: 57%). The overall experience result is 6 points lower than in 2025 (72%). 98 patients answered the survey (response rate 13%).
| Survey question | Staunton Group Practice | West and North London | England |
|---|---|---|---|
| Overall experience good | 66% | 75% | 77% |
| Easy to contact by phone | 46% | 62% | 57% |
| Easy to contact via the website | 58% | 57% | 58% |
| Easy to contact via the NHS App | 62% | 54% | 54% |
| Reception team helpful | 71% | 83% | 85% |
| Last contact good | 66% | 73% | 73% |
| Wait for appointment about right | 54% | 68% | 69% |
| Listened to well | 84% | 86% | 87% |
| Treated with care and concern | 82% | 84% | 86% |
| Confidence and trust in the clinician | 95% | 92% | 93% |
| Needs met | 90% | 89% | 90% |
In the Friends and Family Test for July 2026, 90% of 235 responses rated the practice good or very good (England: 92%).
CQC's overall rating for Staunton Group Practice is Requires Improvement, published in November 2022. 3 key questions are rated differently: Safe Good, Caring Good and Responsive Good.
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Requires Improvement |
| Caring | Good |
| Responsive | Good |
| Effective | Requires Improvement |
10,954 patients were registered at Staunton Group Practice in September 2026, down 7.4% on a year earlier (England: down 1.1%).
14% of its patients are aged 65 or over, against 19% across England. With 3.6 full-time-equivalent qualified GPs, there are 3,020 patients per GP, more than the England figure of 2,171 and West and North London's 2,497. The practice also has 1.1 nurses and 1.9 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 1.4 | 1.4 |
| August 2024 | 0.7 | 1.8 |
| August 2025 | 3.6 | 3.6 |
| August 2026 | 3.6 | 4.5 |
From June 2026 to August 2026 the practice recorded 5,189 appointments a month, or 474 per 1,000 registered patients (England: 510). 44% were face to face (England: 63%). 42% took place on the day they were booked and 1% more than 28 days after booking (England: 45% and 5%).
61% were with a GP rather than another member of the practice team. 6% of booked patients did not attend.
| Measure | Staunton Group Practice | West and North London | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 474 | 469 | 510 |
| Face to face | 44% | 60% | 63% |
| Same day as booked | 42% | 48% | 45% |
| More than 28 days after booking | 1% | 2% | 5% |
| Did not attend | 6% | 5% | 4% |
Compared with England, the practice has a higher share of patients on its registers for serious mental illness (2.0% against 1.0%) and a learning disability (0.8% against 0.6%). It has a lower share for palliative or supportive care needs (0.2% against 0.6%), osteoporosis (0.6% against 1.2%) and peripheral arterial disease (0.3% against 0.6%). The practice's patients live in areas with an average deprivation score of 36.3 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 84.0 years for women and 78.9 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| Depression | 18+ yrs | 13.4% | 14.3% |
| High blood pressure | All ages | 13.2% | 15.2% |
| Diabetes | 17+ yrs | 9.5% | 7.9% |
| Asthma | 6+ yrs | 4.9% | 6.6% |
| Chronic kidney disease | 18+ yrs | 3.5% | 4.6% |
| Cancer | All ages | 3.1% | 3.8% |
| Coronary heart disease | All ages | 2.2% | 3.0% |
| Serious mental illness | All ages | 2.0% | 1.0% |
| Stroke and TIA | All ages | 1.4% | 1.9% |
| Atrial fibrillation | All ages | 1.3% | 2.2% |
| COPD | All ages | 1.1% | 1.9% |
| Heart failure | All ages | 1.0% | 1.1% |
| Learning disability | All ages | 0.8% | 0.6% |
| Osteoporosis | 50+ yrs | 0.6% | 1.2% |
| Epilepsy | 18+ yrs | 0.6% | 0.8% |
| Rheumatoid arthritis | 16+ yrs | 0.6% | 0.8% |
| Dementia | All ages | 0.4% | 0.8% |
| Peripheral arterial disease | All ages | 0.3% | 0.6% |
| Palliative care | All ages | 0.2% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 61.2% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 65.9% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 52.3% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 71.0% | 74.9% |
Staunton Group Practice, 3-5 Bounds Green Road, London, N22 8HE. Phone: 0203805730. Website: www.morumhouse.nhs.uk.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Luma Medical Practice | 0.2 km | 75% |
| Stuart Crescent Health Centre | 0.2 km | 82% |
| Arcadian Gardens Surgery | 0.8 km | 72% |
| Cheshire Road Surgery | 0.9 km | 83% |
| Hornsey Park Surgery | 1.1 km | 77% |
- Hornsey Park Surgery (77% overall experience good)
- S H Vaghela & Dr V N Patel (73% overall experience good)
- West Green Surgery (78% overall experience good)
How do patients rate Staunton Group Practice?
In the 2026 GP Patient Survey, 66% of patients described their overall experience of Staunton Group Practice as good, below the England figure of 77%. 46% found it easy to get through by phone.
How many patients are registered at Staunton Group Practice?
10,954 patients were registered in September 2026, down 7.4% on a year earlier.
What is Staunton Group Practice's CQC rating?
Requires Improvement overall, published in November 2022.
How many GPs does Staunton Group Practice have?
3.6 full-time-equivalent qualified GPs (6 qualified GPs by headcount), which is 3,020 patients per GP against 2,171 across England.
Are appointments at Staunton Group Practice face to face?
44% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Staunton Group Practice's phone number?
0203805730.