Arcadian Gardens Surgery, London: patient reviews and CQC rating
Arcadian Gardens Surgery is a GP practice in London with 8,951 registered patients (September 2026). In the 2026 GP Patient Survey, 72% of its patients described their overall experience as good, against 77% across England (West and North London: 75%). The Care Quality Commission rates it Good overall, in a report published in February 2024. It has 2.0 full-time-equivalent qualified GPs, or 4,417 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Arcadian Gardens Surgery
Its best result against England is the share who found it easy to get through to the practice by phone: 63%, against 57% across England. Its weakest is the share who found it easy to contact the practice using the NHS App: 44%, against 54% across England. With 93 responses, none of its 11 results differs from England by more than the survey's margin of error.
On overall experience it is 466th of the 648 practices in London with 50 or more responses. 63% found it easy to get through by phone (England: 57%). The overall experience result is 5 points higher than in 2025 (67%). 93 patients answered the survey (response rate 15%).
| Survey question | Arcadian Gardens Surgery | West and North London | England |
|---|---|---|---|
| Overall experience good | 72% | 75% | 77% |
| Easy to contact by phone | 63% | 62% | 57% |
| Easy to contact via the website | 50% | 57% | 58% |
| Easy to contact via the NHS App | 44% | 54% | 54% |
| Reception team helpful | 88% | 83% | 85% |
| Last contact good | 70% | 73% | 73% |
| Wait for appointment about right | 67% | 68% | 69% |
| Listened to well | 87% | 86% | 87% |
| Treated with care and concern | 83% | 84% | 86% |
| Confidence and trust in the clinician | 92% | 92% | 93% |
| Needs met | 89% | 89% | 90% |
In the Friends and Family Test for July 2026, 93% of 86 responses rated the practice good or very good (England: 92%).
CQC's overall rating for Arcadian Gardens Surgery is Good, published in February 2024. All 5 key questions are rated Good. Its previous overall rating was Requires Improvement (January 2023).
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
8,951 patients were registered at Arcadian Gardens Surgery in September 2026, up 4.0% on a year earlier (England: down 1.1%).
11% of its patients are aged 65 or over, against 19% across England. With 2.0 full-time-equivalent qualified GPs, there are 4,417 patients per GP, more than the England figure of 2,171 and West and North London's 2,497. The practice also has 1.7 nurses (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 2.0 | 2.0 |
| August 2024 | 2.0 | 3.1 |
| August 2025 | 2.0 | 2.0 |
| August 2026 | 2.0 | 2.7 |
From June 2026 to August 2026 the practice recorded 3,326 appointments a month, or 372 per 1,000 registered patients (England: 510). 59% were face to face (England: 63%). 63% took place on the day they were booked and 0% more than 28 days after booking (England: 45% and 5%).
53% were with a GP rather than another member of the practice team. 7% of booked patients did not attend.
| Measure | Arcadian Gardens Surgery | West and North London | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 372 | 469 | 510 |
| Face to face | 59% | 60% | 63% |
| Same day as booked | 63% | 48% | 45% |
| More than 28 days after booking | 0% | 2% | 5% |
| Did not attend | 7% | 5% | 4% |
Compared with England, the practice has a higher share of patients on its registers for serious mental illness (1.6% against 1.0%). It has a lower share for palliative or supportive care needs (0.2% against 0.6%), COPD (0.7% against 1.9%) and osteoporosis (0.5% against 1.2%). The practice's patients live in areas with an average deprivation score of 30.3 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 85.0 years for women and 79.6 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| High blood pressure | All ages | 10.2% | 15.2% |
| Depression | 18+ yrs | 8.7% | 14.3% |
| Diabetes | 17+ yrs | 8.0% | 7.9% |
| Asthma | 6+ yrs | 4.2% | 6.6% |
| Chronic kidney disease | 18+ yrs | 3.1% | 4.6% |
| Cancer | All ages | 2.2% | 3.8% |
| Coronary heart disease | All ages | 1.8% | 3.0% |
| Serious mental illness | All ages | 1.6% | 1.0% |
| Stroke and TIA | All ages | 0.9% | 1.9% |
| Atrial fibrillation | All ages | 0.9% | 2.2% |
| Heart failure | All ages | 0.8% | 1.1% |
| COPD | All ages | 0.7% | 1.9% |
| Rheumatoid arthritis | 16+ yrs | 0.7% | 0.8% |
| Learning disability | All ages | 0.7% | 0.6% |
| Epilepsy | 18+ yrs | 0.5% | 0.8% |
| Osteoporosis | 50+ yrs | 0.5% | 1.2% |
| Dementia | All ages | 0.4% | 0.8% |
| Peripheral arterial disease | All ages | 0.2% | 0.6% |
| Palliative care | All ages | 0.2% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 62.4% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 61.2% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 64.9% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 72.6% | 74.9% |
Arcadian Gardens Surgery, The Surgery, 1 Arcadian Gardens, Bowes Park, London, N22 5AB. Phone: 020 8888 4142. Website: www.arcadiangardenssurgery.nhs.uk.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Cheshire Road Surgery | 0.2 km | 83% |
| Luma Medical Practice | 0.7 km | 75% |
| Stuart Crescent Health Centre | 0.7 km | 82% |
| Staunton Group Practice | 0.8 km | 66% |
| Bounds Green Group Practice | 1.1 km | 76% |
- Bounds Green Group Practice (76% overall experience good)
- Cheshire Road Surgery (83% overall experience good)
- Dr Nalliah Sivananthan (71% overall experience good)
- Luma Medical Practice (75% overall experience good)
- Stuart Crescent Health Centre (82% overall experience good)
How do patients rate Arcadian Gardens Surgery?
In the 2026 GP Patient Survey, 72% of patients described their overall experience of Arcadian Gardens Surgery as good, against 77% across England. 63% found it easy to get through by phone.
How many patients are registered at Arcadian Gardens Surgery?
8,951 patients were registered in September 2026, up 4.0% on a year earlier.
What is Arcadian Gardens Surgery's CQC rating?
Good overall, published in February 2024.
How many GPs does Arcadian Gardens Surgery have?
2.0 full-time-equivalent qualified GPs (2 qualified GPs by headcount), which is 4,417 patients per GP against 2,171 across England.
Are appointments at Arcadian Gardens Surgery face to face?
59% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Arcadian Gardens Surgery's phone number?
020 8888 4142.