Bounds Green Group Practice, London: patient reviews and CQC rating
Bounds Green Group Practice is a GP practice in London with 18,055 registered patients (September 2026). In the 2026 GP Patient Survey, 76% of its patients described their overall experience as good, against 77% across England (West and North London: 75%). The Care Quality Commission rates it Good overall, in a report published in October 2020. It has 9.3 full-time-equivalent qualified GPs, or 1,947 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Bounds Green Group Practice
Its best result against England is the share who found it easy to contact the practice through its website: 71%, above the England figure of 58%. Its weakest is the share who found it easy to get through to the practice by phone: 49%, against 57% across England. Of the 11 results in the table, 2 are above England and 0 below by more than the survey's margin of error, and 9 within it.
On overall experience it is 397th of the 648 practices in London with 50 or more responses. 49% found it easy to get through by phone (England: 57%). The overall experience result is 6 points higher than in 2025 (70%). 99 patients answered the survey (response rate 23%).
| Survey question | Bounds Green Group Practice | West and North London | England |
|---|---|---|---|
| Overall experience good | 76% | 75% | 77% |
| Easy to contact by phone | 49% | 62% | 57% |
| Easy to contact via the website | 71% | 57% | 58% |
| Easy to contact via the NHS App | 62% | 54% | 54% |
| Reception team helpful | 80% | 83% | 85% |
| Last contact good | 76% | 73% | 73% |
| Wait for appointment about right | 80% | 68% | 69% |
| Listened to well | 85% | 86% | 87% |
| Treated with care and concern | 90% | 84% | 86% |
| Confidence and trust in the clinician | 92% | 92% | 93% |
| Needs met | 85% | 89% | 90% |
In the Friends and Family Test for July 2026, 90% of 163 responses rated the practice good or very good (England: 92%).
CQC's overall rating for Bounds Green Group Practice is Good, published in October 2020. All 5 key questions are rated Good. It held the same rating in the report before (December 2019).
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
18,055 patients were registered at Bounds Green Group Practice in September 2026, down 4.7% on a year earlier (England: down 1.1%).
14% of its patients are aged 65 or over, against 19% across England. With 9.3 full-time-equivalent qualified GPs, there are 1,947 patients per GP, fewer than the England figure of 2,171 and West and North London's 2,497. The practice also has 1.3 nurses and 1.3 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 10.5 | 16.2 |
| August 2024 | 9.9 | 14.5 |
| August 2025 | 9.3 | 15.9 |
| August 2026 | 9.3 | 12.9 |
From June 2026 to August 2026 the practice recorded 6,516 appointments a month, or 361 per 1,000 registered patients (England: 510). 46% were face to face (England: 63%). 66% took place on the day they were booked and 1% more than 28 days after booking (England: 45% and 5%).
68% were with a GP rather than another member of the practice team. 4% of booked patients did not attend.
| Measure | Bounds Green Group Practice | West and North London | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 361 | 469 | 510 |
| Face to face | 46% | 60% | 63% |
| Same day as booked | 66% | 48% | 45% |
| More than 28 days after booking | 1% | 2% | 5% |
| Did not attend | 4% | 5% | 4% |
Compared with England, the practice has a lower share of patients for palliative or supportive care needs (0.2% against 0.6%), chronic kidney disease (1.4% against 4.6%) and osteoporosis (0.4% against 1.2%). The practice's patients live in areas with an average deprivation score of 23.0 (England: 21.8; higher is more deprived). Life expectancy for its patients' neighbourhoods is 85.8 years for women and 81.1 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| High blood pressure | All ages | 10.0% | 15.2% |
| Depression | 18+ yrs | 7.4% | 14.3% |
| Diabetes | 17+ yrs | 5.5% | 7.9% |
| Asthma | 6+ yrs | 5.1% | 6.6% |
| Cancer | All ages | 3.5% | 3.8% |
| Coronary heart disease | All ages | 1.5% | 3.0% |
| Chronic kidney disease | 18+ yrs | 1.4% | 4.6% |
| Atrial fibrillation | All ages | 1.1% | 2.2% |
| Stroke and TIA | All ages | 1.0% | 1.9% |
| Serious mental illness | All ages | 0.9% | 1.0% |
| COPD | All ages | 0.7% | 1.9% |
| Rheumatoid arthritis | 16+ yrs | 0.6% | 0.8% |
| Heart failure | All ages | 0.6% | 1.1% |
| Epilepsy | 18+ yrs | 0.4% | 0.8% |
| Dementia | All ages | 0.4% | 0.8% |
| Osteoporosis | 50+ yrs | 0.4% | 1.2% |
| Learning disability | All ages | 0.2% | 0.6% |
| Peripheral arterial disease | All ages | 0.2% | 0.6% |
| Palliative care | All ages | 0.2% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 67.0% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 70.9% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 62.9% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 73.8% | 74.9% |
Bounds Green Group Practice, Gordon Road,, Bounds Green, New Southgate,, London, N11 2PF. Phone: 020 8888 1736. Website: www.bggp.co.uk.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Cheshire Road Surgery | 0.9 km | 83% |
| Dr Sinnadurai Thillainathan | 1.0 km | 72% |
| Arcadian Gardens Surgery | 1.1 km | 72% |
| Dr Nalliah Sivananthan | 1.1 km | 71% |
| Staunton Group Practice | 1.2 km | 66% |
- Arcadian Gardens Surgery (72% overall experience good)
- Cheshire Road Surgery (83% overall experience good)
- Dr Nalliah Sivananthan (71% overall experience good)
- Luma Medical Practice (75% overall experience good)
- Stuart Crescent Health Centre (82% overall experience good)
How do patients rate Bounds Green Group Practice?
In the 2026 GP Patient Survey, 76% of patients described their overall experience of Bounds Green Group Practice as good, against 77% across England. 49% found it easy to get through by phone.
How many patients are registered at Bounds Green Group Practice?
18,055 patients were registered in September 2026, down 4.7% on a year earlier.
What is Bounds Green Group Practice's CQC rating?
Good overall, published in October 2020.
How many GPs does Bounds Green Group Practice have?
9.3 full-time-equivalent qualified GPs (14 qualified GPs by headcount), which is 1,947 patients per GP against 2,171 across England.
Are appointments at Bounds Green Group Practice face to face?
46% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Bounds Green Group Practice's phone number?
020 8888 1736.