New North Health Centre, London: patient reviews and CQC rating
New North Health Centre is a GP practice in London with 1,667 registered patients (September 2026). In the 2026 GP Patient Survey, 81% of its patients described their overall experience as good, against 77% across England (West and North London: 75%). The Care Quality Commission rates it Good overall, in a report published in August 2017. It has 1.0 full-time-equivalent qualified GPs, or 1,690 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about New North Health Centre
Its best result against England is the share who found it easy to get through to the practice by phone: 82%, above the England figure of 57%. Its weakest is the share who found it easy to contact the practice through its website: 28%, below the England figure of 58%. Of the 11 results in the table, 2 are above England and 1 below by more than the survey's margin of error, and 8 within it.
On overall experience it is 266th of the 648 practices in London with 50 or more responses. 82% found it easy to get through by phone (England: 57%). The overall experience result is 9 points higher than in 2025 (72%). 81 patients answered the survey (response rate 14%).
| Survey question | New North Health Centre | West and North London | England |
|---|---|---|---|
| Overall experience good | 81% | 75% | 77% |
| Easy to contact by phone | 82% | 62% | 57% |
| Easy to contact via the website | 28% | 57% | 58% |
| Easy to contact via the NHS App | 53% | 54% | 54% |
| Reception team helpful | 95% | 83% | 85% |
| Last contact good | 69% | 73% | 73% |
| Wait for appointment about right | 70% | 68% | 69% |
| Listened to well | 82% | 86% | 87% |
| Treated with care and concern | 82% | 84% | 86% |
| Confidence and trust in the clinician | 97% | 92% | 93% |
| Needs met | 94% | 89% | 90% |
CQC's overall rating for New North Health Centre is Good, published in August 2017. All 5 key questions are rated Good. It held the same rating in the report before (April 2017).
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
1,667 patients were registered at New North Health Centre in September 2026, up 16.3% on a year earlier (England: down 1.1%).
15% of its patients are aged 65 or over, against 19% across England. With 1.0 full-time-equivalent qualified GPs, there are 1,690 patients per GP, fewer than the England figure of 2,171 and West and North London's 2,497.
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 1.0 | 1.0 |
| August 2024 | 1.0 | 1.0 |
| August 2025 | 1.0 | 1.0 |
| August 2026 | 1.0 | 1.0 |
From June 2026 to August 2026 the practice recorded 570 appointments a month, or 342 per 1,000 registered patients (England: 510). 53% were face to face (England: 63%). 37% took place on the day they were booked and 1% more than 28 days after booking (England: 45% and 5%).
61% were with a GP rather than another member of the practice team. 3% of booked patients did not attend.
| Measure | New North Health Centre | West and North London | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 342 | 469 | 510 |
| Face to face | 53% | 60% | 63% |
| Same day as booked | 37% | 48% | 45% |
| More than 28 days after booking | 1% | 2% | 5% |
| Did not attend | 3% | 5% | 4% |
Compared with England, the practice has a lower share of patients for diabetes (4.3% against 7.9%), chronic kidney disease (2.6% against 4.6%) and asthma (4.4% against 6.6%). The practice's patients live in areas with an average deprivation score of 23.4 (England: 21.8; higher is more deprived). Life expectancy for its patients' neighbourhoods is 82.2 years for women and 77.6 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| Depression | 18+ yrs | 12.5% | 14.3% |
| High blood pressure | All ages | 11.9% | 15.2% |
| Asthma | 6+ yrs | 4.4% | 6.6% |
| Diabetes | 17+ yrs | 4.3% | 7.9% |
| Cancer | All ages | 4.0% | 3.8% |
| Chronic kidney disease | 18+ yrs | 2.6% | 4.6% |
| Coronary heart disease | All ages | 2.0% | 3.0% |
| Atrial fibrillation | All ages | 1.9% | 2.2% |
| COPD | All ages | 1.5% | 1.9% |
| Serious mental illness | All ages | 0.9% | 1.0% |
| Stroke and TIA | All ages | 0.8% | 1.9% |
| Rheumatoid arthritis | 16+ yrs | 0.7% | 0.8% |
| Epilepsy | 18+ yrs | 0.5% | 0.8% |
| Heart failure | All ages | 0.5% | 1.1% |
| Learning disability | All ages | 0.5% | 0.6% |
| Peripheral arterial disease | All ages | 0.5% | 0.6% |
| Palliative care | All ages | 0.4% | 0.6% |
| Dementia | All ages | 0.2% | 0.8% |
| Osteoporosis | 50+ yrs | 0.0% | 1.2% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 65.1% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 62.5% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 40.0% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 57.9% | 74.9% |
New North Health Centre, 287-293 New North Road, London, N1 7AA. Phone: 020 7226 9090.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Elizabeth Avenue Group Practice | 0.2 km | 79% |
| The Group Practice at River Place | 0.5 km | 80% |
| Shoreditch Park Surgery | 0.6 km | 92% |
| The Hoxton Surgery | 0.6 km | 75% |
| St Peter's Street Medical Practice | 0.7 km | 69% |
- Elizabeth Avenue Group Practice (79% overall experience good)
- St Peter's Street Medical Practice (69% overall experience good)
- The Group Practice at River Place (80% overall experience good)
- The Miller Practice (83% overall experience good)
How do patients rate New North Health Centre?
In the 2026 GP Patient Survey, 81% of patients described their overall experience of New North Health Centre as good, against 77% across England. 82% found it easy to get through by phone.
How many patients are registered at New North Health Centre?
1,667 patients were registered in September 2026, up 16.3% on a year earlier.
What is New North Health Centre's CQC rating?
Good overall, published in August 2017.
How many GPs does New North Health Centre have?
1.0 full-time-equivalent qualified GPs (1 qualified GP by headcount), which is 1,690 patients per GP against 2,171 across England.
Are appointments at New North Health Centre face to face?
53% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is New North Health Centre's phone number?
020 7226 9090.