Lewisham Medical Centre, London: patient reviews and CQC rating
Lewisham Medical Centre is a GP practice in London with 13,680 registered patients (September 2026). In the 2026 GP Patient Survey, 72% of its patients described their overall experience as good, against 77% across England (South East London: 76%). The Care Quality Commission rates it Good overall, in a report published in November 2017. It has 4.1 full-time-equivalent qualified GPs, or 3,375 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Lewisham Medical Centre
Its best result against England is the share who found the reception and administrative team helpful: 86%, against 85% across England. Its weakest is the share who said the wait for their last appointment was about right: 45%, below the England figure of 69%. Of the 11 results in the table, 0 are above England and 4 below by more than the survey's margin of error, and 7 within it.
On overall experience it is 477th of the 648 practices in London with 50 or more responses. 54% found it easy to get through by phone (England: 57%). The overall experience result is 1 point higher than in 2025 (71%). 112 patients answered the survey (response rate 18%).
| Survey question | Lewisham Medical Centre | South East London | England |
|---|---|---|---|
| Overall experience good | 72% | 76% | 77% |
| Easy to contact by phone | 54% | 57% | 57% |
| Easy to contact via the website | 39% | 58% | 58% |
| Easy to contact via the NHS App | 38% | 55% | 54% |
| Reception team helpful | 86% | 85% | 85% |
| Last contact good | 71% | 73% | 73% |
| Wait for appointment about right | 45% | 65% | 69% |
| Listened to well | 86% | 85% | 87% |
| Treated with care and concern | 83% | 84% | 86% |
| Confidence and trust in the clinician | 89% | 92% | 93% |
| Needs met | 78% | 89% | 90% |
In the Friends and Family Test for July 2026, 86% of 137 responses rated the practice good or very good (England: 92%).
CQC's overall rating for Lewisham Medical Centre is Good, published in November 2017. All 5 key questions are rated Good. Its previous overall rating was Requires Improvement (April 2017).
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
13,680 patients were registered at Lewisham Medical Centre in September 2026, down 6.5% on a year earlier (England: down 1.1%).
9% of its patients are aged 65 or over, against 19% across England. With 4.1 full-time-equivalent qualified GPs, there are 3,375 patients per GP, more than the England figure of 2,171 and South East London's 2,350. The practice also has 4.7 nurses and 16.4 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 5.0 | 5.0 |
| August 2024 | 5.0 | 5.0 |
| August 2025 | 5.7 | 5.7 |
| August 2026 | 4.1 | 4.1 |
From June 2026 to August 2026 the practice recorded 3,844 appointments a month, or 281 per 1,000 registered patients (England: 510). 84% were face to face (England: 63%). 23% took place on the day they were booked and 6% more than 28 days after booking (England: 45% and 5%).
40% were with a GP rather than another member of the practice team. 10% of booked patients did not attend.
| Measure | Lewisham Medical Centre | South East London | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 281 | 399 | 510 |
| Face to face | 84% | 54% | 63% |
| Same day as booked | 23% | 45% | 45% |
| More than 28 days after booking | 6% | 2% | 5% |
| Did not attend | 10% | 7% | 4% |
Compared with England, the practice has a lower share of patients for osteoporosis (0.1% against 1.2%), palliative or supportive care needs (0.1% against 0.6%) and atrial fibrillation (0.6% against 2.2%). The practice's patients live in areas with an average deprivation score of 22.4 (England: 21.8; higher is more deprived). Life expectancy for its patients' neighbourhoods is 83.4 years for women and 79.3 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| Depression | 18+ yrs | 10.2% | 14.3% |
| High blood pressure | All ages | 8.8% | 15.2% |
| Diabetes | 17+ yrs | 5.6% | 7.9% |
| Asthma | 6+ yrs | 4.4% | 6.6% |
| Chronic kidney disease | 18+ yrs | 2.1% | 4.6% |
| Cancer | All ages | 1.9% | 3.8% |
| Coronary heart disease | All ages | 1.2% | 3.0% |
| Serious mental illness | All ages | 1.2% | 1.0% |
| COPD | All ages | 1.0% | 1.9% |
| Stroke and TIA | All ages | 0.9% | 1.9% |
| Atrial fibrillation | All ages | 0.6% | 2.2% |
| Heart failure | All ages | 0.4% | 1.1% |
| Epilepsy | 18+ yrs | 0.4% | 0.8% |
| Learning disability | All ages | 0.3% | 0.6% |
| Dementia | All ages | 0.3% | 0.8% |
| Rheumatoid arthritis | 16+ yrs | 0.3% | 0.8% |
| Peripheral arterial disease | All ages | 0.2% | 0.6% |
| Palliative care | All ages | 0.1% | 0.6% |
| Osteoporosis | 50+ yrs | 0.1% | 1.2% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 62.7% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 56.2% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 59.8% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 64.7% | 74.9% |
Lewisham Medical Centre, 308 Lee High Road, London, SE13 5PJ. Phone: 020 8318 0190. Website: www.lewishammedicalcentre.co.uk.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Lee Road Surgery | 0.6 km | 86% |
| Nightingale Surgery | 0.7 km | 89% |
| Triangle Group Practice | 1.1 km | 68% |
| Dr Ngozi Uduku | 1.2 km | 72% |
| Dr Sanjay Das | 1.7 km | 78% |
- Dr Ngozi Uduku (72% overall experience good)
- Lee Road Surgery (86% overall experience good)
- Nightingale Surgery (89% overall experience good)
- Triangle Group Practice (68% overall experience good)
How do patients rate Lewisham Medical Centre?
In the 2026 GP Patient Survey, 72% of patients described their overall experience of Lewisham Medical Centre as good, against 77% across England. 54% found it easy to get through by phone.
How many patients are registered at Lewisham Medical Centre?
13,680 patients were registered in September 2026, down 6.5% on a year earlier.
What is Lewisham Medical Centre's CQC rating?
Good overall, published in November 2017.
How many GPs does Lewisham Medical Centre have?
4.1 full-time-equivalent qualified GPs (9 qualified GPs by headcount), which is 3,375 patients per GP against 2,171 across England.
Are appointments at Lewisham Medical Centre face to face?
84% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Lewisham Medical Centre's phone number?
020 8318 0190.