Highbury Grange Medical Practice, London: patient reviews and CQC rating
Highbury Grange Medical Practice is a GP practice in London with 8,551 registered patients (September 2026). In the 2026 GP Patient Survey, 64% of its patients described their overall experience as good, below the England figure of 77% (West and North London: 75%). The Care Quality Commission rates it Good overall, in a report published in May 2020. It has 2.2 full-time-equivalent qualified GPs, or 3,911 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Highbury Grange Medical Practice
Its best result against England is the share who had confidence and trust in the healthcare professional they saw: 94%, against 93% across England. Its weakest is the share who found it easy to contact the practice through its website: 36%, below the England figure of 58%. Of the 11 results in the table, 0 are above England and 5 below by more than the survey's margin of error, and 6 within it.
On overall experience it is 568th of the 648 practices in London with 50 or more responses. 48% found it easy to get through by phone (England: 57%). The overall experience result is 2 points higher than in 2025 (62%). 124 patients answered the survey (response rate 17%).
| Survey question | Highbury Grange Medical Practice | West and North London | England |
|---|---|---|---|
| Overall experience good | 64% | 75% | 77% |
| Easy to contact by phone | 48% | 62% | 57% |
| Easy to contact via the website | 36% | 57% | 58% |
| Easy to contact via the NHS App | 39% | 54% | 54% |
| Reception team helpful | 77% | 83% | 85% |
| Last contact good | 65% | 73% | 73% |
| Wait for appointment about right | 64% | 68% | 69% |
| Listened to well | 87% | 86% | 87% |
| Treated with care and concern | 87% | 84% | 86% |
| Confidence and trust in the clinician | 94% | 92% | 93% |
| Needs met | 88% | 89% | 90% |
CQC's overall rating for Highbury Grange Medical Practice is Good, published in May 2020. All 5 key questions are rated Good. Its previous overall rating was Requires Improvement (May 2019).
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
8,551 patients were registered at Highbury Grange Medical Practice in September 2026, down 6.4% on a year earlier (England: down 1.1%).
10% of its patients are aged 65 or over, against 19% across England. With 2.2 full-time-equivalent qualified GPs, there are 3,911 patients per GP, more than the England figure of 2,171 and West and North London's 2,497. The practice also has 1.7 nurses and 2.0 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 3.1 | 3.1 |
| August 2024 | 2.2 | 2.2 |
| August 2025 | 2.2 | 2.2 |
| August 2026 | 2.2 | 2.2 |
From June 2026 to August 2026 the practice recorded 3,949 appointments a month, or 462 per 1,000 registered patients (England: 510). 37% were face to face (England: 63%). 57% took place on the day they were booked and 0% more than 28 days after booking (England: 45% and 5%).
72% were with a GP rather than another member of the practice team. 5% of booked patients did not attend.
| Measure | Highbury Grange Medical Practice | West and North London | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 462 | 469 | 510 |
| Face to face | 37% | 60% | 63% |
| Same day as booked | 57% | 48% | 45% |
| More than 28 days after booking | 0% | 2% | 5% |
| Did not attend | 5% | 5% | 4% |
Compared with England, the practice has a higher share of patients on its registers for serious mental illness (1.7% against 1.0%). It has a lower share for osteoporosis (0.2% against 1.2%), palliative or supportive care needs (0.1% against 0.6%) and dementia (0.3% against 0.8%). The practice's patients live in areas with an average deprivation score of 20.2 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 83.2 years for women and 80.5 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| Depression | 18+ yrs | 14.5% | 14.3% |
| High blood pressure | All ages | 8.8% | 15.2% |
| Diabetes | 17+ yrs | 6.1% | 7.9% |
| Asthma | 6+ yrs | 4.9% | 6.6% |
| Cancer | All ages | 2.8% | 3.8% |
| Chronic kidney disease | 18+ yrs | 2.2% | 4.6% |
| Serious mental illness | All ages | 1.7% | 1.0% |
| Coronary heart disease | All ages | 1.5% | 3.0% |
| COPD | All ages | 1.2% | 1.9% |
| Stroke and TIA | All ages | 1.0% | 1.9% |
| Atrial fibrillation | All ages | 0.9% | 2.2% |
| Epilepsy | 18+ yrs | 0.8% | 0.8% |
| Heart failure | All ages | 0.5% | 1.1% |
| Learning disability | All ages | 0.5% | 0.6% |
| Rheumatoid arthritis | 16+ yrs | 0.5% | 0.8% |
| Peripheral arterial disease | All ages | 0.4% | 0.6% |
| Dementia | All ages | 0.3% | 0.8% |
| Osteoporosis | 50+ yrs | 0.2% | 1.2% |
| Palliative care | All ages | 0.1% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 61.3% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 55.7% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 60.6% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 68.9% | 74.9% |
Highbury Grange Medical Practice, Highbury Grange Health Centre, 1-5 Highbury Grange, London, N5 2QB. Phone: 020 7226 2462. Website: www.highburygrangemedicalpractice.co.uk.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| The Miller Practice | 0.5 km | 83% |
| Statham Grove Surgery | 0.5 km | 87% |
| Mildmay Medical Practice | 0.7 km | 80% |
| Barton House Group Practice | 1.0 km | 81% |
| The Medical Centre | 1.1 km | 89% |
- Mildmay Medical Practice (80% overall experience good)
- Mitchison Road Surgery (66% overall experience good)
- Sobell Medical Centre (85% overall experience good)
- The Medical Centre (89% overall experience good)
How do patients rate Highbury Grange Medical Practice?
In the 2026 GP Patient Survey, 64% of patients described their overall experience of Highbury Grange Medical Practice as good, below the England figure of 77%. 48% found it easy to get through by phone.
How many patients are registered at Highbury Grange Medical Practice?
8,551 patients were registered in September 2026, down 6.4% on a year earlier.
What is Highbury Grange Medical Practice's CQC rating?
Good overall, published in May 2020.
How many GPs does Highbury Grange Medical Practice have?
2.2 full-time-equivalent qualified GPs (3 qualified GPs by headcount), which is 3,911 patients per GP against 2,171 across England.
Are appointments at Highbury Grange Medical Practice face to face?
37% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Highbury Grange Medical Practice's phone number?
020 7226 2462.