The Medical Centre, London: patient reviews and CQC rating
The Medical Centre is a GP practice in London with 5,971 registered patients (September 2026). In the 2026 GP Patient Survey, 89% of its patients described their overall experience as good, above the England figure of 77% (West and North London: 75%). The Care Quality Commission rates it Good overall, in a report published in January 2019. It has 2.5 full-time-equivalent qualified GPs, or 2,410 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about The Medical Centre
Its best result against England is the share who found it easy to get through to the practice by phone: 88%, above the England figure of 57%. Its weakest is the share who said their needs were met at their last appointment: 89%, against 90% across England. Of the 11 results in the table, 6 are above England and 0 below by more than the survey's margin of error, and 5 within it.
On overall experience it is 65th of the 648 practices in London with 50 or more responses. 88% found it easy to get through by phone (England: 57%). The overall experience result is 12 points higher than in 2025 (77%). 96 patients answered the survey (response rate 14%).
| Survey question | The Medical Centre | West and North London | England |
|---|---|---|---|
| Overall experience good | 89% | 75% | 77% |
| Easy to contact by phone | 88% | 62% | 57% |
| Easy to contact via the website | 78% | 57% | 58% |
| Easy to contact via the NHS App | 80% | 54% | 54% |
| Reception team helpful | 94% | 83% | 85% |
| Last contact good | 83% | 73% | 73% |
| Wait for appointment about right | 77% | 68% | 69% |
| Listened to well | 90% | 86% | 87% |
| Treated with care and concern | 89% | 84% | 86% |
| Confidence and trust in the clinician | 93% | 92% | 93% |
| Needs met | 89% | 89% | 90% |
In the Friends and Family Test for July 2026, 97% of 100 responses rated the practice good or very good (England: 92%).
CQC's overall rating for The Medical Centre is Good, published in January 2019. All 5 key questions are rated Good.
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
5,971 patients were registered at The Medical Centre in September 2026, down 6.7% on a year earlier (England: down 1.1%).
10% of its patients are aged 65 or over, against 19% across England. With 2.5 full-time-equivalent qualified GPs, there are 2,410 patients per GP, more than the England figure of 2,171 and West and North London's 2,497. The practice also has 1.0 nurses and 0.9 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 2.4 | 2.4 |
| August 2024 | 2.5 | 2.5 |
| August 2025 | 2.5 | 2.5 |
| August 2026 | 2.5 | 2.5 |
From June 2026 to August 2026 the practice recorded 1,982 appointments a month, or 332 per 1,000 registered patients (England: 510). 62% were face to face (England: 63%). 37% took place on the day they were booked and 2% more than 28 days after booking (England: 45% and 5%).
54% were with a GP rather than another member of the practice team. 9% of booked patients did not attend.
| Measure | The Medical Centre | West and North London | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 332 | 469 | 510 |
| Face to face | 62% | 60% | 63% |
| Same day as booked | 37% | 48% | 45% |
| More than 28 days after booking | 2% | 2% | 5% |
| Did not attend | 9% | 5% | 4% |
Compared with England, the practice has a higher share of patients on its registers for serious mental illness (2.1% against 1.0%). It has a lower share for palliative or supportive care needs (0.2% against 0.6%), atrial fibrillation (0.8% against 2.2%) and coronary heart disease (1.2% against 3.0%). The practice's patients live in areas with an average deprivation score of 26.6 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 82.6 years for women and 78.4 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| Depression | 18+ yrs | 14.1% | 14.3% |
| High blood pressure | All ages | 11.8% | 15.2% |
| Diabetes | 17+ yrs | 7.9% | 7.9% |
| Asthma | 6+ yrs | 4.3% | 6.6% |
| Chronic kidney disease | 18+ yrs | 2.7% | 4.6% |
| Cancer | All ages | 2.5% | 3.8% |
| Serious mental illness | All ages | 2.1% | 1.0% |
| COPD | All ages | 1.5% | 1.9% |
| Coronary heart disease | All ages | 1.2% | 3.0% |
| Stroke and TIA | All ages | 1.0% | 1.9% |
| Atrial fibrillation | All ages | 0.8% | 2.2% |
| Epilepsy | 18+ yrs | 0.6% | 0.8% |
| Learning disability | All ages | 0.6% | 0.6% |
| Rheumatoid arthritis | 16+ yrs | 0.6% | 0.8% |
| Heart failure | All ages | 0.5% | 1.1% |
| Dementia | All ages | 0.5% | 0.8% |
| Osteoporosis | 50+ yrs | 0.4% | 1.2% |
| Peripheral arterial disease | All ages | 0.2% | 0.6% |
| Palliative care | All ages | 0.2% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 57.0% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 52.9% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 67.1% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 76.8% | 74.9% |
The Medical Centre, 140 Holloway Road, London, N7 8DD. Phone: 020 7607 8259. Website: www.themedicalcentreislington.co.uk.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| The Northern Medical Centre | 0.4 km | 78% |
| Sobell Medical Centre | 0.4 km | 85% |
| Islington Central Medical Centre | 0.8 km | 85% |
| Partnership Primary Care Centre | 0.9 km | 70% |
| The Village Practice | 1.0 km | 87% |
- Highbury Grange Medical Practice (64% overall experience good)
- Mildmay Medical Practice (80% overall experience good)
- Mitchison Road Surgery (66% overall experience good)
- Sobell Medical Centre (85% overall experience good)
How do patients rate The Medical Centre?
In the 2026 GP Patient Survey, 89% of patients described their overall experience of The Medical Centre as good, above the England figure of 77%. 88% found it easy to get through by phone.
How many patients are registered at The Medical Centre?
5,971 patients were registered in September 2026, down 6.7% on a year earlier.
What is The Medical Centre's CQC rating?
Good overall, published in January 2019.
How many GPs does The Medical Centre have?
2.5 full-time-equivalent qualified GPs (4 qualified GPs by headcount), which is 2,410 patients per GP against 2,171 across England.
Are appointments at The Medical Centre face to face?
62% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is The Medical Centre's phone number?
020 7607 8259.