Grafton Medical Partners, London: patient reviews and CQC rating
Grafton Medical Partners is a GP practice in London with 7,261 registered patients (September 2026). In the 2026 GP Patient Survey, 92% of its patients described their overall experience as good, above the England figure of 77% (South East London: 76%). The Care Quality Commission rates it Good overall, in a report published in May 2017. It has 1.7 full-time-equivalent qualified GPs, or 4,157 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Grafton Medical Partners
Its best result against England is the share who found it easy to get through to the practice by phone: 84%, above the England figure of 57%. Its result closest to England is the share who had confidence and trust in the healthcare professional they saw: 98%, against 93% across England. Of the 11 results in the table, 9 are above England and 0 below by more than the survey's margin of error, and 2 within it.
On overall experience it is 36th of the 648 practices in London with 50 or more responses. 84% found it easy to get through by phone (England: 57%). The overall experience result is 4 points higher than in 2025 (88%). 90 patients answered the survey (response rate 11%).
| Survey question | Grafton Medical Partners | South East London | England |
|---|---|---|---|
| Overall experience good | 92% | 76% | 77% |
| Easy to contact by phone | 84% | 57% | 57% |
| Easy to contact via the website | 72% | 58% | 58% |
| Easy to contact via the NHS App | 76% | 55% | 54% |
| Reception team helpful | 97% | 85% | 85% |
| Last contact good | 96% | 73% | 73% |
| Wait for appointment about right | 91% | 65% | 69% |
| Listened to well | 97% | 85% | 87% |
| Treated with care and concern | 95% | 84% | 86% |
| Confidence and trust in the clinician | 98% | 92% | 93% |
| Needs met | 98% | 89% | 90% |
In the Friends and Family Test for July 2026, 97% of 61 responses rated the practice good or very good (England: 92%).
CQC's overall rating for Grafton Medical Partners is Good, published in May 2017. All 5 key questions are rated Good. It held the same rating in the report before (September 2016).
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
7,261 patients were registered at Grafton Medical Partners in September 2026, up 3.4% on a year earlier (England: down 1.1%).
6% of its patients are aged 65 or over, against 19% across England. With 1.7 full-time-equivalent qualified GPs, there are 4,157 patients per GP, more than the England figure of 2,171 and South East London's 2,350. The practice also has 1.0 nurses (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 1.8 | 1.8 |
| August 2024 | 2.5 | 2.5 |
| August 2025 | 2.2 | 2.2 |
| August 2026 | 1.7 | 1.7 |
From June 2026 to August 2026 the practice recorded 3,179 appointments a month, or 438 per 1,000 registered patients (England: 510). 61% were face to face (England: 63%). 48% took place on the day they were booked and 3% more than 28 days after booking (England: 45% and 5%).
59% were with a GP rather than another member of the practice team. 7% of booked patients did not attend.
| Measure | Grafton Medical Partners | South East London | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 438 | 399 | 510 |
| Face to face | 61% | 54% | 63% |
| Same day as booked | 48% | 45% | 45% |
| More than 28 days after booking | 3% | 2% | 5% |
| Did not attend | 7% | 7% | 4% |
Compared with England, the practice has a lower share of patients for osteoporosis (0.2% against 1.2%), palliative or supportive care needs (0.1% against 0.6%) and peripheral arterial disease (0.1% against 0.6%). The practice's patients live in areas with an average deprivation score of 16.8 (England: 21.8; higher is more deprived). Life expectancy for its patients' neighbourhoods is 84.5 years for women and 78.1 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| Depression | 18+ yrs | 11.1% | 14.3% |
| High blood pressure | All ages | 6.1% | 15.2% |
| Asthma | 6+ yrs | 4.4% | 6.6% |
| Diabetes | 17+ yrs | 3.2% | 7.9% |
| Chronic kidney disease | 18+ yrs | 2.5% | 4.6% |
| Cancer | All ages | 1.7% | 3.8% |
| Coronary heart disease | All ages | 1.0% | 3.0% |
| Serious mental illness | All ages | 0.6% | 1.0% |
| Stroke and TIA | All ages | 0.6% | 1.9% |
| Atrial fibrillation | All ages | 0.5% | 2.2% |
| COPD | All ages | 0.5% | 1.9% |
| Epilepsy | 18+ yrs | 0.4% | 0.8% |
| Rheumatoid arthritis | 16+ yrs | 0.4% | 0.8% |
| Heart failure | All ages | 0.3% | 1.1% |
| Dementia | All ages | 0.2% | 0.8% |
| Learning disability | All ages | 0.2% | 0.6% |
| Osteoporosis | 50+ yrs | 0.2% | 1.2% |
| Peripheral arterial disease | All ages | 0.1% | 0.6% |
| Palliative care | All ages | 0.1% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 66.3% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 59.7% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 66.2% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 70.0% | 74.9% |
Grafton Medical Partners, 8B Grafton Square, London, SW4 0DE. Phone: 020 7622 5642.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Dr Curran and Partners | 0.3 km | 76% |
| The Clapham Family Practice | 0.4 km | 81% |
| Queenstown Road Medical Practice | 0.8 km | 83% |
| Springfield Primary Care Centre | 0.8 km | 83% |
| The Sandmere Road Practice | 0.8 km | 84% |
- Dr Curran and Partners (76% overall experience good)
- The Clapham Family Practice (81% overall experience good)
- The Sandmere Road Practice (84% overall experience good)
How do patients rate Grafton Medical Partners?
In the 2026 GP Patient Survey, 92% of patients described their overall experience of Grafton Medical Partners as good, above the England figure of 77%. 84% found it easy to get through by phone.
How many patients are registered at Grafton Medical Partners?
7,261 patients were registered in September 2026, up 3.4% on a year earlier.
What is Grafton Medical Partners's CQC rating?
Good overall, published in May 2017.
How many GPs does Grafton Medical Partners have?
1.7 full-time-equivalent qualified GPs (6 qualified GPs by headcount), which is 4,157 patients per GP against 2,171 across England.
Are appointments at Grafton Medical Partners face to face?
61% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Grafton Medical Partners's phone number?
020 7622 5642.