Kington Medical Practice, Kington: patient reviews and CQC rating
Kington Medical Practice is a GP practice in Kington with 7,117 registered patients (September 2026). In the 2026 GP Patient Survey, 73% of its patients described their overall experience as good, against 77% across England (Herefordshire and Worcestershire: 80%). The Care Quality Commission rates it Good overall, in a report published in December 2022. It has 4.0 full-time-equivalent qualified GPs, or 1,791 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Kington Medical Practice
Its best result against England is the share who found the reception and administrative team helpful: 89%, against 85% across England. Its weakest is the share who said their needs were met at their last appointment: 84%, below the England figure of 90%. Of the 11 results in the table, 0 are above England and 1 below by more than the survey's margin of error, and 10 within it.
55% found it easy to get through by phone (England: 57%). The overall experience result is 12 points lower than in 2025 (85%). 113 patients answered the survey (response rate 38%).
| Survey question | Kington Medical Practice | Herefordshire and Worcestershire | England |
|---|---|---|---|
| Overall experience good | 73% | 80% | 77% |
| Easy to contact by phone | 55% | 66% | 57% |
| Easy to contact via the website | 53% | 65% | 58% |
| Easy to contact via the NHS App | 57% | 64% | 54% |
| Reception team helpful | 89% | 89% | 85% |
| Last contact good | 72% | 78% | 73% |
| Wait for appointment about right | 63% | 75% | 69% |
| Listened to well | 90% | 89% | 87% |
| Treated with care and concern | 88% | 88% | 86% |
| Confidence and trust in the clinician | 94% | 94% | 93% |
| Needs met | 84% | 92% | 90% |
In the Friends and Family Test for July 2026, 92% of 61 responses rated the practice good or very good (England: 92%).
CQC's overall rating for Kington Medical Practice is Good, published in December 2022. All 5 key questions are rated Good. It held the same rating in the report before (January 2022).
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
7,117 patients were registered at Kington Medical Practice in September 2026, down 2.3% on a year earlier (England: down 1.1%).
35% of its patients are aged 65 or over, against 19% across England. With 4.0 full-time-equivalent qualified GPs, there are 1,791 patients per GP, fewer than the England figure of 2,171 and Herefordshire and Worcestershire's 1,893. The practice also has 6.1 nurses and 4.9 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 3.0 | 3.0 |
| August 2024 | 2.7 | 2.7 |
| August 2025 | 4.7 | 4.7 |
| August 2026 | 4.0 | 4.0 |
From June 2026 to August 2026 the practice recorded 3,300 appointments a month, or 464 per 1,000 registered patients (England: 510). 71% were face to face (England: 63%). 35% took place on the day they were booked and 8% more than 28 days after booking (England: 45% and 5%).
34% were with a GP rather than another member of the practice team. 3% of booked patients did not attend.
| Measure | Kington Medical Practice | Herefordshire and Worcestershire | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 464 | 561 | 510 |
| Face to face | 71% | 62% | 63% |
| Same day as booked | 35% | 45% | 45% |
| More than 28 days after booking | 8% | 6% | 5% |
| Did not attend | 3% | 4% | 4% |
Compared with England, the practice has a higher share of patients on its registers for palliative or supportive care needs (1.6% against 0.6%), dementia (1.9% against 0.8%) and atrial fibrillation (4.3% against 2.2%). It has a lower share for osteoporosis (0.3% against 1.2%) and serious mental illness (0.7% against 1.0%). The practice's patients live in areas with an average deprivation score of 23.2 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 82.2 years for women and 80.7 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| High blood pressure | All ages | 21.0% | 15.2% |
| Depression | 18+ yrs | 11.7% | 14.3% |
| Diabetes | 17+ yrs | 8.5% | 7.9% |
| Chronic kidney disease | 18+ yrs | 6.7% | 4.6% |
| Asthma | 6+ yrs | 6.4% | 6.6% |
| Cancer | All ages | 5.9% | 3.8% |
| Atrial fibrillation | All ages | 4.3% | 2.2% |
| Coronary heart disease | All ages | 4.2% | 3.0% |
| Stroke and TIA | All ages | 3.0% | 1.9% |
| COPD | All ages | 2.5% | 1.9% |
| Dementia | All ages | 1.9% | 0.8% |
| Heart failure | All ages | 1.8% | 1.1% |
| Palliative care | All ages | 1.6% | 0.6% |
| Rheumatoid arthritis | 16+ yrs | 1.5% | 0.8% |
| Epilepsy | 18+ yrs | 0.8% | 0.8% |
| Peripheral arterial disease | All ages | 0.7% | 0.6% |
| Serious mental illness | All ages | 0.7% | 1.0% |
| Learning disability | All ages | 0.4% | 0.6% |
| Osteoporosis | 50+ yrs | 0.3% | 1.2% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 74.9% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 76.0% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 63.1% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 71.0% | 74.9% |
Kington Medical Practice, The Surgery, Eardisley Road, Kington, HR5 3EA. Phone: 01544 230302. Website: www.kingtonmedicalpractice.co.uk.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| The Weobley and Staunton-On-Wye Surgeries | 11.2 km | 93% |
| The Mortimer Medical Practice | 15.2 km | 80% |
| Ryeland Surgery | 19.8 km | 77% |
| Kingstone Surgery | 23.2 km | 98% |
| OHP-The Meadows Medical Practice | 24.8 km | 91% |
- Ryeland Surgery (77% overall experience good)
- Tenbury Surgery (92% overall experience good)
- The Mortimer Medical Practice (80% overall experience good)
- The Weobley and Staunton-On-Wye Surgeries (93% overall experience good)
How do patients rate Kington Medical Practice?
In the 2026 GP Patient Survey, 73% of patients described their overall experience of Kington Medical Practice as good, against 77% across England. 55% found it easy to get through by phone.
How many patients are registered at Kington Medical Practice?
7,117 patients were registered in September 2026, down 2.3% on a year earlier.
What is Kington Medical Practice's CQC rating?
Good overall, published in December 2022.
How many GPs does Kington Medical Practice have?
4.0 full-time-equivalent qualified GPs (6 qualified GPs by headcount), which is 1,791 patients per GP against 2,171 across England.
Are appointments at Kington Medical Practice face to face?
71% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Kington Medical Practice's phone number?
01544 230302.