The Meadows Surgery, Ilminster: patient reviews and CQC rating
The Meadows Surgery is a GP practice in Ilminster with 3,983 registered patients (September 2026). In the 2026 GP Patient Survey, 85% of its patients described their overall experience as good, above the England figure of 77% (Somerset: 79%). The Care Quality Commission rates it Good overall, in a report published in June 2019. It has 1.3 full-time-equivalent qualified GPs, or 3,066 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about The Meadows Surgery
Its best result against England is the share who found it easy to contact the practice using the NHS App: 76%, above the England figure of 54%. Its result closest to England is the share who said the wait for their last appointment was about right: 71%, against 69% across England. Of the 11 results in the table, 6 are above England and 0 below by more than the survey's margin of error, and 5 within it.
On overall experience it is 2nd of the 3 practices in Ilminster with 50 or more responses. 74% found it easy to get through by phone (England: 57%). The overall experience result is 3 points higher than in 2025 (82%). 109 patients answered the survey (response rate 32%).
| Survey question | The Meadows Surgery | Somerset | England |
|---|---|---|---|
| Overall experience good | 85% | 79% | 77% |
| Easy to contact by phone | 74% | 60% | 57% |
| Easy to contact via the website | 79% | 61% | 58% |
| Easy to contact via the NHS App | 76% | 59% | 54% |
| Reception team helpful | 89% | 87% | 85% |
| Last contact good | 84% | 75% | 73% |
| Wait for appointment about right | 71% | 70% | 69% |
| Listened to well | 91% | 89% | 87% |
| Treated with care and concern | 91% | 88% | 86% |
| Confidence and trust in the clinician | 97% | 94% | 93% |
| Needs met | 97% | 91% | 90% |
CQC's overall rating for The Meadows Surgery is Good, published in June 2019. All 5 key questions are rated Good.
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
3,983 patients were registered at The Meadows Surgery in September 2026, down 4.5% on a year earlier (England: down 1.1%).
27% of its patients are aged 65 or over, against 19% across England. With 1.3 full-time-equivalent qualified GPs, there are 3,066 patients per GP, more than the England figure of 2,171 and Somerset's 1,975. The practice also has 1.7 nurses and 3.3 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 2.6 | 2.6 |
| August 2024 | 2.6 | 2.6 |
| August 2025 | 2.6 | 2.6 |
| August 2026 | 1.3 | 1.3 |
From June 2026 to August 2026 the practice recorded 2,000 appointments a month, or 502 per 1,000 registered patients (England: 510). 73% were face to face (England: 63%). 24% took place on the day they were booked and 8% more than 28 days after booking (England: 45% and 5%).
34% were with a GP rather than another member of the practice team. 5% of booked patients did not attend.
| Measure | The Meadows Surgery | Somerset | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 502 | 494 | 510 |
| Face to face | 73% | 65% | 63% |
| Same day as booked | 24% | 41% | 45% |
| More than 28 days after booking | 8% | 7% | 5% |
| Did not attend | 5% | 4% | 4% |
Compared with England, the practice has a higher share of patients on its registers for osteoporosis (3.3% against 1.2%), peripheral arterial disease (0.9% against 0.6%) and depression (22.3% against 14.3%). The practice's patients live in areas with an average deprivation score of 17.8 (England: 21.8; higher is more deprived). Life expectancy for its patients' neighbourhoods is 84.7 years for women and 80.1 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| Depression | 18+ yrs | 22.3% | 14.3% |
| High blood pressure | All ages | 19.9% | 15.2% |
| Diabetes | 17+ yrs | 8.2% | 7.9% |
| Asthma | 6+ yrs | 7.4% | 6.6% |
| Cancer | All ages | 5.7% | 3.8% |
| Chronic kidney disease | 18+ yrs | 5.3% | 4.6% |
| Osteoporosis | 50+ yrs | 3.3% | 1.2% |
| Coronary heart disease | All ages | 3.3% | 3.0% |
| Atrial fibrillation | All ages | 3.1% | 2.2% |
| COPD | All ages | 2.3% | 1.9% |
| Stroke and TIA | All ages | 1.9% | 1.9% |
| Heart failure | All ages | 1.6% | 1.1% |
| Dementia | All ages | 1.0% | 0.8% |
| Serious mental illness | All ages | 1.0% | 1.0% |
| Rheumatoid arthritis | 16+ yrs | 1.0% | 0.8% |
| Peripheral arterial disease | All ages | 0.9% | 0.6% |
| Epilepsy | 18+ yrs | 0.9% | 0.8% |
| Learning disability | All ages | 0.4% | 0.6% |
| Palliative care | All ages | 0.3% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 76.5% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 75.4% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 75.4% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 76.7% | 74.9% |
The Meadows Surgery, Canal Way, Ilminster, TA19 9FE. Phone: 0146052284. Website: www.themeadowssurgery.co.uk.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Summervale Surgery | 0.0 km | 81% |
| Church View Medical Centre | 3.1 km | 98% |
| Ariel Healthcare | 7.0 km | 68% |
| Symphony South Healthcare | 9.8 km | 71% |
| North Curry Health Centre | 11.2 km | 93% |
- Ariel Healthcare (68% overall experience good)
- Church View Medical Centre (98% overall experience good)
- Langport Surgery (81% overall experience good)
- Summervale Surgery (81% overall experience good)
How do patients rate The Meadows Surgery?
In the 2026 GP Patient Survey, 85% of patients described their overall experience of The Meadows Surgery as good, above the England figure of 77%. 74% found it easy to get through by phone.
How many patients are registered at The Meadows Surgery?
3,983 patients were registered in September 2026, down 4.5% on a year earlier.
What is The Meadows Surgery's CQC rating?
Good overall, published in June 2019.
How many GPs does The Meadows Surgery have?
1.3 full-time-equivalent qualified GPs (2 qualified GPs by headcount), which is 3,066 patients per GP against 2,171 across England.
Are appointments at The Meadows Surgery face to face?
73% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is The Meadows Surgery's phone number?
0146052284.