Church View Medical Centre, Ilminster: patient reviews and CQC rating
Church View Medical Centre is a GP practice in Ilminster with 5,393 registered patients (September 2026). In the 2026 GP Patient Survey, 98% of its patients described their overall experience as good, above the England figure of 77% (Somerset: 79%). The Care Quality Commission rates it Good overall, in a report published in May 2018. It has 3.3 full-time-equivalent qualified GPs, or 1,644 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Church View Medical Centre
Its best result against England is the share who found it easy to get through to the practice by phone: 96%, above the England figure of 57%. Its result closest to England is the share who had confidence and trust in the healthcare professional they saw: 98%, above the England figure of 93%. Of the 11 results in the table, 11 are above England and 0 below by more than the survey's margin of error.
On overall experience it is 1st of the 3 practices in Ilminster with 50 or more responses. 96% found it easy to get through by phone (England: 57%). The overall experience result is 8 points higher than in 2025 (90%). 111 patients answered the survey (response rate 42%).
| Survey question | Church View Medical Centre | Somerset | England |
|---|---|---|---|
| Overall experience good | 98% | 79% | 77% |
| Easy to contact by phone | 96% | 60% | 57% |
| Easy to contact via the website | 83% | 61% | 58% |
| Easy to contact via the NHS App | 78% | 59% | 54% |
| Reception team helpful | 99% | 87% | 85% |
| Last contact good | 98% | 75% | 73% |
| Wait for appointment about right | 93% | 70% | 69% |
| Listened to well | 100% | 89% | 87% |
| Treated with care and concern | 99% | 88% | 86% |
| Confidence and trust in the clinician | 98% | 94% | 93% |
| Needs met | 100% | 91% | 90% |
CQC's overall rating for Church View Medical Centre is Good, published in May 2018. All 5 key questions are rated Good. It held the same rating in the report before (March 2015).
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
5,393 patients were registered at Church View Medical Centre in September 2026, up 6.8% on a year earlier (England: down 1.1%).
34% of its patients are aged 65 or over, against 19% across England. With 3.3 full-time-equivalent qualified GPs, there are 1,644 patients per GP, fewer than the England figure of 2,171 and Somerset's 1,975. The practice also has 1.7 nurses and 4.3 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 2.3 | 2.3 |
| August 2024 | 2.8 | 2.8 |
| August 2025 | 3.6 | 3.6 |
| August 2026 | 3.3 | 3.3 |
From June 2026 to August 2026 the practice recorded 2,168 appointments a month, or 402 per 1,000 registered patients (England: 510). 82% were face to face (England: 63%). 36% took place on the day they were booked and 15% more than 28 days after booking (England: 45% and 5%).
39% were with a GP rather than another member of the practice team. 4% of booked patients did not attend.
| Measure | Church View Medical Centre | Somerset | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 402 | 494 | 510 |
| Face to face | 82% | 65% | 63% |
| Same day as booked | 36% | 41% | 45% |
| More than 28 days after booking | 15% | 7% | 5% |
| Did not attend | 4% | 4% | 4% |
Compared with England, the practice has a higher share of patients on its registers for osteoporosis (3.5% against 1.2%), heart failure (2.2% against 1.1%) and atrial fibrillation (4.1% against 2.2%). It has a lower share for serious mental illness (0.5% against 1.0%). The practice's patients live in areas with an average deprivation score of 17.7 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 84.7 years for women and 80.0 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| High blood pressure | All ages | 24.6% | 15.2% |
| Depression | 18+ yrs | 19.7% | 14.3% |
| Diabetes | 17+ yrs | 8.4% | 7.9% |
| Asthma | 6+ yrs | 8.0% | 6.6% |
| Chronic kidney disease | 18+ yrs | 7.7% | 4.6% |
| Cancer | All ages | 7.0% | 3.8% |
| Coronary heart disease | All ages | 4.5% | 3.0% |
| Atrial fibrillation | All ages | 4.1% | 2.2% |
| Osteoporosis | 50+ yrs | 3.5% | 1.2% |
| Stroke and TIA | All ages | 2.7% | 1.9% |
| Heart failure | All ages | 2.2% | 1.1% |
| COPD | All ages | 1.3% | 1.9% |
| Rheumatoid arthritis | 16+ yrs | 1.1% | 0.8% |
| Dementia | All ages | 1.0% | 0.8% |
| Epilepsy | 18+ yrs | 1.0% | 0.8% |
| Peripheral arterial disease | All ages | 0.9% | 0.6% |
| Serious mental illness | All ages | 0.5% | 1.0% |
| Learning disability | All ages | 0.4% | 0.6% |
| Palliative care | All ages | 0.4% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 85.5% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 80.8% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 81.5% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 79.5% | 74.9% |
Church View Medical Centre, Broadway Road, Broadway, Ilminster, TA19 9RX. Phone: 0146055300. Website: www.churchview.gpsurgery.net/Webdesk/netblast/pages/index.html?id=887462.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Summervale Surgery | 3.1 km | 81% |
| The Meadows Surgery | 3.1 km | 85% |
| Ariel Healthcare | 7.4 km | 68% |
| North Curry Health Centre | 9.4 km | 93% |
| Warwick House Medical Centre | 11.4 km | 92% |
- Ariel Healthcare (68% overall experience good)
- Langport Surgery (81% overall experience good)
- Summervale Surgery (81% overall experience good)
- The Meadows Surgery (85% overall experience good)
How do patients rate Church View Medical Centre?
In the 2026 GP Patient Survey, 98% of patients described their overall experience of Church View Medical Centre as good, above the England figure of 77%. 96% found it easy to get through by phone.
How many patients are registered at Church View Medical Centre?
5,393 patients were registered in September 2026, up 6.8% on a year earlier.
What is Church View Medical Centre's CQC rating?
Good overall, published in May 2018.
How many GPs does Church View Medical Centre have?
3.3 full-time-equivalent qualified GPs (4 qualified GPs by headcount), which is 1,644 patients per GP against 2,171 across England.
Are appointments at Church View Medical Centre face to face?
82% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Church View Medical Centre's phone number?
0146055300.