Summervale Surgery, Ilminster: patient reviews and CQC rating
Summervale Surgery is a GP practice in Ilminster with 9,155 registered patients (September 2026). In the 2026 GP Patient Survey, 81% of its patients described their overall experience as good, against 77% across England (Somerset: 79%). The Care Quality Commission rates it Good overall, in a report published in April 2020. It has 4.5 full-time-equivalent qualified GPs, or 2,044 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Summervale Surgery
Its best result against England is the share who found it easy to get through to the practice by phone: 77%, above the England figure of 57%. Its weakest is the share who said the wait for their last appointment was about right: 68%, against 69% across England. Of the 11 results in the table, 1 is above England and 0 below by more than the survey's margin of error, and 10 within it.
On overall experience it is 3rd of the 3 practices in Ilminster with 50 or more responses. 77% found it easy to get through by phone (England: 57%). The overall experience result is 6 points lower than in 2025 (87%). 107 patients answered the survey (response rate 40%).
| Survey question | Summervale Surgery | Somerset | England |
|---|---|---|---|
| Overall experience good | 81% | 79% | 77% |
| Easy to contact by phone | 77% | 60% | 57% |
| Easy to contact via the website | 60% | 61% | 58% |
| Easy to contact via the NHS App | 53% | 59% | 54% |
| Reception team helpful | 90% | 87% | 85% |
| Last contact good | 76% | 75% | 73% |
| Wait for appointment about right | 68% | 70% | 69% |
| Listened to well | 89% | 89% | 87% |
| Treated with care and concern | 91% | 88% | 86% |
| Confidence and trust in the clinician | 93% | 94% | 93% |
| Needs met | 91% | 91% | 90% |
CQC's overall rating for Summervale Surgery is Good, published in April 2020. All 5 key questions are rated Good. Its previous overall rating was Inadequate (October 2019).
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
9,155 patients were registered at Summervale Surgery in September 2026, up 5.3% on a year earlier (England: down 1.1%).
33% of its patients are aged 65 or over, against 19% across England. With 4.5 full-time-equivalent qualified GPs, there are 2,044 patients per GP, close to the England figure of 2,171 and Somerset's 1,975. The practice also has 0.8 nurses and 1.4 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 4.5 | 6.8 |
| August 2024 | 4.5 | 6.6 |
| August 2025 | 4.5 | 6.0 |
| August 2026 | 4.5 | 7.3 |
From June 2026 to August 2026 the practice recorded 4,765 appointments a month, or 521 per 1,000 registered patients (England: 510). 84% were face to face (England: 63%). 28% took place on the day they were booked and 3% more than 28 days after booking (England: 45% and 5%).
32% were with a GP rather than another member of the practice team. 4% of booked patients did not attend.
| Measure | Summervale Surgery | Somerset | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 521 | 494 | 510 |
| Face to face | 84% | 65% | 63% |
| Same day as booked | 28% | 41% | 45% |
| More than 28 days after booking | 3% | 7% | 5% |
| Did not attend | 4% | 4% | 4% |
Compared with England, the practice has a higher share of patients on its registers for osteoporosis (3.7% against 1.2%), atrial fibrillation (4.2% against 2.2%) and cancer (6.9% against 3.8%). The practice's patients live in areas with an average deprivation score of 17.8 (England: 21.8; higher is more deprived). Life expectancy for its patients' neighbourhoods is 84.8 years for women and 80.2 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| High blood pressure | All ages | 21.8% | 15.2% |
| Depression | 18+ yrs | 18.4% | 14.3% |
| Diabetes | 17+ yrs | 8.6% | 7.9% |
| Asthma | 6+ yrs | 7.8% | 6.6% |
| Cancer | All ages | 6.9% | 3.8% |
| Chronic kidney disease | 18+ yrs | 6.9% | 4.6% |
| Coronary heart disease | All ages | 5.2% | 3.0% |
| Atrial fibrillation | All ages | 4.2% | 2.2% |
| Osteoporosis | 50+ yrs | 3.7% | 1.2% |
| Stroke and TIA | All ages | 2.8% | 1.9% |
| COPD | All ages | 2.5% | 1.9% |
| Heart failure | All ages | 1.9% | 1.1% |
| Rheumatoid arthritis | 16+ yrs | 1.1% | 0.8% |
| Dementia | All ages | 1.0% | 0.8% |
| Serious mental illness | All ages | 0.9% | 1.0% |
| Epilepsy | 18+ yrs | 0.9% | 0.8% |
| Peripheral arterial disease | All ages | 0.9% | 0.6% |
| Learning disability | All ages | 0.5% | 0.6% |
| Palliative care | All ages | 0.4% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 81.0% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 79.3% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 77.4% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 82.4% | 74.9% |
Summervale Surgery, Canal Way, Ilminster, TA19 9FE. Phone: 0146052354.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| The Meadows Surgery | 0.0 km | 85% |
| Church View Medical Centre | 3.1 km | 98% |
| Ariel Healthcare | 7.0 km | 68% |
| Symphony South Healthcare | 9.8 km | 71% |
| North Curry Health Centre | 11.2 km | 93% |
- Ariel Healthcare (68% overall experience good)
- Church View Medical Centre (98% overall experience good)
- Langport Surgery (81% overall experience good)
- The Meadows Surgery (85% overall experience good)
How do patients rate Summervale Surgery?
In the 2026 GP Patient Survey, 81% of patients described their overall experience of Summervale Surgery as good, against 77% across England. 77% found it easy to get through by phone.
How many patients are registered at Summervale Surgery?
9,155 patients were registered in September 2026, up 5.3% on a year earlier.
What is Summervale Surgery's CQC rating?
Good overall, published in April 2020.
How many GPs does Summervale Surgery have?
4.5 full-time-equivalent qualified GPs (6 qualified GPs by headcount), which is 2,044 patients per GP against 2,171 across England.
Are appointments at Summervale Surgery face to face?
84% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Summervale Surgery's phone number?
0146052354.