Dr Wilson & Partners, Grimsby: patient reviews and CQC rating
Dr Wilson & Partners is a GP practice in Grimsby with 7,840 registered patients (September 2026). In the 2026 GP Patient Survey, 87% of its patients described their overall experience as good, above the England figure of 77% (Humber and North Yorkshire: 79%). The Care Quality Commission rates it Good overall, in a report published in December 2021. It has 3.0 full-time-equivalent qualified GPs, or 2,613 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Dr Wilson & Partners
Its best result against England is the share who found it easy to get through to the practice by phone: 78%, above the England figure of 57%. Its weakest is the share who found it easy to contact the practice using the NHS App: 53%, against 54% across England. Of the 11 results in the table, 7 are above England and 0 below by more than the survey's margin of error, and 4 within it.
On overall experience it is 5th of the 16 practices in Grimsby with 50 or more responses. 78% found it easy to get through by phone (England: 57%). The overall experience result is 13 points higher than in 2025 (74%). 100 patients answered the survey (response rate 25%).
| Survey question | Dr Wilson & Partners | Humber and North Yorkshire | England |
|---|---|---|---|
| Overall experience good | 87% | 79% | 77% |
| Easy to contact by phone | 78% | 59% | 57% |
| Easy to contact via the website | 65% | 62% | 58% |
| Easy to contact via the NHS App | 53% | 59% | 54% |
| Reception team helpful | 98% | 86% | 85% |
| Last contact good | 91% | 76% | 73% |
| Wait for appointment about right | 88% | 71% | 69% |
| Listened to well | 97% | 88% | 87% |
| Treated with care and concern | 92% | 87% | 86% |
| Confidence and trust in the clinician | 100% | 94% | 93% |
| Needs met | 95% | 91% | 90% |
In the Friends and Family Test for July 2026, 90% of 703 responses rated the practice good or very good (England: 92%).
CQC's overall rating for Dr Wilson & Partners is Good, published in December 2021. All 5 key questions are rated Good. It held the same rating in the report before (January 2016).
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
7,840 patients were registered at Dr Wilson & Partners in September 2026, down 0.5% on a year earlier (England: down 1.1%).
23% of its patients are aged 65 or over, against 19% across England. With 3.0 full-time-equivalent qualified GPs, there are 2,613 patients per GP, more than the England figure of 2,171 and Humber and North Yorkshire's 2,125. The practice also has 2.5 nurses and 1.9 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 3.0 | 4.1 |
| August 2024 | 3.0 | 3.0 |
| August 2025 | 2.0 | 3.1 |
| August 2026 | 3.0 | 4.1 |
From June 2026 to August 2026 the practice recorded 4,832 appointments a month, or 616 per 1,000 registered patients (England: 510). 74% were face to face (England: 63%). 40% took place on the day they were booked and 3% more than 28 days after booking (England: 45% and 5%).
38% were with a GP rather than another member of the practice team. 2% of booked patients did not attend.
| Measure | Dr Wilson & Partners | Humber and North Yorkshire | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 616 | 559 | 510 |
| Face to face | 74% | 64% | 63% |
| Same day as booked | 40% | 43% | 45% |
| More than 28 days after booking | 3% | 6% | 5% |
| Did not attend | 2% | 3% | 4% |
Compared with England, the practice has a higher share of patients on its registers for COPD (3.2% against 1.9%). It has a lower share for osteoporosis (0.2% against 1.2%), heart failure (0.6% against 1.1%) and depression (8.9% against 14.3%). The practice's patients live in areas with an average deprivation score of 31.4 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 81.0 years for women and 77.6 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| High blood pressure | All ages | 17.9% | 15.2% |
| Diabetes | 17+ yrs | 9.3% | 7.9% |
| Depression | 18+ yrs | 8.9% | 14.3% |
| Asthma | 6+ yrs | 7.0% | 6.6% |
| Chronic kidney disease | 18+ yrs | 4.7% | 4.6% |
| Cancer | All ages | 3.4% | 3.8% |
| COPD | All ages | 3.2% | 1.9% |
| Coronary heart disease | All ages | 3.1% | 3.0% |
| Atrial fibrillation | All ages | 2.5% | 2.2% |
| Stroke and TIA | All ages | 1.9% | 1.9% |
| Serious mental illness | All ages | 0.8% | 1.0% |
| Peripheral arterial disease | All ages | 0.8% | 0.6% |
| Epilepsy | 18+ yrs | 0.8% | 0.8% |
| Dementia | All ages | 0.8% | 0.8% |
| Rheumatoid arthritis | 16+ yrs | 0.8% | 0.8% |
| Learning disability | All ages | 0.8% | 0.6% |
| Heart failure | All ages | 0.6% | 1.1% |
| Palliative care | All ages | 0.4% | 0.6% |
| Osteoporosis | 50+ yrs | 0.2% | 1.2% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 72.9% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 71.1% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 77.0% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 77.0% | 74.9% |
27% of the practice's patients live in the DN34 postcode district, followed by DN33 (24%), DN32 (14%) and DN37 (13%). 98% live in North East Lincolnshire, the council area the practice is in.
Dr Wilson & Partners, Westward Ho, Grimsby, DN34 5DX. Phone: 01472 582700. Website: www.birkwoodsurgery.nhs.uk.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Woodfield Medical Centre | 0.9 km | 73% |
| Dr KA Collett and Partners | 0.9 km | 96% |
| Raj Medical Centre | 0.9 km | 77% |
| Pelham Medical Group | 1.1 km | 85% |
| Cromwell Primary Care Centre | 1.2 km | 81% |
- Clee Medical Centre (82% overall experience good)
- Cromwell Primary Care Centre (81% overall experience good)
- Dr RK Mathews (70% overall experience good)
- Greenlands Surgery (98% overall experience good)
- Stirling Medical Centre (90% overall experience good)
- Weelsby View Health Centre (97% overall experience good)
How do patients rate Dr Wilson & Partners?
In the 2026 GP Patient Survey, 87% of patients described their overall experience of Dr Wilson & Partners as good, above the England figure of 77%. 78% found it easy to get through by phone.
How many patients are registered at Dr Wilson & Partners?
7,840 patients were registered in September 2026, down 0.5% on a year earlier.
What is Dr Wilson & Partners's CQC rating?
Good overall, published in December 2021.
How many GPs does Dr Wilson & Partners have?
3.0 full-time-equivalent qualified GPs (3 qualified GPs by headcount), which is 2,613 patients per GP against 2,171 across England.
Are appointments at Dr Wilson & Partners face to face?
74% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Dr Wilson & Partners's phone number?
01472 582700.