Clee Medical Centre, Cleethorpes: patient reviews and CQC rating
Clee Medical Centre is a GP practice in Cleethorpes with 21,350 registered patients (September 2026). In the 2026 GP Patient Survey, 82% of its patients described their overall experience as good, against 77% across England (Humber and North Yorkshire: 79%). The Care Quality Commission rates it Good overall, in a report published in February 2024. It has 8.9 full-time-equivalent qualified GPs, or 2,412 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Clee Medical Centre
Its best result against England is the share who said the wait for their last appointment was about right: 88%, above the England figure of 69%. Its weakest is the share who found it easy to contact the practice through its website: 39%, below the England figure of 58%. Of the 11 results in the table, 4 are above England and 1 below by more than the survey's margin of error, and 6 within it.
68% found it easy to get through by phone (England: 57%). The overall experience result is unchanged from 2025 (82%). 111 patients answered the survey (response rate 23%).
| Survey question | Clee Medical Centre | Humber and North Yorkshire | England |
|---|---|---|---|
| Overall experience good | 82% | 79% | 77% |
| Easy to contact by phone | 68% | 59% | 57% |
| Easy to contact via the website | 39% | 62% | 58% |
| Easy to contact via the NHS App | 68% | 59% | 54% |
| Reception team helpful | 87% | 86% | 85% |
| Last contact good | 85% | 76% | 73% |
| Wait for appointment about right | 88% | 71% | 69% |
| Listened to well | 90% | 88% | 87% |
| Treated with care and concern | 90% | 87% | 86% |
| Confidence and trust in the clinician | 98% | 94% | 93% |
| Needs met | 85% | 91% | 90% |
In the Friends and Family Test for July 2026, 96% of 582 responses rated the practice good or very good (England: 92%).
CQC's overall rating for Clee Medical Centre is Good, published in February 2024. All 5 key questions are rated Good. It held the same rating in the report before (March 2019).
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
21,350 patients were registered at Clee Medical Centre in September 2026, up 25.1% on a year earlier (England: down 1.1%).
23% of its patients are aged 65 or over, against 19% across England. With 8.9 full-time-equivalent qualified GPs, there are 2,412 patients per GP, more than the England figure of 2,171 and Humber and North Yorkshire's 2,125. The practice also has 5.0 nurses and 2.2 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 4.9 | 8.9 |
| August 2024 | 4.9 | 7.7 |
| August 2025 | 5.9 | 9.1 |
| August 2026 | 8.9 | 14.6 |
From June 2026 to August 2026 the practice recorded 11,765 appointments a month, or 551 per 1,000 registered patients (England: 510). 48% were face to face (England: 63%). 58% took place on the day they were booked and 9% more than 28 days after booking (England: 45% and 5%).
46% were with a GP rather than another member of the practice team. 2% of booked patients did not attend.
| Measure | Clee Medical Centre | Humber and North Yorkshire | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 551 | 559 | 510 |
| Face to face | 48% | 64% | 63% |
| Same day as booked | 58% | 43% | 45% |
| More than 28 days after booking | 9% | 6% | 5% |
| Did not attend | 2% | 3% | 4% |
Compared with England, the practice has a higher share of patients on its registers for osteoporosis (2.4% against 1.2%), COPD (3.7% against 1.9%) and depression (27.7% against 14.3%). The practice's patients live in areas with an average deprivation score of 33.5 (England: 21.8; higher is more deprived). Life expectancy for its patients' neighbourhoods is 81.0 years for women and 77.3 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| Depression | 18+ yrs | 27.7% | 14.3% |
| High blood pressure | All ages | 18.5% | 15.2% |
| Diabetes | 17+ yrs | 9.2% | 7.9% |
| Asthma | 6+ yrs | 8.3% | 6.6% |
| Chronic kidney disease | 18+ yrs | 8.0% | 4.6% |
| Cancer | All ages | 4.2% | 3.8% |
| COPD | All ages | 3.7% | 1.9% |
| Coronary heart disease | All ages | 3.7% | 3.0% |
| Atrial fibrillation | All ages | 3.0% | 2.2% |
| Stroke and TIA | All ages | 2.8% | 1.9% |
| Osteoporosis | 50+ yrs | 2.4% | 1.2% |
| Heart failure | All ages | 1.5% | 1.1% |
| Epilepsy | 18+ yrs | 1.2% | 0.8% |
| Dementia | All ages | 1.2% | 0.8% |
| Serious mental illness | All ages | 1.2% | 1.0% |
| Rheumatoid arthritis | 16+ yrs | 0.9% | 0.8% |
| Learning disability | All ages | 0.9% | 0.6% |
| Peripheral arterial disease | All ages | 0.8% | 0.6% |
| Palliative care | All ages | 0.8% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 66.9% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 69.9% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 73.6% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 74.8% | 74.9% |
52% of the practice's patients live in the DN35 postcode district, followed by DN32 (17%), DN36 (11%) and DN33 (6%). 98% live in North East Lincolnshire, the council area the practice is in.
Clee Medical Centre, 323 Grimsby Road, Cleethorpes, DN35 7XE. Phone: 01472 697257. Website: www.cleemedicalcentre.nhs.uk.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Beacon Medical | 1.1 km | 81% |
| Dr RK Mathews | 1.4 km | 70% |
| Greenlands Surgery | 1.4 km | 98% |
| Stirling Medical Centre | 1.4 km | 90% |
| Weelsby View Health Centre | 1.9 km | 97% |
- Cromwell Primary Care Centre (81% overall experience good)
- Dr RK Mathews (70% overall experience good)
- Dr Wilson & Partners (87% overall experience good)
- Greenlands Surgery (98% overall experience good)
- Stirling Medical Centre (90% overall experience good)
- Weelsby View Health Centre (97% overall experience good)
How do patients rate Clee Medical Centre?
In the 2026 GP Patient Survey, 82% of patients described their overall experience of Clee Medical Centre as good, against 77% across England. 68% found it easy to get through by phone.
How many patients are registered at Clee Medical Centre?
21,350 patients were registered in September 2026, up 25.1% on a year earlier.
What is Clee Medical Centre's CQC rating?
Good overall, published in February 2024.
How many GPs does Clee Medical Centre have?
8.9 full-time-equivalent qualified GPs (10 qualified GPs by headcount), which is 2,412 patients per GP against 2,171 across England.
Are appointments at Clee Medical Centre face to face?
48% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Clee Medical Centre's phone number?
01472 697257.