Kirton Lindsey Surgery, Gainsborough: patient reviews and CQC rating
Kirton Lindsey Surgery is a GP practice in Gainsborough with 10,638 registered patients (September 2026). In the 2026 GP Patient Survey, 73% of its patients described their overall experience as good, against 77% across England (Humber and North Yorkshire: 79%). The Care Quality Commission rates it Good overall, in a report published in May 2016. It has 5.0 full-time-equivalent qualified GPs, or 2,145 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Kirton Lindsey Surgery
Its best result against England is the share who said the wait for their last appointment was about right: 75%, against 69% across England. Its weakest is the share who found it easy to get through to the practice by phone: 46%, below the England figure of 57%. Of the 11 results in the table, 0 are above England and 2 below by more than the survey's margin of error, and 9 within it.
On overall experience it is 2nd of the 4 practices in Gainsborough with 50 or more responses. 46% found it easy to get through by phone (England: 57%). The overall experience result is 5 points lower than in 2025 (78%). 115 patients answered the survey (response rate 32%).
| Survey question | Kirton Lindsey Surgery | Humber and North Yorkshire | England |
|---|---|---|---|
| Overall experience good | 73% | 79% | 77% |
| Easy to contact by phone | 46% | 59% | 57% |
| Easy to contact via the website | 54% | 62% | 58% |
| Easy to contact via the NHS App | 54% | 59% | 54% |
| Reception team helpful | 81% | 86% | 85% |
| Last contact good | 64% | 76% | 73% |
| Wait for appointment about right | 75% | 71% | 69% |
| Listened to well | 87% | 88% | 87% |
| Treated with care and concern | 87% | 87% | 86% |
| Confidence and trust in the clinician | 90% | 94% | 93% |
| Needs met | 91% | 91% | 90% |
In the Friends and Family Test for July 2026, 95% of 428 responses rated the practice good or very good (England: 92%).
CQC's overall rating for Kirton Lindsey Surgery is Good, published in May 2016. All 5 key questions are rated Good.
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
10,638 patients were registered at Kirton Lindsey Surgery in September 2026, almost the same as a year earlier.
27% of its patients are aged 65 or over, against 19% across England. With 5.0 full-time-equivalent qualified GPs, there are 2,145 patients per GP, close to the England figure of 2,171 and Humber and North Yorkshire's 2,125. The practice also has 4.2 nurses and 5.1 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 5.0 | 7.5 |
| August 2024 | 5.6 | 8.8 |
| August 2025 | 4.3 | 6.4 |
| August 2026 | 5.0 | 7.7 |
From June 2026 to August 2026 the practice recorded 7,671 appointments a month, or 721 per 1,000 registered patients (England: 510). 56% were face to face (England: 63%). 51% took place on the day they were booked and 4% more than 28 days after booking (England: 45% and 5%).
29% were with a GP rather than another member of the practice team. 2% of booked patients did not attend.
| Measure | Kirton Lindsey Surgery | Humber and North Yorkshire | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 721 | 559 | 510 |
| Face to face | 56% | 64% | 63% |
| Same day as booked | 51% | 43% | 45% |
| More than 28 days after booking | 4% | 6% | 5% |
| Did not attend | 2% | 3% | 4% |
Compared with England, the practice has a higher share of patients on its registers for palliative or supportive care needs (1.1% against 0.6%), coronary heart disease (4.2% against 3.0%) and stroke or TIA (2.4% against 1.9%). It has a lower share for osteoporosis (0.4% against 1.2%) and chronic kidney disease (3.3% against 4.6%). The practice's patients live in areas with an average deprivation score of 17.2 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 83.6 years for women and 80.1 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| High blood pressure | All ages | 18.5% | 15.2% |
| Depression | 18+ yrs | 16.1% | 14.3% |
| Diabetes | 17+ yrs | 8.2% | 7.9% |
| Asthma | 6+ yrs | 8.1% | 6.6% |
| Cancer | All ages | 4.5% | 3.8% |
| Coronary heart disease | All ages | 4.2% | 3.0% |
| Chronic kidney disease | 18+ yrs | 3.3% | 4.6% |
| Atrial fibrillation | All ages | 2.7% | 2.2% |
| Stroke and TIA | All ages | 2.4% | 1.9% |
| COPD | All ages | 1.8% | 1.9% |
| Palliative care | All ages | 1.1% | 0.6% |
| Epilepsy | 18+ yrs | 1.0% | 0.8% |
| Heart failure | All ages | 1.0% | 1.1% |
| Dementia | All ages | 1.0% | 0.8% |
| Rheumatoid arthritis | 16+ yrs | 0.9% | 0.8% |
| Serious mental illness | All ages | 0.8% | 1.0% |
| Learning disability | All ages | 0.7% | 0.6% |
| Peripheral arterial disease | All ages | 0.5% | 0.6% |
| Osteoporosis | 50+ yrs | 0.4% | 1.2% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 76.8% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 80.3% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 73.4% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 74.0% | 74.9% |
Kirton Lindsey Surgery, The Surgery, Traingate, Kirton Lindsey, Gainsborough, DN21 4PQ. Phone: 01652 648214. Website: www.KirtonLindseySurgery.co.uk.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Hibaldstow Medical Practice | 6.1 km | 94% |
| Cambridge Avenue & Messingham Medical Centre | 10.1 km | 79% |
| Dr A S Whitaker & Partners | 10.8 km | 85% |
| Ashby Turn Primary Care Partners | 10.9 km | 76% |
| Riverside Surgery | 11.1 km | 54% |
- Ancora Medical Practice (70% overall experience good)
- Ashby Turn Primary Care Partners (76% overall experience good)
- Cambridge Avenue & Messingham Medical Centre (79% overall experience good)
- Cedar Medical Practice (92% overall experience good)
- West Common Lane Teaching Practice (74% overall experience good)
How do patients rate Kirton Lindsey Surgery?
In the 2026 GP Patient Survey, 73% of patients described their overall experience of Kirton Lindsey Surgery as good, against 77% across England. 46% found it easy to get through by phone.
How many patients are registered at Kirton Lindsey Surgery?
10,638 patients were registered in September 2026, down 0.2% on a year earlier.
What is Kirton Lindsey Surgery's CQC rating?
Good overall, published in May 2016.
How many GPs does Kirton Lindsey Surgery have?
5.0 full-time-equivalent qualified GPs (7 qualified GPs by headcount), which is 2,145 patients per GP against 2,171 across England.
Are appointments at Kirton Lindsey Surgery face to face?
56% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Kirton Lindsey Surgery's phone number?
01652 648214.