West Common Lane Teaching Practice, Scunthorpe: patient reviews and CQC rating
West Common Lane Teaching Practice is a GP practice in Scunthorpe with 7,663 registered patients (September 2026). In the 2026 GP Patient Survey, 74% of its patients described their overall experience as good, against 77% across England (Humber and North Yorkshire: 79%). The Care Quality Commission rates it Good overall, in a report published in February 2016. It has 2.6 full-time-equivalent qualified GPs, or 2,947 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about West Common Lane Teaching Practice
Its best result against England is the share who found it easy to contact the practice using the NHS App: 79%, above the England figure of 54%. Its weakest is the share who said the wait for their last appointment was about right: 57%, below the England figure of 69%. Of the 11 results in the table, 2 are above England and 4 below by more than the survey's margin of error, and 5 within it.
On overall experience it is 6th of the 9 practices in Scunthorpe with 50 or more responses. 69% found it easy to get through by phone (England: 57%). The overall experience result is 5 points lower than in 2025 (79%). 104 patients answered the survey (response rate 22%).
| Survey question | West Common Lane Teaching Practice | Humber and North Yorkshire | England |
|---|---|---|---|
| Overall experience good | 74% | 79% | 77% |
| Easy to contact by phone | 69% | 59% | 57% |
| Easy to contact via the website | 74% | 62% | 58% |
| Easy to contact via the NHS App | 79% | 59% | 54% |
| Reception team helpful | 75% | 86% | 85% |
| Last contact good | 63% | 76% | 73% |
| Wait for appointment about right | 57% | 71% | 69% |
| Listened to well | 87% | 88% | 87% |
| Treated with care and concern | 76% | 87% | 86% |
| Confidence and trust in the clinician | 92% | 94% | 93% |
| Needs met | 90% | 91% | 90% |
In the Friends and Family Test for July 2026, 94% of 407 responses rated the practice good or very good (England: 92%).
CQC's overall rating for West Common Lane Teaching Practice is Good, published in February 2016. All 5 key questions are rated Good.
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
7,663 patients were registered at West Common Lane Teaching Practice in September 2026, down 0.9% on a year earlier (England: down 1.1%).
19% of its patients are aged 65 or over, against 19% across England. With 2.6 full-time-equivalent qualified GPs, there are 2,947 patients per GP, more than the England figure of 2,171 and Humber and North Yorkshire's 2,125. The practice also has 4.0 nurses and 1.7 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 2.7 | 8.0 |
| August 2024 | 2.7 | 7.4 |
| August 2025 | 2.7 | 7.8 |
| August 2026 | 2.6 | 7.9 |
From June 2026 to August 2026 the practice recorded 3,786 appointments a month, or 494 per 1,000 registered patients (England: 510). 54% were face to face (England: 63%). 39% took place on the day they were booked and 7% more than 28 days after booking (England: 45% and 5%).
41% were with a GP rather than another member of the practice team. 5% of booked patients did not attend.
| Measure | West Common Lane Teaching Practice | Humber and North Yorkshire | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 494 | 559 | 510 |
| Face to face | 54% | 64% | 63% |
| Same day as booked | 39% | 43% | 45% |
| More than 28 days after booking | 7% | 6% | 5% |
| Did not attend | 5% | 3% | 4% |
Compared with England, the practice has a higher share of patients on its registers for palliative or supportive care needs (1.7% against 0.6%), COPD (3.7% against 1.9%) and depression (25.5% against 14.3%). It has a lower share for osteoporosis (0.6% against 1.2%) and serious mental illness (0.6% against 1.0%). The practice's patients live in areas with an average deprivation score of 33.7 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 82.5 years for women and 76.4 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| Depression | 18+ yrs | 25.5% | 14.3% |
| High blood pressure | All ages | 17.9% | 15.2% |
| Diabetes | 17+ yrs | 9.5% | 7.9% |
| Chronic kidney disease | 18+ yrs | 6.9% | 4.6% |
| Asthma | 6+ yrs | 6.2% | 6.6% |
| Coronary heart disease | All ages | 4.1% | 3.0% |
| Cancer | All ages | 4.0% | 3.8% |
| COPD | All ages | 3.7% | 1.9% |
| Atrial fibrillation | All ages | 2.5% | 2.2% |
| Stroke and TIA | All ages | 2.3% | 1.9% |
| Palliative care | All ages | 1.7% | 0.6% |
| Heart failure | All ages | 1.5% | 1.1% |
| Epilepsy | 18+ yrs | 0.9% | 0.8% |
| Peripheral arterial disease | All ages | 0.7% | 0.6% |
| Dementia | All ages | 0.7% | 0.8% |
| Rheumatoid arthritis | 16+ yrs | 0.7% | 0.8% |
| Serious mental illness | All ages | 0.6% | 1.0% |
| Osteoporosis | 50+ yrs | 0.6% | 1.2% |
| Learning disability | All ages | 0.6% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 71.3% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 74.7% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 70.0% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 75.7% | 74.9% |
West Common Lane Teaching Practice, Dorchester Road, Scunthorpe, DN17 1YH. Phone: 01724 877744. Website: www.westcommonlane.nhs.uk.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Church Lane Medical Centre | 1.8 km | 84% |
| Ancora Medical Practice | 1.8 km | 70% |
| Cedar Medical Practice | 1.8 km | 92% |
| Ashby Turn Primary Care Partners | 2.2 km | 76% |
| The Oswald Road Medical Centre | 2.4 km | 80% |
- Ancora Medical Practice (70% overall experience good)
- Ashby Turn Primary Care Partners (76% overall experience good)
- Cambridge Avenue & Messingham Medical Centre (79% overall experience good)
- Cedar Medical Practice (92% overall experience good)
- Kirton Lindsey Surgery (73% overall experience good)
How do patients rate West Common Lane Teaching Practice?
In the 2026 GP Patient Survey, 74% of patients described their overall experience of West Common Lane Teaching Practice as good, against 77% across England. 69% found it easy to get through by phone.
How many patients are registered at West Common Lane Teaching Practice?
7,663 patients were registered in September 2026, down 0.9% on a year earlier.
What is West Common Lane Teaching Practice's CQC rating?
Good overall, published in February 2016.
How many GPs does West Common Lane Teaching Practice have?
2.6 full-time-equivalent qualified GPs (5 qualified GPs by headcount), which is 2,947 patients per GP against 2,171 across England.
Are appointments at West Common Lane Teaching Practice face to face?
54% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is West Common Lane Teaching Practice's phone number?
01724 877744.