Ashby Turn Primary Care Partners, Scunthorpe: patient reviews and CQC rating
Ashby Turn Primary Care Partners is a GP practice in Scunthorpe with 12,298 registered patients (September 2026). In the 2026 GP Patient Survey, 76% of its patients described their overall experience as good, against 77% across England (Humber and North Yorkshire: 79%). The Care Quality Commission rates it Good overall, in a report published in May 2016. It has 5.5 full-time-equivalent qualified GPs, or 2,255 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Ashby Turn Primary Care Partners
Its best result against England is the share who found it easy to contact the practice through its website: 70%, above the England figure of 58%. Its weakest is the share who said their needs were met at their last appointment: 86%, against 90% across England. Of the 11 results in the table, 1 is above England and 0 below by more than the survey's margin of error, and 10 within it.
On overall experience it is 5th of the 9 practices in Scunthorpe with 50 or more responses. 54% found it easy to get through by phone (England: 57%). The overall experience result is 3 points higher than in 2025 (73%). 99 patients answered the survey (response rate 23%).
| Survey question | Ashby Turn Primary Care Partners | Humber and North Yorkshire | England |
|---|---|---|---|
| Overall experience good | 76% | 79% | 77% |
| Easy to contact by phone | 54% | 59% | 57% |
| Easy to contact via the website | 70% | 62% | 58% |
| Easy to contact via the NHS App | 65% | 59% | 54% |
| Reception team helpful | 84% | 86% | 85% |
| Last contact good | 75% | 76% | 73% |
| Wait for appointment about right | 77% | 71% | 69% |
| Listened to well | 86% | 88% | 87% |
| Treated with care and concern | 88% | 87% | 86% |
| Confidence and trust in the clinician | 91% | 94% | 93% |
| Needs met | 86% | 91% | 90% |
In the Friends and Family Test for July 2026, 92% of 207 responses rated the practice good or very good (England: 92%).
CQC's overall rating for Ashby Turn Primary Care Partners is Good, published in May 2016. All 5 key questions are rated Good.
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
12,298 patients were registered at Ashby Turn Primary Care Partners in September 2026, down 0.8% on a year earlier (England: down 1.1%).
23% of its patients are aged 65 or over, against 19% across England. With 5.5 full-time-equivalent qualified GPs, there are 2,255 patients per GP, close to the England figure of 2,171 and Humber and North Yorkshire's 2,125. The practice also has 6.8 nurses and 4.1 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 6.7 | 11.0 |
| August 2024 | 6.7 | 9.5 |
| August 2025 | 5.5 | 9.3 |
| August 2026 | 5.5 | 10.8 |
From June 2026 to August 2026 the practice recorded 8,568 appointments a month, or 697 per 1,000 registered patients (England: 510). 81% were face to face (England: 63%). 41% took place on the day they were booked and 8% more than 28 days after booking (England: 45% and 5%).
36% were with a GP rather than another member of the practice team. 2% of booked patients did not attend.
| Measure | Ashby Turn Primary Care Partners | Humber and North Yorkshire | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 697 | 559 | 510 |
| Face to face | 81% | 64% | 63% |
| Same day as booked | 41% | 43% | 45% |
| More than 28 days after booking | 8% | 6% | 5% |
| Did not attend | 2% | 3% | 4% |
Compared with England, the practice has a higher share of patients on its registers for palliative or supportive care needs (1.2% against 0.6%), a learning disability (1.1% against 0.6%) and COPD (3.1% against 1.9%). It has a lower share for osteoporosis (0.1% against 1.2%). The practice's patients live in areas with an average deprivation score of 27.2 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 82.1 years for women and 76.8 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| Depression | 18+ yrs | 20.5% | 14.3% |
| High blood pressure | All ages | 19.1% | 15.2% |
| Diabetes | 17+ yrs | 10.0% | 7.9% |
| Asthma | 6+ yrs | 6.5% | 6.6% |
| Coronary heart disease | All ages | 4.3% | 3.0% |
| Chronic kidney disease | 18+ yrs | 3.9% | 4.6% |
| Cancer | All ages | 3.7% | 3.8% |
| COPD | All ages | 3.1% | 1.9% |
| Atrial fibrillation | All ages | 2.5% | 2.2% |
| Stroke and TIA | All ages | 2.4% | 1.9% |
| Palliative care | All ages | 1.2% | 0.6% |
| Learning disability | All ages | 1.1% | 0.6% |
| Epilepsy | 18+ yrs | 1.0% | 0.8% |
| Serious mental illness | All ages | 1.0% | 1.0% |
| Heart failure | All ages | 1.0% | 1.1% |
| Dementia | All ages | 0.9% | 0.8% |
| Rheumatoid arthritis | 16+ yrs | 0.8% | 0.8% |
| Peripheral arterial disease | All ages | 0.8% | 0.6% |
| Osteoporosis | 50+ yrs | 0.1% | 1.2% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 74.9% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 78.9% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 73.8% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 76.2% | 74.9% |
Ashby Turn Primary Care Partners, Ashby Link, Scunthorpe, DN16 2UT. Phone: 01724 842051. Website: www.ashbyturnprimarycarecentre.nhs.uk.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Ancora Medical Practice | 0.6 km | 70% |
| Cedar Medical Practice | 0.6 km | 92% |
| Cambridge Avenue & Messingham Medical Centre | 0.8 km | 79% |
| West Common Lane Teaching Practice | 2.2 km | 74% |
| Church Lane Medical Centre | 2.3 km | 84% |
- Ancora Medical Practice (70% overall experience good)
- Cambridge Avenue & Messingham Medical Centre (79% overall experience good)
- Cedar Medical Practice (92% overall experience good)
- Kirton Lindsey Surgery (73% overall experience good)
- West Common Lane Teaching Practice (74% overall experience good)
How do patients rate Ashby Turn Primary Care Partners?
In the 2026 GP Patient Survey, 76% of patients described their overall experience of Ashby Turn Primary Care Partners as good, against 77% across England. 54% found it easy to get through by phone.
How many patients are registered at Ashby Turn Primary Care Partners?
12,298 patients were registered in September 2026, down 0.8% on a year earlier.
What is Ashby Turn Primary Care Partners's CQC rating?
Good overall, published in May 2016.
How many GPs does Ashby Turn Primary Care Partners have?
5.5 full-time-equivalent qualified GPs (7 qualified GPs by headcount), which is 2,255 patients per GP against 2,171 across England.
Are appointments at Ashby Turn Primary Care Partners face to face?
81% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Ashby Turn Primary Care Partners's phone number?
01724 842051.