The Oswald Road Medical Centre, Scunthorpe: patient reviews and CQC rating
The Oswald Road Medical Centre is a GP practice in Scunthorpe with 4,840 registered patients (September 2026). In the 2026 GP Patient Survey, 80% of its patients described their overall experience as good, against 77% across England (Humber and North Yorkshire: 79%). The Care Quality Commission rates it Good overall, in a report published in October 2022. It has 1.1 full-time-equivalent qualified GPs, or 4,537 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about The Oswald Road Medical Centre
Its best result against England is the share who found it easy to get through to the practice by phone: 80%, above the England figure of 57%. Its weakest is the share who said the healthcare professional was good at listening to them: 86%, against 87% across England. Of the 11 results in the table, 3 are above England and 0 below by more than the survey's margin of error, and 8 within it.
On overall experience it is 3rd of the 9 practices in Scunthorpe with 50 or more responses. 80% found it easy to get through by phone (England: 57%). The overall experience result is 11 points higher than in 2025 (69%). 102 patients answered the survey (response rate 20%).
| Survey question | The Oswald Road Medical Centre | Humber and North Yorkshire | England |
|---|---|---|---|
| Overall experience good | 80% | 79% | 77% |
| Easy to contact by phone | 80% | 59% | 57% |
| Easy to contact via the website | 57% | 62% | 58% |
| Easy to contact via the NHS App | 69% | 59% | 54% |
| Reception team helpful | 90% | 86% | 85% |
| Last contact good | 74% | 76% | 73% |
| Wait for appointment about right | 85% | 71% | 69% |
| Listened to well | 86% | 88% | 87% |
| Treated with care and concern | 88% | 87% | 86% |
| Confidence and trust in the clinician | 100% | 94% | 93% |
| Needs met | 95% | 91% | 90% |
In the Friends and Family Test for July 2026, 95% of 155 responses rated the practice good or very good (England: 92%).
CQC's overall rating for The Oswald Road Medical Centre is Good, published in October 2022. All 5 key questions are rated Good. It held the same rating in the report before (June 2015).
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
4,840 patients were registered at The Oswald Road Medical Centre in September 2026, up 2.4% on a year earlier (England: down 1.1%).
17% of its patients are aged 65 or over, against 19% across England. With 1.1 full-time-equivalent qualified GPs, there are 4,537 patients per GP, more than the England figure of 2,171 and Humber and North Yorkshire's 2,125. The practice also has 2.1 nurses and 1.1 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 1.1 | 1.1 |
| August 2024 | 1.1 | 1.1 |
| August 2025 | 1.1 | 2.1 |
| August 2026 | 1.1 | 2.1 |
From June 2026 to August 2026 the practice recorded 3,314 appointments a month, or 685 per 1,000 registered patients (England: 510). 64% were face to face (England: 63%). 44% took place on the day they were booked and 10% more than 28 days after booking (England: 45% and 5%).
26% were with a GP rather than another member of the practice team. 5% of booked patients did not attend.
| Measure | The Oswald Road Medical Centre | Humber and North Yorkshire | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 685 | 559 | 510 |
| Face to face | 64% | 64% | 63% |
| Same day as booked | 44% | 43% | 45% |
| More than 28 days after booking | 10% | 6% | 5% |
| Did not attend | 5% | 3% | 4% |
Compared with England, the practice has a higher share of patients on its registers for palliative or supportive care needs (1.5% against 0.6%), COPD (3.4% against 1.9%) and chronic kidney disease (8.1% against 4.6%). The practice's patients live in areas with an average deprivation score of 31.5 (England: 21.8; higher is more deprived). Life expectancy for its patients' neighbourhoods is 81.3 years for women and 76.0 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| Depression | 18+ yrs | 18.2% | 14.3% |
| High blood pressure | All ages | 17.8% | 15.2% |
| Diabetes | 17+ yrs | 11.1% | 7.9% |
| Chronic kidney disease | 18+ yrs | 8.1% | 4.6% |
| Asthma | 6+ yrs | 7.2% | 6.6% |
| Cancer | All ages | 3.6% | 3.8% |
| Coronary heart disease | All ages | 3.4% | 3.0% |
| COPD | All ages | 3.4% | 1.9% |
| Atrial fibrillation | All ages | 2.1% | 2.2% |
| Stroke and TIA | All ages | 2.0% | 1.9% |
| Heart failure | All ages | 1.6% | 1.1% |
| Palliative care | All ages | 1.5% | 0.6% |
| Osteoporosis | 50+ yrs | 1.1% | 1.2% |
| Dementia | All ages | 1.0% | 0.8% |
| Epilepsy | 18+ yrs | 1.0% | 0.8% |
| Rheumatoid arthritis | 16+ yrs | 0.8% | 0.8% |
| Serious mental illness | All ages | 0.8% | 1.0% |
| Learning disability | All ages | 0.7% | 0.6% |
| Peripheral arterial disease | All ages | 0.6% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 69.4% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 77.3% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 57.9% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 69.5% | 74.9% |
The Oswald Road Medical Centre, 78-80 Oswald Road, Scunthorpe, DN15 7PG. Phone: 01724 843168.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Cherry Tree Medical Practice | 0.5 km | 64% |
| Church Lane Medical Centre | 0.6 km | 84% |
| Ancora Medical Practice | 1.9 km | 70% |
| Cedar Medical Practice | 1.9 km | 92% |
| West Common Lane Teaching Practice | 2.4 km | 74% |
- Cherry Tree Medical Practice (64% overall experience good)
- Church Lane Medical Centre (84% overall experience good)
- South Axholme Practice (87% overall experience good)
How do patients rate The Oswald Road Medical Centre?
In the 2026 GP Patient Survey, 80% of patients described their overall experience of The Oswald Road Medical Centre as good, against 77% across England. 80% found it easy to get through by phone.
How many patients are registered at The Oswald Road Medical Centre?
4,840 patients were registered in September 2026, up 2.4% on a year earlier.
What is The Oswald Road Medical Centre's CQC rating?
Good overall, published in October 2022.
How many GPs does The Oswald Road Medical Centre have?
1.1 full-time-equivalent qualified GPs (1 qualified GP by headcount), which is 4,537 patients per GP against 2,171 across England.
Are appointments at The Oswald Road Medical Centre face to face?
64% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is The Oswald Road Medical Centre's phone number?
01724 843168.