DeMontfort Medical Centre, Evesham: patient reviews and CQC rating
DeMontfort Medical Centre is a GP practice in Evesham with 8,366 registered patients (September 2026). In the 2026 GP Patient Survey, 80% of its patients described their overall experience as good, against 77% across England (Herefordshire and Worcestershire: 80%). The Care Quality Commission rates it Good overall, in a report published in February 2019. It has 3.1 full-time-equivalent qualified GPs, or 2,716 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about DeMontfort Medical Centre
Its best result against England is the share who said the wait for their last appointment was about right: 89%, above the England figure of 69%. Its weakest is the share who said the healthcare professional was good at listening to them: 81%, against 87% across England. Of the 11 results in the table, 4 are above England and 0 below by more than the survey's margin of error, and 7 within it.
On overall experience it is 4th of the 4 practices in Evesham with 50 or more responses. 74% found it easy to get through by phone (England: 57%). The overall experience result is 8 points lower than in 2025 (88%). 113 patients answered the survey (response rate 26%).
| Survey question | DeMontfort Medical Centre | Herefordshire and Worcestershire | England |
|---|---|---|---|
| Overall experience good | 80% | 80% | 77% |
| Easy to contact by phone | 74% | 66% | 57% |
| Easy to contact via the website | 69% | 65% | 58% |
| Easy to contact via the NHS App | 61% | 64% | 54% |
| Reception team helpful | 95% | 89% | 85% |
| Last contact good | 88% | 78% | 73% |
| Wait for appointment about right | 89% | 75% | 69% |
| Listened to well | 81% | 89% | 87% |
| Treated with care and concern | 86% | 88% | 86% |
| Confidence and trust in the clinician | 94% | 94% | 93% |
| Needs met | 91% | 92% | 90% |
In the Friends and Family Test for July 2026, 94% of 72 responses rated the practice good or very good (England: 92%).
CQC's overall rating for DeMontfort Medical Centre is Good, published in February 2019. All 5 key questions are rated Good. It held the same rating in the report before (April 2016).
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
8,366 patients were registered at DeMontfort Medical Centre in September 2026, down 1.7% on a year earlier (England: down 1.1%).
17% of its patients are aged 65 or over, against 19% across England. With 3.1 full-time-equivalent qualified GPs, there are 2,716 patients per GP, more than the England figure of 2,171 and Herefordshire and Worcestershire's 1,893. The practice also has 1.8 nurses and 1.6 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 3.9 | 6.0 |
| August 2024 | 3.6 | 5.7 |
| August 2025 | 2.7 | 4.7 |
| August 2026 | 3.1 | 5.2 |
From June 2026 to August 2026 the practice recorded 4,151 appointments a month, or 496 per 1,000 registered patients (England: 510). 68% were face to face (England: 63%). 53% took place on the day they were booked and 1% more than 28 days after booking (England: 45% and 5%).
59% were with a GP rather than another member of the practice team. 3% of booked patients did not attend.
| Measure | DeMontfort Medical Centre | Herefordshire and Worcestershire | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 496 | 561 | 510 |
| Face to face | 68% | 62% | 63% |
| Same day as booked | 53% | 45% | 45% |
| More than 28 days after booking | 1% | 6% | 5% |
| Did not attend | 3% | 4% | 4% |
Compared with England, the practice has a higher share of patients on its registers for a learning disability (0.9% against 0.6%). It has a lower share for heart failure (0.7% against 1.1%), coronary heart disease (2.2% against 3.0%) and chronic kidney disease (3.5% against 4.6%). The practice's patients live in areas with an average deprivation score of 16.9 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 83.5 years for women and 79.0 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| High blood pressure | All ages | 14.0% | 15.2% |
| Depression | 18+ yrs | 11.4% | 14.3% |
| Asthma | 6+ yrs | 6.6% | 6.6% |
| Diabetes | 17+ yrs | 6.5% | 7.9% |
| Chronic kidney disease | 18+ yrs | 3.5% | 4.6% |
| Cancer | All ages | 3.4% | 3.8% |
| Coronary heart disease | All ages | 2.2% | 3.0% |
| Atrial fibrillation | All ages | 2.0% | 2.2% |
| COPD | All ages | 1.8% | 1.9% |
| Stroke and TIA | All ages | 1.7% | 1.9% |
| Learning disability | All ages | 0.9% | 0.6% |
| Heart failure | All ages | 0.7% | 1.1% |
| Serious mental illness | All ages | 0.7% | 1.0% |
| Epilepsy | 18+ yrs | 0.7% | 0.8% |
| Dementia | All ages | 0.7% | 0.8% |
| Rheumatoid arthritis | 16+ yrs | 0.7% | 0.8% |
| Osteoporosis | 50+ yrs | 0.6% | 1.2% |
| Peripheral arterial disease | All ages | 0.4% | 0.6% |
| Palliative care | All ages | 0.4% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 73.7% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 79.2% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 71.0% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 75.3% | 74.9% |
DeMontfort Medical Centre, Burford Road, Evesham, WR11 3HD. Phone: 01386 443333. Website: www.demontfortmedicalcentre.co.uk.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Merstow Green Medical Practice | 0.8 km | 88% |
| Abbey Medical Practice | 0.8 km | 80% |
| Dr Nederlof and Partners | 0.9 km | 84% |
| New Barn Close Surgery | 7.4 km | 90% |
| Abbottswood Medical Centre | 9.5 km | 89% |
- Abbey Medical Practice (80% overall experience good)
- Bredon Hill Surgery (85% overall experience good)
- Dr Nederlof and Partners (84% overall experience good)
- Grey Gable Surgery (89% overall experience good)
- Merstow Green Medical Practice (88% overall experience good)
- New Barn Close Surgery (90% overall experience good)
How do patients rate DeMontfort Medical Centre?
In the 2026 GP Patient Survey, 80% of patients described their overall experience of DeMontfort Medical Centre as good, against 77% across England. 74% found it easy to get through by phone.
How many patients are registered at DeMontfort Medical Centre?
8,366 patients were registered in September 2026, down 1.7% on a year earlier.
What is DeMontfort Medical Centre's CQC rating?
Good overall, published in February 2019.
How many GPs does DeMontfort Medical Centre have?
3.1 full-time-equivalent qualified GPs (5 qualified GPs by headcount), which is 2,716 patients per GP against 2,171 across England.
Are appointments at DeMontfort Medical Centre face to face?
68% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is DeMontfort Medical Centre's phone number?
01386 443333.