Abbottswood Medical Centre, Pershore: patient reviews and CQC rating
Abbottswood Medical Centre is a GP practice in Pershore with 12,079 registered patients (September 2026). In the 2026 GP Patient Survey, 89% of its patients described their overall experience as good, above the England figure of 77% (Herefordshire and Worcestershire: 80%). The Care Quality Commission rates it Good overall, in a report published in March 2016. It has 6.3 full-time-equivalent qualified GPs, or 1,921 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Abbottswood Medical Centre
Its best result against England is the share who found it easy to contact the practice using the NHS App: 76%, above the England figure of 54%. Its result closest to England is the share who had confidence and trust in the healthcare professional they saw: 97%, against 93% across England. Of the 11 results in the table, 7 are above England and 0 below by more than the survey's margin of error, and 4 within it.
71% found it easy to get through by phone (England: 57%). The overall experience result is 2 points lower than in 2025 (91%). 119 patients answered the survey (response rate 42%).
| Survey question | Abbottswood Medical Centre | Herefordshire and Worcestershire | England |
|---|---|---|---|
| Overall experience good | 89% | 80% | 77% |
| Easy to contact by phone | 71% | 66% | 57% |
| Easy to contact via the website | 75% | 65% | 58% |
| Easy to contact via the NHS App | 76% | 64% | 54% |
| Reception team helpful | 95% | 89% | 85% |
| Last contact good | 86% | 78% | 73% |
| Wait for appointment about right | 82% | 75% | 69% |
| Listened to well | 93% | 89% | 87% |
| Treated with care and concern | 92% | 88% | 86% |
| Confidence and trust in the clinician | 97% | 94% | 93% |
| Needs met | 96% | 92% | 90% |
In the Friends and Family Test for July 2026, 97% of 559 responses rated the practice good or very good (England: 92%).
CQC's overall rating for Abbottswood Medical Centre is Good, published in March 2016. All 5 key questions are rated Good.
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
12,079 patients were registered at Abbottswood Medical Centre in September 2026, almost the same as a year earlier.
33% of its patients are aged 65 or over, against 19% across England. With 6.3 full-time-equivalent qualified GPs, there are 1,921 patients per GP, fewer than the England figure of 2,171 and Herefordshire and Worcestershire's 1,893. The practice also has 4.1 nurses and 11.9 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 6.1 | 8.5 |
| August 2024 | 6.1 | 9.4 |
| August 2025 | 5.6 | 10.6 |
| August 2026 | 6.3 | 11.1 |
From June 2026 to August 2026 the practice recorded 7,759 appointments a month, or 642 per 1,000 registered patients (England: 510). 63% were face to face (England: 63%). 34% took place on the day they were booked and 6% more than 28 days after booking (England: 45% and 5%).
40% were with a GP rather than another member of the practice team. 3% of booked patients did not attend.
| Measure | Abbottswood Medical Centre | Herefordshire and Worcestershire | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 642 | 561 | 510 |
| Face to face | 63% | 62% | 63% |
| Same day as booked | 34% | 45% | 45% |
| More than 28 days after booking | 6% | 6% | 5% |
| Did not attend | 3% | 4% | 4% |
Compared with England, the practice has a higher share of patients on its registers for atrial fibrillation (4.0% against 2.2%), cancer (6.7% against 3.8%) and dementia (1.2% against 0.8%). It has a lower share for serious mental illness (0.6% against 1.0%) and a learning disability (0.3% against 0.6%). The practice's patients live in areas with an average deprivation score of 16.7 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 83.9 years for women and 80.1 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| High blood pressure | All ages | 21.3% | 15.2% |
| Depression | 18+ yrs | 14.6% | 14.3% |
| Asthma | 6+ yrs | 8.0% | 6.6% |
| Diabetes | 17+ yrs | 7.5% | 7.9% |
| Cancer | All ages | 6.7% | 3.8% |
| Chronic kidney disease | 18+ yrs | 6.2% | 4.6% |
| Atrial fibrillation | All ages | 4.0% | 2.2% |
| Coronary heart disease | All ages | 3.9% | 3.0% |
| Stroke and TIA | All ages | 2.9% | 1.9% |
| COPD | All ages | 2.1% | 1.9% |
| Osteoporosis | 50+ yrs | 1.2% | 1.2% |
| Dementia | All ages | 1.2% | 0.8% |
| Heart failure | All ages | 1.1% | 1.1% |
| Rheumatoid arthritis | 16+ yrs | 1.0% | 0.8% |
| Epilepsy | 18+ yrs | 0.9% | 0.8% |
| Palliative care | All ages | 0.7% | 0.6% |
| Serious mental illness | All ages | 0.6% | 1.0% |
| Peripheral arterial disease | All ages | 0.6% | 0.6% |
| Learning disability | All ages | 0.3% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 80.7% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 77.1% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 75.6% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 77.3% | 74.9% |
Abbottswood Medical Centre, Defford Road, Pershore, WR10 1HZ. Phone: 01386 552424. Website: www.abbottswoodmedicalcentre.co.uk.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Pershore Medical Practice | 0.8 km | 86% |
| Bredon Hill Surgery | 8.7 km | 85% |
| Merstow Green Medical Practice | 8.7 km | 88% |
| Abbey Medical Practice | 8.7 km | 80% |
| Dr Nederlof and Partners | 9.1 km | 84% |
- Pershore Medical Practice (86% overall experience good)
- Upton Surgery (83% overall experience good)
How do patients rate Abbottswood Medical Centre?
In the 2026 GP Patient Survey, 89% of patients described their overall experience of Abbottswood Medical Centre as good, above the England figure of 77%. 71% found it easy to get through by phone.
How many patients are registered at Abbottswood Medical Centre?
12,079 patients were registered in September 2026, up 0.2% on a year earlier.
What is Abbottswood Medical Centre's CQC rating?
Good overall, published in March 2016.
How many GPs does Abbottswood Medical Centre have?
6.3 full-time-equivalent qualified GPs (9 qualified GPs by headcount), which is 1,921 patients per GP against 2,171 across England.
Are appointments at Abbottswood Medical Centre face to face?
63% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Abbottswood Medical Centre's phone number?
01386 552424.