Abbey Medical Practice, Evesham: patient reviews and CQC rating
Abbey Medical Practice is a GP practice in Evesham with 9,380 registered patients (September 2026). In the 2026 GP Patient Survey, 80% of its patients described their overall experience as good, against 77% across England (Herefordshire and Worcestershire: 80%). The Care Quality Commission rates it Good overall, in a report published in May 2016. It has 5.2 full-time-equivalent qualified GPs, or 1,797 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Abbey Medical Practice
Its best result against England is the share who found it easy to contact the practice using the NHS App: 71%, above the England figure of 54%. Its weakest is the share who found it easy to contact the practice through its website: 52%, against 58% across England. Of the 11 results in the table, 2 are above England and 0 below by more than the survey's margin of error, and 9 within it.
On overall experience it is 3rd of the 4 practices in Evesham with 50 or more responses. 66% found it easy to get through by phone (England: 57%). The overall experience result is 4 points lower than in 2025 (84%). 116 patients answered the survey (response rate 36%).
| Survey question | Abbey Medical Practice | Herefordshire and Worcestershire | England |
|---|---|---|---|
| Overall experience good | 80% | 80% | 77% |
| Easy to contact by phone | 66% | 66% | 57% |
| Easy to contact via the website | 52% | 65% | 58% |
| Easy to contact via the NHS App | 71% | 64% | 54% |
| Reception team helpful | 86% | 89% | 85% |
| Last contact good | 81% | 78% | 73% |
| Wait for appointment about right | 67% | 75% | 69% |
| Listened to well | 87% | 89% | 87% |
| Treated with care and concern | 86% | 88% | 86% |
| Confidence and trust in the clinician | 89% | 94% | 93% |
| Needs met | 96% | 92% | 90% |
In the Friends and Family Test for July 2026, 91% of 192 responses rated the practice good or very good (England: 92%).
CQC's overall rating for Abbey Medical Practice is Good, published in May 2016. All 5 key questions are rated Good.
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
9,380 patients were registered at Abbey Medical Practice in September 2026, down 2.7% on a year earlier (England: down 1.1%).
22% of its patients are aged 65 or over, against 19% across England. With 5.2 full-time-equivalent qualified GPs, there are 1,797 patients per GP, fewer than the England figure of 2,171 and Herefordshire and Worcestershire's 1,893. The practice also has 4.7 nurses and 8.6 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 3.8 | 3.8 |
| August 2024 | 5.0 | 5.0 |
| August 2025 | 5.2 | 5.2 |
| August 2026 | 5.2 | 5.2 |
From June 2026 to August 2026 the practice recorded 5,834 appointments a month, or 622 per 1,000 registered patients (England: 510). 59% were face to face (England: 63%). 40% took place on the day they were booked and 8% more than 28 days after booking (England: 45% and 5%).
46% were with a GP rather than another member of the practice team. 5% of booked patients did not attend.
| Measure | Abbey Medical Practice | Herefordshire and Worcestershire | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 622 | 561 | 510 |
| Face to face | 59% | 62% | 63% |
| Same day as booked | 40% | 45% | 45% |
| More than 28 days after booking | 8% | 6% | 5% |
| Did not attend | 5% | 4% | 4% |
Compared with England, the practice has a higher share of patients on its registers for chronic kidney disease (7.5% against 4.6%) and dementia (1.1% against 0.8%). It has a lower share for palliative or supportive care needs (0.2% against 0.6%), serious mental illness (0.6% against 1.0%) and heart failure (0.8% against 1.1%). The practice's patients live in areas with an average deprivation score of 18.0 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 83.6 years for women and 79.1 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| High blood pressure | All ages | 17.2% | 15.2% |
| Depression | 18+ yrs | 13.1% | 14.3% |
| Diabetes | 17+ yrs | 8.5% | 7.9% |
| Chronic kidney disease | 18+ yrs | 7.5% | 4.6% |
| Asthma | 6+ yrs | 7.5% | 6.6% |
| Cancer | All ages | 4.0% | 3.8% |
| Coronary heart disease | All ages | 2.7% | 3.0% |
| Atrial fibrillation | All ages | 2.4% | 2.2% |
| COPD | All ages | 2.0% | 1.9% |
| Stroke and TIA | All ages | 1.9% | 1.9% |
| Dementia | All ages | 1.1% | 0.8% |
| Epilepsy | 18+ yrs | 0.8% | 0.8% |
| Rheumatoid arthritis | 16+ yrs | 0.8% | 0.8% |
| Heart failure | All ages | 0.8% | 1.1% |
| Osteoporosis | 50+ yrs | 0.7% | 1.2% |
| Serious mental illness | All ages | 0.6% | 1.0% |
| Learning disability | All ages | 0.5% | 0.6% |
| Peripheral arterial disease | All ages | 0.4% | 0.6% |
| Palliative care | All ages | 0.2% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 79.4% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 85.0% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 79.7% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 79.9% | 74.9% |
Abbey Medical Practice, Evesham Medical Centre, Abbey Lane, Evesham, WR11 4BS. Phone: 01386 761111. Website: www.abbeymedical.com.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Merstow Green Medical Practice | 0.0 km | 88% |
| Dr Nederlof and Partners | 0.5 km | 84% |
| DeMontfort Medical Centre | 0.8 km | 80% |
| New Barn Close Surgery | 7.9 km | 90% |
| Abbottswood Medical Centre | 8.7 km | 89% |
- Bredon Hill Surgery (85% overall experience good)
- DeMontfort Medical Centre (80% overall experience good)
- Dr Nederlof and Partners (84% overall experience good)
- Grey Gable Surgery (89% overall experience good)
- Merstow Green Medical Practice (88% overall experience good)
- New Barn Close Surgery (90% overall experience good)
How do patients rate Abbey Medical Practice?
In the 2026 GP Patient Survey, 80% of patients described their overall experience of Abbey Medical Practice as good, against 77% across England. 66% found it easy to get through by phone.
How many patients are registered at Abbey Medical Practice?
9,380 patients were registered in September 2026, down 2.7% on a year earlier.
What is Abbey Medical Practice's CQC rating?
Good overall, published in May 2016.
How many GPs does Abbey Medical Practice have?
5.2 full-time-equivalent qualified GPs (7 qualified GPs by headcount), which is 1,797 patients per GP against 2,171 across England.
Are appointments at Abbey Medical Practice face to face?
59% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Abbey Medical Practice's phone number?
01386 761111.