The Lakeside Practice, Doncaster: patient reviews and CQC rating
The Lakeside Practice is a GP practice in Doncaster with 9,069 registered patients (September 2026). In the 2026 GP Patient Survey, 72% of its patients described their overall experience as good, against 77% across England (South Yorkshire: 77%). The Care Quality Commission rates it Good overall, in a report published in November 2022. It has 4.5 full-time-equivalent qualified GPs, or 2,001 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about The Lakeside Practice
Its best result against England is the share who said their needs were met at their last appointment: 94%, against 90% across England. Its weakest is the share who found it easy to contact the practice through its website: 36%, below the England figure of 58%. Of the 11 results in the table, 0 are above England and 4 below by more than the survey's margin of error, and 7 within it.
On overall experience it is 21st of the 35 practices in Doncaster with 50 or more responses. 40% found it easy to get through by phone (England: 57%). The overall experience result is 1 point lower than in 2025 (73%). 113 patients answered the survey (response rate 29%).
| Survey question | The Lakeside Practice | South Yorkshire | England |
|---|---|---|---|
| Overall experience good | 72% | 77% | 77% |
| Easy to contact by phone | 40% | 54% | 57% |
| Easy to contact via the website | 36% | 55% | 58% |
| Easy to contact via the NHS App | 57% | 56% | 54% |
| Reception team helpful | 76% | 85% | 85% |
| Last contact good | 59% | 72% | 73% |
| Wait for appointment about right | 63% | 70% | 69% |
| Listened to well | 86% | 87% | 87% |
| Treated with care and concern | 88% | 86% | 86% |
| Confidence and trust in the clinician | 95% | 93% | 93% |
| Needs met | 94% | 91% | 90% |
In the Friends and Family Test for July 2026, 87% of 123 responses rated the practice good or very good (England: 92%).
CQC's overall rating for The Lakeside Practice is Good, published in November 2022. All 5 key questions are rated Good. It held the same rating in the report before (March 2016).
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
9,069 patients were registered at The Lakeside Practice in September 2026, down 1.1% on a year earlier (England: down 1.1%).
21% of its patients are aged 65 or over, against 19% across England. With 4.5 full-time-equivalent qualified GPs, there are 2,001 patients per GP, close to the England figure of 2,171 and South Yorkshire's 2,097. The practice also has 2.0 nurses and 1.4 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 4.7 | 9.6 |
| August 2024 | 5.4 | 10.5 |
| August 2025 | 4.9 | 11.4 |
| August 2026 | 4.5 | 10.7 |
From June 2026 to August 2026 the practice recorded 6,986 appointments a month, or 770 per 1,000 registered patients (England: 510). 60% were face to face (England: 63%). 44% took place on the day they were booked and 3% more than 28 days after booking (England: 45% and 5%).
35% were with a GP rather than another member of the practice team. 4% of booked patients did not attend.
| Measure | The Lakeside Practice | South Yorkshire | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 770 | 560 | 510 |
| Face to face | 60% | 65% | 63% |
| Same day as booked | 44% | 45% | 45% |
| More than 28 days after booking | 3% | 8% | 5% |
| Did not attend | 4% | 4% | 4% |
Compared with England, the practice has a higher share of patients on its registers for osteoporosis (2.1% against 1.2%), COPD (3.2% against 1.9%) and stroke or TIA (2.5% against 1.9%). It has a lower share for serious mental illness (0.5% against 1.0%). The practice's patients live in areas with an average deprivation score of 33.5 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 81.4 years for women and 78.4 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| High blood pressure | All ages | 19.3% | 15.2% |
| Depression | 18+ yrs | 15.3% | 14.3% |
| Diabetes | 17+ yrs | 9.5% | 7.9% |
| Asthma | 6+ yrs | 8.5% | 6.6% |
| Chronic kidney disease | 18+ yrs | 6.1% | 4.6% |
| Cancer | All ages | 4.3% | 3.8% |
| Coronary heart disease | All ages | 3.3% | 3.0% |
| COPD | All ages | 3.2% | 1.9% |
| Atrial fibrillation | All ages | 2.5% | 2.2% |
| Stroke and TIA | All ages | 2.5% | 1.9% |
| Osteoporosis | 50+ yrs | 2.1% | 1.2% |
| Heart failure | All ages | 1.3% | 1.1% |
| Rheumatoid arthritis | 16+ yrs | 0.9% | 0.8% |
| Epilepsy | 18+ yrs | 0.9% | 0.8% |
| Peripheral arterial disease | All ages | 0.8% | 0.6% |
| Dementia | All ages | 0.7% | 0.8% |
| Palliative care | All ages | 0.7% | 0.6% |
| Learning disability | All ages | 0.7% | 0.6% |
| Serious mental illness | All ages | 0.5% | 1.0% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 73.9% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 70.4% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 74.7% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 79.3% | 74.9% |
The Lakeside Practice, White Wings Centre, Askern, Doncaster, DN6 0HZ. Phone: 01302 700212. Website: www.nhs.uk/Services/GP/MapsAndDirections/DefaultView.aspx?id=44416.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Askern Medical Practice | 0.0 km | 74% |
| Great North Medical Group | 4.3 km | 75% |
| The Ransome Practice | 7.2 km | 79% |
| Bentley Surgery | 7.7 km | 87% |
| Petersgate Medical Centre | 8.0 km | 84% |
- Bentley Surgery (87% overall experience good)
- Great North Medical Group (75% overall experience good)
How do patients rate The Lakeside Practice?
In the 2026 GP Patient Survey, 72% of patients described their overall experience of The Lakeside Practice as good, against 77% across England. 40% found it easy to get through by phone.
How many patients are registered at The Lakeside Practice?
9,069 patients were registered in September 2026, down 1.1% on a year earlier.
What is The Lakeside Practice's CQC rating?
Good overall, published in November 2022.
How many GPs does The Lakeside Practice have?
4.5 full-time-equivalent qualified GPs (6 qualified GPs by headcount), which is 2,001 patients per GP against 2,171 across England.
Are appointments at The Lakeside Practice face to face?
60% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is The Lakeside Practice's phone number?
01302 700212.