The Tickhill and Colliery Medical Practice, Doncaster: patient reviews and CQC rating
The Tickhill and Colliery Medical Practice is a GP practice in Doncaster with 8,665 registered patients (September 2026). In the 2026 GP Patient Survey, 60% of its patients described their overall experience as good, below the England figure of 77% (South Yorkshire: 77%). The Care Quality Commission rates it Good overall, in a report published in July 2016. It has 4.2 full-time-equivalent qualified GPs, or 2,063 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about The Tickhill and Colliery Medical Practice
Its result closest to England is the share who said they were treated with care and concern: 80%, against 86% across England. Its weakest is the share who found it easy to contact the practice through its website: 20%, below the England figure of 58%. Of the 11 results in the table, 0 are above England and 10 below by more than the survey's margin of error, and 1 within it.
On overall experience it is 33rd of the 35 practices in Doncaster with 50 or more responses. 26% found it easy to get through by phone (England: 57%). The overall experience result is 13 points lower than in 2025 (73%). 107 patients answered the survey (response rate 32%).
| Survey question | The Tickhill and Colliery Medical Practice | South Yorkshire | England |
|---|---|---|---|
| Overall experience good | 60% | 77% | 77% |
| Easy to contact by phone | 26% | 54% | 57% |
| Easy to contact via the website | 20% | 55% | 58% |
| Easy to contact via the NHS App | 26% | 56% | 54% |
| Reception team helpful | 74% | 85% | 85% |
| Last contact good | 54% | 72% | 73% |
| Wait for appointment about right | 53% | 70% | 69% |
| Listened to well | 79% | 87% | 87% |
| Treated with care and concern | 80% | 86% | 86% |
| Confidence and trust in the clinician | 86% | 93% | 93% |
| Needs met | 80% | 91% | 90% |
In the Friends and Family Test for July 2026, 81% of 120 responses rated the practice good or very good (England: 92%).
CQC's overall rating for The Tickhill and Colliery Medical Practice is Good, published in July 2016. All 5 key questions are rated Good. Its previous overall rating was Requires Improvement (December 2015).
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
8,665 patients were registered at The Tickhill and Colliery Medical Practice in September 2026, almost the same as a year earlier.
31% of its patients are aged 65 or over, against 19% across England. With 4.2 full-time-equivalent qualified GPs, there are 2,063 patients per GP, close to the England figure of 2,171 and South Yorkshire's 2,097. The practice also has 2.9 nurses and 0.6 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 4.2 | 6.1 |
| August 2024 | 4.2 | 7.0 |
| August 2025 | 4.2 | 6.1 |
| August 2026 | 4.2 | 7.0 |
From June 2026 to August 2026 the practice recorded 4,162 appointments a month, or 480 per 1,000 registered patients (England: 510). 72% were face to face (England: 63%). 39% took place on the day they were booked and 7% more than 28 days after booking (England: 45% and 5%).
58% were with a GP rather than another member of the practice team. 4% of booked patients did not attend.
| Measure | The Tickhill and Colliery Medical Practice | South Yorkshire | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 480 | 560 | 510 |
| Face to face | 72% | 65% | 63% |
| Same day as booked | 39% | 45% | 45% |
| More than 28 days after booking | 7% | 8% | 5% |
| Did not attend | 4% | 4% | 4% |
Compared with England, the practice has a higher share of patients on its registers for osteoporosis (3.8% against 1.2%), heart failure (2.3% against 1.1%) and atrial fibrillation (4.6% against 2.2%). It has a lower share for depression (9.5% against 14.3%). The practice's patients live in areas with an average deprivation score of 17.3 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 82.4 years for women and 80.3 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| High blood pressure | All ages | 23.6% | 15.2% |
| Depression | 18+ yrs | 9.5% | 14.3% |
| Diabetes | 17+ yrs | 8.6% | 7.9% |
| Asthma | 6+ yrs | 7.3% | 6.6% |
| Cancer | All ages | 5.3% | 3.8% |
| Atrial fibrillation | All ages | 4.6% | 2.2% |
| Chronic kidney disease | 18+ yrs | 4.4% | 4.6% |
| Coronary heart disease | All ages | 3.9% | 3.0% |
| Osteoporosis | 50+ yrs | 3.8% | 1.2% |
| Stroke and TIA | All ages | 3.1% | 1.9% |
| COPD | All ages | 2.5% | 1.9% |
| Heart failure | All ages | 2.3% | 1.1% |
| Dementia | All ages | 1.5% | 0.8% |
| Epilepsy | 18+ yrs | 1.2% | 0.8% |
| Rheumatoid arthritis | 16+ yrs | 1.1% | 0.8% |
| Learning disability | All ages | 0.8% | 0.6% |
| Serious mental illness | All ages | 0.8% | 1.0% |
| Peripheral arterial disease | All ages | 0.6% | 0.6% |
| Palliative care | All ages | 0.4% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 79.5% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 80.2% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 77.6% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 75.1% | 74.9% |
The Tickhill and Colliery Medical Practice, 25 St Mary's Road, Tickhill, Doncaster, DN11 9NA. Phone: 01302 742503. Website: www.thetickhillsurgery.co.uk.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| The Rossington Practice | 5.3 km | 69% |
| West End Clinic | 5.5 km | 70% |
| Mayflower Medical Practice | 6.1 km | 81% |
| Blyth Road Medical Centre | 6.3 km | 89% |
| Braithwell Road Surgery | 6.3 km | 86% |
- Conisbrough Group Practice (90% overall experience good)
- Dr Patil and Dr Bhupathiraju (77% overall experience good)
- Drs Phillips, Harding and Eggitt (81% overall experience good)
- Mexborough Health Centre (55% overall experience good)
- The New Surgery (66% overall experience good)
- The Rossington Practice (69% overall experience good)
- West End Clinic (70% overall experience good)
How do patients rate The Tickhill and Colliery Medical Practice?
In the 2026 GP Patient Survey, 60% of patients described their overall experience of The Tickhill and Colliery Medical Practice as good, below the England figure of 77%. 26% found it easy to get through by phone.
How many patients are registered at The Tickhill and Colliery Medical Practice?
8,665 patients were registered in September 2026, up 0.0% on a year earlier.
What is The Tickhill and Colliery Medical Practice's CQC rating?
Good overall, published in July 2016.
How many GPs does The Tickhill and Colliery Medical Practice have?
4.2 full-time-equivalent qualified GPs (5 qualified GPs by headcount), which is 2,063 patients per GP against 2,171 across England.
Are appointments at The Tickhill and Colliery Medical Practice face to face?
72% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is The Tickhill and Colliery Medical Practice's phone number?
01302 742503.