Braithwell Road Surgery, Rotherham: patient reviews and CQC rating
Braithwell Road Surgery is a GP practice in Rotherham with 3,880 registered patients (September 2026). In the 2026 GP Patient Survey, 86% of its patients described their overall experience as good, above the England figure of 77% (South Yorkshire: 77%). The Care Quality Commission rates it Good overall, in a report published in August 2022. It has 1.3 full-time-equivalent qualified GPs, or 3,104 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Braithwell Road Surgery
Its best result against England is the share who found it easy to get through to the practice by phone: 84%, above the England figure of 57%. Its weakest is the share who found it easy to contact the practice through its website: 47%, against 58% across England. Of the 11 results in the table, 6 are above England and 0 below by more than the survey's margin of error, and 5 within it.
On overall experience it is 6th of the 28 practices in Rotherham with 50 or more responses. 84% found it easy to get through by phone (England: 57%). The overall experience result is 5 points lower than in 2025 (91%). 90 patients answered the survey (response rate 25%).
| Survey question | Braithwell Road Surgery | South Yorkshire | England |
|---|---|---|---|
| Overall experience good | 86% | 77% | 77% |
| Easy to contact by phone | 84% | 54% | 57% |
| Easy to contact via the website | 47% | 55% | 58% |
| Easy to contact via the NHS App | 81% | 56% | 54% |
| Reception team helpful | 96% | 85% | 85% |
| Last contact good | 92% | 72% | 73% |
| Wait for appointment about right | 85% | 70% | 69% |
| Listened to well | 92% | 87% | 87% |
| Treated with care and concern | 92% | 86% | 86% |
| Confidence and trust in the clinician | 95% | 93% | 93% |
| Needs met | 94% | 91% | 90% |
In the Friends and Family Test for July 2026, 98% of 162 responses rated the practice good or very good (England: 92%).
CQC's overall rating for Braithwell Road Surgery is Good, published in August 2022. All 5 key questions are rated Good. It held the same rating in the report before (November 2021).
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
3,880 patients were registered at Braithwell Road Surgery in September 2026, down 2.2% on a year earlier (England: down 1.1%).
22% of its patients are aged 65 or over, against 19% across England. With 1.3 full-time-equivalent qualified GPs, there are 3,104 patients per GP, more than the England figure of 2,171 and South Yorkshire's 2,097. The practice also has 1.5 nurses and 0.7 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 1.3 | 1.3 |
| August 2024 | 1.3 | 1.3 |
| August 2025 | 1.3 | 1.3 |
| August 2026 | 1.3 | 1.3 |
From June 2026 to August 2026 the practice recorded 2,814 appointments a month, or 725 per 1,000 registered patients (England: 510). 72% were face to face (England: 63%). 45% took place on the day they were booked and 4% more than 28 days after booking (England: 45% and 5%).
39% were with a GP rather than another member of the practice team. 2% of booked patients did not attend.
| Measure | Braithwell Road Surgery | South Yorkshire | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 725 | 560 | 510 |
| Face to face | 72% | 65% | 63% |
| Same day as booked | 45% | 45% | 45% |
| More than 28 days after booking | 4% | 8% | 5% |
| Did not attend | 2% | 4% | 4% |
Compared with England, the practice has a higher share of patients on its registers for epilepsy (1.5% against 0.8%), COPD (3.4% against 1.9%) and stroke or TIA (2.9% against 1.9%). The practice's patients live in areas with an average deprivation score of 34.6 (England: 21.8; higher is more deprived). Life expectancy for its patients' neighbourhoods is 79.9 years for women and 76.3 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| High blood pressure | All ages | 19.8% | 15.2% |
| Depression | 18+ yrs | 16.7% | 14.3% |
| Diabetes | 17+ yrs | 10.7% | 7.9% |
| Asthma | 6+ yrs | 8.4% | 6.6% |
| Chronic kidney disease | 18+ yrs | 5.1% | 4.6% |
| Cancer | All ages | 4.5% | 3.8% |
| Coronary heart disease | All ages | 4.3% | 3.0% |
| COPD | All ages | 3.4% | 1.9% |
| Stroke and TIA | All ages | 2.9% | 1.9% |
| Atrial fibrillation | All ages | 2.9% | 2.2% |
| Osteoporosis | 50+ yrs | 1.9% | 1.2% |
| Epilepsy | 18+ yrs | 1.5% | 0.8% |
| Heart failure | All ages | 1.3% | 1.1% |
| Rheumatoid arthritis | 16+ yrs | 1.1% | 0.8% |
| Dementia | All ages | 1.0% | 0.8% |
| Learning disability | All ages | 0.8% | 0.6% |
| Serious mental illness | All ages | 0.8% | 1.0% |
| Peripheral arterial disease | All ages | 0.7% | 0.6% |
| Palliative care | All ages | 0.3% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 74.3% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 67.7% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 74.8% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 78.9% | 74.9% |
Braithwell Road Surgery, Maltby Service Centre, Braithwell Road, Maltby, Rotherham, S66 8JE. Phone: 01709 813714.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Manor Field Surgery | 0.0 km | 79% |
| Blyth Road Medical Centre | 0.2 km | 89% |
| The Village Surgery | 4.5 km | 88% |
| Wickersley Medical Practice | 5.0 km | 79% |
| Morthen Road Group Practice | 5.1 km | 77% |
- Blyth Road Medical Centre (89% overall experience good)
- Manor Field Surgery (79% overall experience good)
- Morthen Road Group Practice (77% overall experience good)
- Wickersley Medical Practice (79% overall experience good)
How do patients rate Braithwell Road Surgery?
In the 2026 GP Patient Survey, 86% of patients described their overall experience of Braithwell Road Surgery as good, above the England figure of 77%. 84% found it easy to get through by phone.
How many patients are registered at Braithwell Road Surgery?
3,880 patients were registered in September 2026, down 2.2% on a year earlier.
What is Braithwell Road Surgery's CQC rating?
Good overall, published in August 2022.
How many GPs does Braithwell Road Surgery have?
1.3 full-time-equivalent qualified GPs (2 qualified GPs by headcount), which is 3,104 patients per GP against 2,171 across England.
Are appointments at Braithwell Road Surgery face to face?
72% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Braithwell Road Surgery's phone number?
01709 813714.