The Scott Practice, Doncaster: patient reviews and CQC rating
The Scott Practice is a GP practice in Doncaster with 16,451 registered patients (September 2026). In the 2026 GP Patient Survey, 66% of its patients described their overall experience as good, below the England figure of 77% (South Yorkshire: 77%). The Care Quality Commission rates it Outstanding overall, in a report published in June 2018.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about The Scott Practice
Its best result against England is the share who found it easy to contact the practice through its website: 65%, against 58% across England. Its weakest is the share who described their last contact with the practice as good: 58%, below the England figure of 73%. Of the 11 results in the table, 0 are above England and 4 below by more than the survey's margin of error, and 7 within it.
On overall experience it is 31st of the 35 practices in Doncaster with 50 or more responses. 50% found it easy to get through by phone (England: 57%). The overall experience result is unchanged from 2025 (66%). 125 patients answered the survey (response rate 27%).
| Survey question | The Scott Practice | South Yorkshire | England |
|---|---|---|---|
| Overall experience good | 66% | 77% | 77% |
| Easy to contact by phone | 50% | 54% | 57% |
| Easy to contact via the website | 65% | 55% | 58% |
| Easy to contact via the NHS App | 60% | 56% | 54% |
| Reception team helpful | 75% | 85% | 85% |
| Last contact good | 58% | 72% | 73% |
| Wait for appointment about right | 57% | 70% | 69% |
| Listened to well | 92% | 87% | 87% |
| Treated with care and concern | 83% | 86% | 86% |
| Confidence and trust in the clinician | 96% | 93% | 93% |
| Needs met | 90% | 91% | 90% |
In the Friends and Family Test for July 2026, 85% of 240 responses rated the practice good or very good (England: 92%).
CQC's overall rating for The Scott Practice is Outstanding, published in June 2018. 3 key questions are rated differently: Safe Good, Caring Good and Effective Good. Its previous overall rating was Good (March 2015).
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Outstanding |
| Caring | Good |
| Responsive | Outstanding |
| Effective | Good |
16,451 patients were registered at The Scott Practice in September 2026, down 2.1% on a year earlier (England: down 1.1%).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 10.6 | 16.2 |
| August 2025 | 9.8 | 16.0 |
From June 2026 to August 2026 the practice recorded 6,997 appointments a month, or 425 per 1,000 registered patients (England: 510). 63% were face to face (England: 63%). 21% took place on the day they were booked and 3% more than 28 days after booking (England: 45% and 5%).
29% were with a GP rather than another member of the practice team. 6% of booked patients did not attend.
| Measure | The Scott Practice | South Yorkshire | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 425 | 560 | 510 |
| Face to face | 63% | 65% | 63% |
| Same day as booked | 21% | 45% | 45% |
| More than 28 days after booking | 3% | 8% | 5% |
| Did not attend | 6% | 4% | 4% |
Compared with England, the practice has a higher share of patients on its registers for palliative or supportive care needs (1.0% against 0.6%), epilepsy (1.1% against 0.8%) and depression (19.6% against 14.3%). It has a lower share for osteoporosis (0.4% against 1.2%). The practice's patients live in areas with an average deprivation score of 34.9 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 80.6 years for women and 75.9 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| Depression | 18+ yrs | 19.6% | 14.3% |
| High blood pressure | All ages | 16.3% | 15.2% |
| Diabetes | 17+ yrs | 8.4% | 7.9% |
| Asthma | 6+ yrs | 6.6% | 6.6% |
| Chronic kidney disease | 18+ yrs | 6.0% | 4.6% |
| Cancer | All ages | 3.5% | 3.8% |
| Coronary heart disease | All ages | 2.5% | 3.0% |
| Atrial fibrillation | All ages | 2.5% | 2.2% |
| COPD | All ages | 2.3% | 1.9% |
| Stroke and TIA | All ages | 1.9% | 1.9% |
| Heart failure | All ages | 1.3% | 1.1% |
| Epilepsy | 18+ yrs | 1.1% | 0.8% |
| Serious mental illness | All ages | 1.1% | 1.0% |
| Palliative care | All ages | 1.0% | 0.6% |
| Rheumatoid arthritis | 16+ yrs | 0.8% | 0.8% |
| Dementia | All ages | 0.8% | 0.8% |
| Learning disability | All ages | 0.7% | 0.6% |
| Peripheral arterial disease | All ages | 0.6% | 0.6% |
| Osteoporosis | 50+ yrs | 0.4% | 1.2% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 69.1% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 71.5% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 64.6% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 70.7% | 74.9% |
The Scott Practice, Greenfield Lane, Balby, Doncaster, DN4 0TG. Phone: 01302 850546. Website: www.thescottpractice.co.uk.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| St Johns Group Practice | 0.0 km | 73% |
| Park View Surgery | 1.7 km | 81% |
| The Flying Scotsman Centre | 1.8 km | 66% |
| The Medical Centre | 2.3 km | 78% |
| Regent Square Group Practice | 2.4 km | 100% |
- Regent Square Group Practice (100% overall experience good)
- St Johns Group Practice (73% overall experience good)
- The Flying Scotsman Centre (66% overall experience good)
- The Medical Centre (78% overall experience good)
How do patients rate The Scott Practice?
In the 2026 GP Patient Survey, 66% of patients described their overall experience of The Scott Practice as good, below the England figure of 77%. 50% found it easy to get through by phone.
How many patients are registered at The Scott Practice?
16,451 patients were registered in September 2026, down 2.1% on a year earlier.
What is The Scott Practice's CQC rating?
Outstanding overall, published in June 2018.
Are appointments at The Scott Practice face to face?
63% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is The Scott Practice's phone number?
01302 850546.