The Flying Scotsman Centre, Doncaster: patient reviews and CQC rating
The Flying Scotsman Centre is a GP practice in Doncaster with 12,914 registered patients (September 2026). In the 2026 GP Patient Survey, 66% of its patients described their overall experience as good, below the England figure of 77% (South Yorkshire: 77%). The Care Quality Commission rates it Good overall, in a report published in July 2017. It has 2.2 full-time-equivalent qualified GPs, or 5,858 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about The Flying Scotsman Centre
Its best result against England is the share who found it easy to get through to the practice by phone: 63%, against 57% across England. Its weakest is the share who said the wait for their last appointment was about right: 58%, below the England figure of 69%. Of the 11 results in the table, 0 are above England and 4 below by more than the survey's margin of error, and 7 within it.
On overall experience it is 30th of the 35 practices in Doncaster with 50 or more responses. 63% found it easy to get through by phone (England: 57%). The overall experience result is unchanged from 2025 (66%). 93 patients answered the survey (response rate 14%).
| Survey question | The Flying Scotsman Centre | South Yorkshire | England |
|---|---|---|---|
| Overall experience good | 66% | 77% | 77% |
| Easy to contact by phone | 63% | 54% | 57% |
| Easy to contact via the website | 51% | 55% | 58% |
| Easy to contact via the NHS App | 51% | 56% | 54% |
| Reception team helpful | 78% | 85% | 85% |
| Last contact good | 63% | 72% | 73% |
| Wait for appointment about right | 58% | 70% | 69% |
| Listened to well | 84% | 87% | 87% |
| Treated with care and concern | 85% | 86% | 86% |
| Confidence and trust in the clinician | 90% | 93% | 93% |
| Needs met | 84% | 91% | 90% |
In the Friends and Family Test for July 2026, 88% of 137 responses rated the practice good or very good (England: 92%).
CQC's overall rating for The Flying Scotsman Centre is Good, published in July 2017. All 5 key questions are rated Good.
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
12,914 patients were registered at The Flying Scotsman Centre in September 2026, down 2.1% on a year earlier (England: down 1.1%).
4% of its patients are aged 65 or over, against 19% across England. With 2.2 full-time-equivalent qualified GPs, there are 5,858 patients per GP, more than the England figure of 2,171 and South Yorkshire's 2,097. The practice also has 1.8 nurses and 2.5 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 1.4 | 1.4 |
| August 2024 | 3.6 | 3.6 |
| August 2025 | 2.6 | 2.6 |
| August 2026 | 2.2 | 2.2 |
From June 2026 to August 2026 the practice recorded 3,084 appointments a month, or 239 per 1,000 registered patients (England: 510). 94% were face to face (England: 63%). 43% took place on the day they were booked and 1% more than 28 days after booking (England: 45% and 5%).
46% were with a GP rather than another member of the practice team. 7% of booked patients did not attend.
| Measure | The Flying Scotsman Centre | South Yorkshire | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 239 | 560 | 510 |
| Face to face | 94% | 65% | 63% |
| Same day as booked | 43% | 45% | 45% |
| More than 28 days after booking | 1% | 8% | 5% |
| Did not attend | 7% | 4% | 4% |
Compared with England, the practice has a lower share of patients for dementia (0.1% against 0.8%), osteoporosis (0.1% against 1.2%) and palliative or supportive care needs (0.1% against 0.6%). The practice's patients live in areas with an average deprivation score of 49.6 (England: 21.8; higher is more deprived). Life expectancy for its patients' neighbourhoods is 79.6 years for women and 74.6 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| Depression | 18+ yrs | 9.5% | 14.3% |
| High blood pressure | All ages | 6.8% | 15.2% |
| Diabetes | 17+ yrs | 5.0% | 7.9% |
| Asthma | 6+ yrs | 3.6% | 6.6% |
| COPD | All ages | 1.2% | 1.9% |
| Serious mental illness | All ages | 1.1% | 1.0% |
| Coronary heart disease | All ages | 1.0% | 3.0% |
| Cancer | All ages | 1.0% | 3.8% |
| Chronic kidney disease | 18+ yrs | 0.7% | 4.6% |
| Epilepsy | 18+ yrs | 0.6% | 0.8% |
| Stroke and TIA | All ages | 0.6% | 1.9% |
| Atrial fibrillation | All ages | 0.5% | 2.2% |
| Learning disability | All ages | 0.4% | 0.6% |
| Rheumatoid arthritis | 16+ yrs | 0.3% | 0.8% |
| Heart failure | All ages | 0.3% | 1.1% |
| Peripheral arterial disease | All ages | 0.2% | 0.6% |
| Osteoporosis | 50+ yrs | 0.1% | 1.2% |
| Dementia | All ages | 0.1% | 0.8% |
| Palliative care | All ages | 0.1% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 52.5% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 53.1% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 54.5% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 62.8% | 74.9% |
The Flying Scotsman Centre, St Sepulchre Gate West, Doncaster, DN1 3AP. Phone: 01494 690999.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| The Medical Centre | 0.6 km | 78% |
| Regent Square Group Practice | 0.8 km | 100% |
| The Burns Practice | 0.9 km | 95% |
| Saint Vincent Practice | 1.0 km | 69% |
| Drs Coleman, Sellars, Sharpe, Tupper and Leighton | 1.1 km | 74% |
- Regent Square Group Practice (100% overall experience good)
- St Johns Group Practice (73% overall experience good)
- The Medical Centre (78% overall experience good)
- The Scott Practice (66% overall experience good)
How do patients rate The Flying Scotsman Centre?
In the 2026 GP Patient Survey, 66% of patients described their overall experience of The Flying Scotsman Centre as good, below the England figure of 77%. 63% found it easy to get through by phone.
How many patients are registered at The Flying Scotsman Centre?
12,914 patients were registered in September 2026, down 2.1% on a year earlier.
What is The Flying Scotsman Centre's CQC rating?
Good overall, published in July 2017.
How many GPs does The Flying Scotsman Centre have?
2.2 full-time-equivalent qualified GPs (4 qualified GPs by headcount), which is 5,858 patients per GP against 2,171 across England.
Are appointments at The Flying Scotsman Centre face to face?
94% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is The Flying Scotsman Centre's phone number?
01494 690999.