Doncaster North West PCN: primary care network practices and patient survey
Doncaster North West PCN is a primary care network of 3 GP practices with 39,268 registered patients (September 2026). In the 2026 GP Patient Survey, 79% of its patients described their overall experience as good, against 77% across England. Its practices have 2,189 patients per qualified GP (England: 2,171).
Latest data: September 2026. Registered patients September 2026; GP Patient Survey 2026.
Across the 3 practices in Doncaster North West PCN with survey results, the share of patients describing their overall experience as good ranges from 72% at The Lakeside Practice to 87% at Bentley Surgery, with a median of 75% (England: 77%). 1 is above England and 0 below by more than the survey's margin of error. Bentley Surgery has the highest share finding it easy to get through by phone (79%, England 57%).
| Practice | Registered patients | Overall experience good | Easy to contact by phone | CQC rating | Patients per GP |
|---|---|---|---|---|---|
| Bentley Surgery | 13,706 | 87% | 79% | Outstanding | 1,842 |
| Great North Medical Group | 16,493 | 75% | 30% | Good | 2,766 |
| The Lakeside Practice | 9,069 | 72% | 40% | Good | 2,001 |
Results for the network as a whole, from 326 responses, against South Yorkshire and England.
| Survey question | Doncaster North West PCN | South Yorkshire | England |
|---|---|---|---|
| Overall experience good | 79% | 77% | 77% |
| Easy to contact by phone | 49% | 54% | 57% |
| Easy to contact via the website | 51% | 55% | 58% |
| Easy to contact via the NHS App | 60% | 56% | 54% |
| Reception team helpful | 84% | 85% | 85% |
| Last contact good | 72% | 72% | 73% |
| Wait for appointment about right | 74% | 70% | 69% |
| Listened to well | 88% | 87% | 87% |
| Treated with care and concern | 87% | 86% | 86% |
| Confidence and trust in the clinician | 95% | 93% | 93% |
| Needs met | 94% | 91% | 90% |
There are 2,189 registered patients per full-time-equivalent qualified GP in Doncaster North West PCN, close to England's 2,171 and South Yorkshire's 2,097. Practices recorded 726 appointments a month per 1,000 patients (England: 510), 50% of them face to face. 42% of appointments took place on the day they were booked (England: 45%).
20% of registered patients are aged 65 or over (England: 19%). Lists shrank by 1.9% over the year (England: shrank 1.1%).
| Measure | Doncaster North West PCN | South Yorkshire | England |
|---|---|---|---|
| Patients per qualified GP | 2,189 | 2,097 | 2,171 |
| Appointments per 1,000 patients a month | 726 | 560 | 510 |
| Face-to-face appointments | 50% | 65% | 63% |
| Same day as booked | 42% | 45% | 45% |
| Did not attend | 3% | 4% | 4% |
| Patients aged 65 or over | 20% | 19% | 19% |
Relative to England, the register furthest above England's rate at practices in Doncaster North West PCN is copd (3.4% against 1.9%), and the furthest below is serious mental illness (0.8% against 1.0%).
| Condition register | Age group | Doncaster North West PCN (2024/25) | England | Patients on register |
|---|---|---|---|---|
| High blood pressure | All ages | 17.8% | 15.2% | 7,114 |
| Depression | 18+ yrs | 14.8% | 14.3% | 4,642 |
| Diabetes | 17+ yrs | 9.5% | 7.9% | 3,041 |
| Asthma | 6+ yrs | 7.7% | 6.6% | 2,884 |
| Chronic kidney disease | 18+ yrs | 6.2% | 4.6% | 1,946 |
| Cancer | All ages | 4.1% | 3.8% | 1,645 |
| COPD | All ages | 3.4% | 1.9% | 1,358 |
| Coronary heart disease | All ages | 3.1% | 3.0% | 1,254 |
| Atrial fibrillation | All ages | 2.6% | 2.2% | 1,043 |
| Stroke and TIA | All ages | 2.3% | 1.9% | 926 |
| Osteoporosis | 50+ yrs | 1.6% | 1.2% | 244 |
| Heart failure | All ages | 1.3% | 1.1% | 521 |
| Epilepsy | 18+ yrs | 1.1% | 0.8% | 334 |
| Rheumatoid arthritis | 16+ yrs | 1.0% | 0.8% | 312 |
| Dementia | All ages | 0.9% | 0.8% | 351 |
| Peripheral arterial disease | All ages | 0.8% | 0.6% | 335 |
| Serious mental illness | All ages | 0.8% | 1.0% | 304 |
| Learning disability | All ages | 0.7% | 0.6% | 274 |
| Palliative care | All ages | 0.6% | 0.6% | 244 |
- 4 Doncaster PCN (4 practices)
- Doncaster Central PCN (5 practices)
- Doncaster East PCN (8 practices)
- Doncaster North PCN (8 practices)
- Doncaster South PCN (8 practices)
Which practices are in Doncaster North West PCN?
Bentley Surgery, Great North Medical Group and The Lakeside Practice.
How do patients rate Doncaster North West PCN?
79% described their overall experience as good in the 2026 GP Patient Survey, against 77% across England.
How many patients does Doncaster North West PCN cover?
39,268 registered patients across 3 practices in September 2026.
How many patients per GP does Doncaster North West PCN have?
2,189 per full-time-equivalent qualified GP, against 2,171 across England.