Thornhill Lees Medical Centre, Dewsbury: patient reviews and CQC rating
Thornhill Lees Medical Centre is a GP practice in Dewsbury with 4,469 registered patients (September 2026). In the 2026 GP Patient Survey, 74% of its patients described their overall experience as good, against 77% across England (West Yorkshire: 76%). The Care Quality Commission rates it Good overall, in a report published in October 2016. It has 1.7 full-time-equivalent qualified GPs, or 2,681 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Thornhill Lees Medical Centre
Its best result against England is the share who found it easy to get through to the practice by phone: 58%, against 57% across England. Its weakest is the share who found it easy to contact the practice through its website: 22%, below the England figure of 58%. Of the 11 results in the table, 0 are above England and 4 below by more than the survey's margin of error, and 7 within it.
On overall experience it is 6th of the 11 practices in Dewsbury with 50 or more responses. 58% found it easy to get through by phone (England: 57%). The overall experience result is 8 points higher than in 2025 (66%). 88 patients answered the survey (response rate 14%).
| Survey question | Thornhill Lees Medical Centre | West Yorkshire | England |
|---|---|---|---|
| Overall experience good | 74% | 76% | 77% |
| Easy to contact by phone | 58% | 53% | 57% |
| Easy to contact via the website | 22% | 54% | 58% |
| Easy to contact via the NHS App | 31% | 52% | 54% |
| Reception team helpful | 85% | 84% | 85% |
| Last contact good | 73% | 70% | 73% |
| Wait for appointment about right | 67% | 70% | 69% |
| Listened to well | 79% | 87% | 87% |
| Treated with care and concern | 76% | 85% | 86% |
| Confidence and trust in the clinician | 88% | 92% | 93% |
| Needs met | 87% | 90% | 90% |
CQC's overall rating for Thornhill Lees Medical Centre is Good, published in October 2016. All 5 key questions are rated Good.
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
4,469 patients were registered at Thornhill Lees Medical Centre in September 2026, down 3.2% on a year earlier (England: down 1.1%).
15% of its patients are aged 65 or over, against 19% across England. With 1.7 full-time-equivalent qualified GPs, there are 2,681 patients per GP, more than the England figure of 2,171 and West Yorkshire's 2,162. The practice also has 0.1 nurses and 1.4 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 1.7 | 1.7 |
| August 2024 | 1.7 | 1.7 |
| August 2025 | 1.7 | 1.7 |
| August 2026 | 1.7 | 1.7 |
From June 2026 to August 2026 the practice recorded 2,529 appointments a month, or 566 per 1,000 registered patients (England: 510). 96% were face to face (England: 63%). 62% took place on the day they were booked and 1% more than 28 days after booking (England: 45% and 5%).
67% were with a GP rather than another member of the practice team. 2% of booked patients did not attend.
| Measure | Thornhill Lees Medical Centre | West Yorkshire | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 566 | 579 | 510 |
| Face to face | 96% | 66% | 63% |
| Same day as booked | 62% | 45% | 45% |
| More than 28 days after booking | 1% | 7% | 5% |
| Did not attend | 2% | 4% | 4% |
Compared with England, the practice has a higher share of patients on its registers for a learning disability (1.3% against 0.6%) and diabetes (13.6% against 7.9%). It has a lower share for dementia (0.3% against 0.8%), atrial fibrillation (1.4% against 2.2%) and cancer (2.8% against 3.8%). The practice's patients live in areas with an average deprivation score of 38.5 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 79.5 years for women and 76.1 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| High blood pressure | All ages | 15.8% | 15.2% |
| Depression | 18+ yrs | 15.5% | 14.3% |
| Diabetes | 17+ yrs | 13.6% | 7.9% |
| Asthma | 6+ yrs | 6.8% | 6.6% |
| Chronic kidney disease | 18+ yrs | 4.2% | 4.6% |
| Coronary heart disease | All ages | 3.6% | 3.0% |
| Cancer | All ages | 2.8% | 3.8% |
| COPD | All ages | 2.0% | 1.9% |
| Stroke and TIA | All ages | 1.9% | 1.9% |
| Atrial fibrillation | All ages | 1.4% | 2.2% |
| Learning disability | All ages | 1.3% | 0.6% |
| Serious mental illness | All ages | 1.2% | 1.0% |
| Rheumatoid arthritis | 16+ yrs | 1.2% | 0.8% |
| Epilepsy | 18+ yrs | 0.9% | 0.8% |
| Heart failure | All ages | 0.8% | 1.1% |
| Osteoporosis | 50+ yrs | 0.6% | 1.2% |
| Peripheral arterial disease | All ages | 0.6% | 0.6% |
| Palliative care | All ages | 0.3% | 0.6% |
| Dementia | All ages | 0.3% | 0.8% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 59.2% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 51.3% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 51.4% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 64.6% | 74.9% |
Thornhill Lees Medical Centre, 140 Slaithwaite Road, Dewsbury, WF12 9DW. Phone: 01924 461369. Website: www.thornhillleessurgery.co.uk.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Sidings Healthcare Centre | 0.9 km | 67% |
| Savile Town Medical Centre | 1.0 km | 70% |
| The Paddock Surgery | 1.2 km | 90% |
| Eightlands Surgery | 1.8 km | 78% |
| Calder View Surgery | 1.8 km | 89% |
- Albion Mount Medical Practice (77% overall experience good)
- Healds Road Surgery (65% overall experience good)
- Savile Town Medical Centre (70% overall experience good)
- Sidings Healthcare Centre (67% overall experience good)
- The Paddock Surgery (90% overall experience good)
- Windsor Medical Centre (96% overall experience good)
How do patients rate Thornhill Lees Medical Centre?
In the 2026 GP Patient Survey, 74% of patients described their overall experience of Thornhill Lees Medical Centre as good, against 77% across England. 58% found it easy to get through by phone.
How many patients are registered at Thornhill Lees Medical Centre?
4,469 patients were registered in September 2026, down 3.2% on a year earlier.
What is Thornhill Lees Medical Centre's CQC rating?
Good overall, published in October 2016.
How many GPs does Thornhill Lees Medical Centre have?
1.7 full-time-equivalent qualified GPs (2 qualified GPs by headcount), which is 2,681 patients per GP against 2,171 across England.
Are appointments at Thornhill Lees Medical Centre face to face?
96% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Thornhill Lees Medical Centre's phone number?
01924 461369.