Sidings Healthcare Centre, Dewsbury: patient reviews and CQC rating
Sidings Healthcare Centre is a GP practice in Dewsbury with 7,636 registered patients (September 2026). In the 2026 GP Patient Survey, 67% of its patients described their overall experience as good, below the England figure of 77% (West Yorkshire: 76%). The Care Quality Commission rates it Good overall, in a report published in June 2017. It has 2.7 full-time-equivalent qualified GPs, or 2,780 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Sidings Healthcare Centre
Its result closest to England is the share who had confidence and trust in the healthcare professional they saw: 92%, against 93% across England. Its weakest is the share who found it easy to contact the practice through its website: 19%, below the England figure of 58%. Of the 11 results in the table, 0 are above England and 9 below by more than the survey's margin of error, and 2 within it.
On overall experience it is 10th of the 11 practices in Dewsbury with 50 or more responses. 30% found it easy to get through by phone (England: 57%). The overall experience result is 3 points higher than in 2025 (64%). 112 patients answered the survey (response rate 18%).
| Survey question | Sidings Healthcare Centre | West Yorkshire | England |
|---|---|---|---|
| Overall experience good | 67% | 76% | 77% |
| Easy to contact by phone | 30% | 53% | 57% |
| Easy to contact via the website | 19% | 54% | 58% |
| Easy to contact via the NHS App | 28% | 52% | 54% |
| Reception team helpful | 62% | 84% | 85% |
| Last contact good | 48% | 70% | 73% |
| Wait for appointment about right | 50% | 70% | 69% |
| Listened to well | 82% | 87% | 87% |
| Treated with care and concern | 73% | 85% | 86% |
| Confidence and trust in the clinician | 92% | 92% | 93% |
| Needs met | 82% | 90% | 90% |
CQC's overall rating for Sidings Healthcare Centre is Good, published in June 2017. One key question is rated differently: Well-led Outstanding.
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Outstanding |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
7,636 patients were registered at Sidings Healthcare Centre in September 2026, almost the same as a year earlier.
9% of its patients are aged 65 or over, against 19% across England. With 2.7 full-time-equivalent qualified GPs, there are 2,780 patients per GP, more than the England figure of 2,171 and West Yorkshire's 2,162. The practice also has 0.5 nurses and 2.9 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 2.7 | 2.7 |
| August 2024 | 2.7 | 2.7 |
| August 2025 | 2.7 | 2.7 |
| August 2026 | 2.7 | 2.7 |
From June 2026 to August 2026 the practice recorded 4,163 appointments a month, or 545 per 1,000 registered patients (England: 510). 72% were face to face (England: 63%). 35% took place on the day they were booked and 5% more than 28 days after booking (England: 45% and 5%).
34% were with a GP rather than another member of the practice team. 5% of booked patients did not attend.
| Measure | Sidings Healthcare Centre | West Yorkshire | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 545 | 579 | 510 |
| Face to face | 72% | 66% | 63% |
| Same day as booked | 35% | 45% | 45% |
| More than 28 days after booking | 5% | 7% | 5% |
| Did not attend | 5% | 4% | 4% |
Compared with England, the practice has a higher share of patients on its registers for a learning disability (1.2% against 0.6%), diabetes (14.7% against 7.9%) and osteoporosis (2.0% against 1.2%). It has a lower share for atrial fibrillation (0.6% against 2.2%), peripheral arterial disease (0.2% against 0.6%) and dementia (0.3% against 0.8%). The practice's patients live in areas with an average deprivation score of 37.5 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 79.4 years for women and 76.0 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| Diabetes | 17+ yrs | 14.7% | 7.9% |
| High blood pressure | All ages | 12.7% | 15.2% |
| Asthma | 6+ yrs | 9.4% | 6.6% |
| Depression | 18+ yrs | 7.3% | 14.3% |
| Chronic kidney disease | 18+ yrs | 3.7% | 4.6% |
| Coronary heart disease | All ages | 3.1% | 3.0% |
| Osteoporosis | 50+ yrs | 2.0% | 1.2% |
| Cancer | All ages | 1.6% | 3.8% |
| Stroke and TIA | All ages | 1.6% | 1.9% |
| COPD | All ages | 1.4% | 1.9% |
| Serious mental illness | All ages | 1.4% | 1.0% |
| Learning disability | All ages | 1.2% | 0.6% |
| Heart failure | All ages | 0.7% | 1.1% |
| Epilepsy | 18+ yrs | 0.7% | 0.8% |
| Atrial fibrillation | All ages | 0.6% | 2.2% |
| Rheumatoid arthritis | 16+ yrs | 0.6% | 0.8% |
| Dementia | All ages | 0.3% | 0.8% |
| Palliative care | All ages | 0.3% | 0.6% |
| Peripheral arterial disease | All ages | 0.2% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 52.9% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 51.5% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 52.3% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 75.0% | 74.9% |
Sidings Healthcare Centre, The Sidings, Dewsbury, WF12 9QU. Phone: 01924 458787. Website: www.sidingshealthcarecentre.nhs.uk/home.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Savile Town Medical Centre | 0.5 km | 70% |
| Thornhill Lees Medical Centre | 0.9 km | 74% |
| Eightlands Surgery | 0.9 km | 78% |
| Calder View Surgery | 0.9 km | 89% |
| Windsor Medical Centre | 1.6 km | 96% |
- Albion Mount Medical Practice (77% overall experience good)
- Healds Road Surgery (65% overall experience good)
- Savile Town Medical Centre (70% overall experience good)
- The Paddock Surgery (90% overall experience good)
- Thornhill Lees Medical Centre (74% overall experience good)
- Windsor Medical Centre (96% overall experience good)
How do patients rate Sidings Healthcare Centre?
In the 2026 GP Patient Survey, 67% of patients described their overall experience of Sidings Healthcare Centre as good, below the England figure of 77%. 30% found it easy to get through by phone.
How many patients are registered at Sidings Healthcare Centre?
7,636 patients were registered in September 2026, down 0.2% on a year earlier.
What is Sidings Healthcare Centre's CQC rating?
Good overall, published in June 2017.
How many GPs does Sidings Healthcare Centre have?
2.7 full-time-equivalent qualified GPs (4 qualified GPs by headcount), which is 2,780 patients per GP against 2,171 across England.
Are appointments at Sidings Healthcare Centre face to face?
72% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Sidings Healthcare Centre's phone number?
01924 458787.