Eightlands Surgery, Dewsbury: patient reviews and CQC rating
Eightlands Surgery is a GP practice in Dewsbury with 6,595 registered patients (September 2026). In the 2026 GP Patient Survey, 78% of its patients described their overall experience as good, against 77% across England (West Yorkshire: 76%). The Care Quality Commission rates it Good overall, in a report published in August 2022. It has 2.7 full-time-equivalent qualified GPs, or 2,437 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Eightlands Surgery
Its best result against England is the share who found it easy to contact the practice using the NHS App: 69%, against 54% across England. Its weakest is the share who said the healthcare professional was good at listening to them: 79%, below the England figure of 87%. Of the 11 results in the table, 1 is above England and 1 below by more than the survey's margin of error, and 9 within it.
On overall experience it is 4th of the 11 practices in Dewsbury with 50 or more responses. 66% found it easy to get through by phone (England: 57%). The overall experience result is 6 points lower than in 2025 (84%). 92 patients answered the survey (response rate 18%).
| Survey question | Eightlands Surgery | West Yorkshire | England |
|---|---|---|---|
| Overall experience good | 78% | 76% | 77% |
| Easy to contact by phone | 66% | 53% | 57% |
| Easy to contact via the website | 70% | 54% | 58% |
| Easy to contact via the NHS App | 69% | 52% | 54% |
| Reception team helpful | 82% | 84% | 85% |
| Last contact good | 75% | 70% | 73% |
| Wait for appointment about right | 84% | 70% | 69% |
| Listened to well | 79% | 87% | 87% |
| Treated with care and concern | 86% | 85% | 86% |
| Confidence and trust in the clinician | 91% | 92% | 93% |
| Needs met | 92% | 90% | 90% |
In the Friends and Family Test for July 2026, 95% of 327 responses rated the practice good or very good (England: 92%).
CQC's overall rating for Eightlands Surgery is Good, published in August 2022. All 5 key questions are rated Good. It held the same rating in the report before (November 2019).
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
6,595 patients were registered at Eightlands Surgery in September 2026, down 1.0% on a year earlier (England: down 1.1%).
16% of its patients are aged 65 or over, against 19% across England. With 2.7 full-time-equivalent qualified GPs, there are 2,437 patients per GP, more than the England figure of 2,171 and West Yorkshire's 2,162. The practice also has 1.3 nurses and 2.2 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 3.6 | 5.5 |
| August 2024 | 3.6 | 7.1 |
| August 2025 | 3.6 | 6.6 |
| August 2026 | 2.7 | 4.8 |
From June 2026 to August 2026 the practice recorded 2,874 appointments a month, or 436 per 1,000 registered patients (England: 510). 97% were face to face (England: 63%). 56% took place on the day they were booked and 4% more than 28 days after booking (England: 45% and 5%).
22% were with a GP rather than another member of the practice team. 5% of booked patients did not attend.
| Measure | Eightlands Surgery | West Yorkshire | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 436 | 579 | 510 |
| Face to face | 97% | 66% | 63% |
| Same day as booked | 56% | 45% | 45% |
| More than 28 days after booking | 4% | 7% | 5% |
| Did not attend | 5% | 4% | 4% |
Compared with England, the practice has a higher share of patients on its registers for a learning disability (1.2% against 0.6%), chronic kidney disease (7.3% against 4.6%) and COPD (2.8% against 1.9%). It has a lower share for osteoporosis (0.4% against 1.2%). The practice's patients live in areas with an average deprivation score of 39.0 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 79.6 years for women and 75.8 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| High blood pressure | All ages | 19.9% | 15.2% |
| Depression | 18+ yrs | 19.0% | 14.3% |
| Diabetes | 17+ yrs | 11.0% | 7.9% |
| Asthma | 6+ yrs | 7.8% | 6.6% |
| Chronic kidney disease | 18+ yrs | 7.3% | 4.6% |
| Cancer | All ages | 3.4% | 3.8% |
| Coronary heart disease | All ages | 3.2% | 3.0% |
| COPD | All ages | 2.8% | 1.9% |
| Atrial fibrillation | All ages | 1.8% | 2.2% |
| Stroke and TIA | All ages | 1.6% | 1.9% |
| Serious mental illness | All ages | 1.4% | 1.0% |
| Heart failure | All ages | 1.2% | 1.1% |
| Learning disability | All ages | 1.2% | 0.6% |
| Epilepsy | 18+ yrs | 0.9% | 0.8% |
| Rheumatoid arthritis | 16+ yrs | 0.9% | 0.8% |
| Peripheral arterial disease | All ages | 0.7% | 0.6% |
| Dementia | All ages | 0.5% | 0.8% |
| Osteoporosis | 50+ yrs | 0.4% | 1.2% |
| Palliative care | All ages | 0.3% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 67.3% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 59.4% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 77.0% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 80.7% | 74.9% |
Eightlands Surgery, Dewsbury Health Centre, Wellington Road, Dewsbury, WF13 1HN. Phone: 01924 767303. Website: www.eightlandssurgery.nhs.uk.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Calder View Surgery | 0.0 km | 89% |
| Albion Mount Medical Practice | 0.7 km | 77% |
| Sidings Healthcare Centre | 0.9 km | 67% |
| Windsor Medical Centre | 1.0 km | 96% |
| Savile Town Medical Centre | 1.0 km | 70% |
- Calder View Surgery (89% overall experience good)
- Dr Mahmood & Partners (70% overall experience good)
- Dr N Chandra and Partners (74% overall experience good)
- Mirfield Medical Practice Limited (79% overall experience good)
How do patients rate Eightlands Surgery?
In the 2026 GP Patient Survey, 78% of patients described their overall experience of Eightlands Surgery as good, against 77% across England. 66% found it easy to get through by phone.
How many patients are registered at Eightlands Surgery?
6,595 patients were registered in September 2026, down 1.0% on a year earlier.
What is Eightlands Surgery's CQC rating?
Good overall, published in August 2022.
How many GPs does Eightlands Surgery have?
2.7 full-time-equivalent qualified GPs (7 qualified GPs by headcount), which is 2,437 patients per GP against 2,171 across England.
Are appointments at Eightlands Surgery face to face?
97% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Eightlands Surgery's phone number?
01924 767303.