The Paddock Surgery, Dewsbury: patient reviews and CQC rating
The Paddock Surgery is a GP practice in Dewsbury with 5,834 registered patients (September 2026). In the 2026 GP Patient Survey, 90% of its patients described their overall experience as good, above the England figure of 77% (West Yorkshire: 76%). The Care Quality Commission rates it Good overall, in a report published in November 2016. It has 1.1 full-time-equivalent qualified GPs, or 5,469 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about The Paddock Surgery
Its best result against England is the share who described their overall experience of the practice as good: 90%, above the England figure of 77%. Its weakest is the share who found it easy to contact the practice through its website: 52%, against 58% across England. Of the 11 results in the table, 3 are above England and 0 below by more than the survey's margin of error, and 8 within it.
On overall experience it is 2nd of the 11 practices in Dewsbury with 50 or more responses. 66% found it easy to get through by phone (England: 57%). The overall experience result is 5 points higher than in 2025 (85%). 93 patients answered the survey (response rate 24%).
| Survey question | The Paddock Surgery | West Yorkshire | England |
|---|---|---|---|
| Overall experience good | 90% | 76% | 77% |
| Easy to contact by phone | 66% | 53% | 57% |
| Easy to contact via the website | 52% | 54% | 58% |
| Easy to contact via the NHS App | 66% | 52% | 54% |
| Reception team helpful | 95% | 84% | 85% |
| Last contact good | 80% | 70% | 73% |
| Wait for appointment about right | 77% | 70% | 69% |
| Listened to well | 90% | 87% | 87% |
| Treated with care and concern | 94% | 85% | 86% |
| Confidence and trust in the clinician | 98% | 92% | 93% |
| Needs met | 96% | 90% | 90% |
CQC's overall rating for The Paddock Surgery is Good, published in November 2016. All 5 key questions are rated Good.
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
5,834 patients were registered at The Paddock Surgery in September 2026, down 1.2% on a year earlier (England: down 1.1%).
21% of its patients are aged 65 or over, against 19% across England. With 1.1 full-time-equivalent qualified GPs, there are 5,469 patients per GP, more than the England figure of 2,171 and West Yorkshire's 2,162. The practice also has 0.7 nurses and 4.0 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 1.4 | 1.4 |
| August 2024 | 1.1 | 1.1 |
| August 2025 | 1.1 | 1.1 |
| August 2026 | 1.1 | 1.1 |
From June 2026 to August 2026 the practice recorded 4,533 appointments a month, or 777 per 1,000 registered patients (England: 510). 92% were face to face (England: 63%). 37% took place on the day they were booked and 8% more than 28 days after booking (England: 45% and 5%).
24% were with a GP rather than another member of the practice team. 4% of booked patients did not attend.
| Measure | The Paddock Surgery | West Yorkshire | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 777 | 579 | 510 |
| Face to face | 92% | 66% | 63% |
| Same day as booked | 37% | 45% | 45% |
| More than 28 days after booking | 8% | 7% | 5% |
| Did not attend | 4% | 4% | 4% |
Compared with England, the practice has a higher share of patients on its registers for a learning disability (1.3% against 0.6%), peripheral arterial disease (1.1% against 0.6%) and COPD (3.4% against 1.9%). The practice's patients live in areas with an average deprivation score of 32.8 (England: 21.8; higher is more deprived). Life expectancy for its patients' neighbourhoods is 80.9 years for women and 77.2 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| High blood pressure | All ages | 21.6% | 15.2% |
| Depression | 18+ yrs | 19.3% | 14.3% |
| Diabetes | 17+ yrs | 10.0% | 7.9% |
| Asthma | 6+ yrs | 8.9% | 6.6% |
| Chronic kidney disease | 18+ yrs | 7.8% | 4.6% |
| Cancer | All ages | 4.0% | 3.8% |
| Coronary heart disease | All ages | 3.7% | 3.0% |
| COPD | All ages | 3.4% | 1.9% |
| Atrial fibrillation | All ages | 2.9% | 2.2% |
| Stroke and TIA | All ages | 2.1% | 1.9% |
| Heart failure | All ages | 1.9% | 1.1% |
| Serious mental illness | All ages | 1.3% | 1.0% |
| Learning disability | All ages | 1.3% | 0.6% |
| Peripheral arterial disease | All ages | 1.1% | 0.6% |
| Epilepsy | 18+ yrs | 1.0% | 0.8% |
| Dementia | All ages | 1.0% | 0.8% |
| Rheumatoid arthritis | 16+ yrs | 1.0% | 0.8% |
| Palliative care | All ages | 0.9% | 0.6% |
| Osteoporosis | 50+ yrs | 0.8% | 1.2% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 80.1% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 64.6% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 72.9% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 76.0% | 74.9% |
The Paddock Surgery, Chapel Lane, Thornhill, Dewsbury, WF12 0DH. Phone: 01924 465343.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Thornhill Lees Medical Centre | 1.2 km | 74% |
| Savile Town Medical Centre | 2.1 km | 70% |
| Sidings Healthcare Centre | 2.1 km | 67% |
| Middlestown Medical Centre | 2.1 km | 87% |
| Dr N Chandra and Partners | 2.9 km | 74% |
- Albion Mount Medical Practice (77% overall experience good)
- Healds Road Surgery (65% overall experience good)
- Savile Town Medical Centre (70% overall experience good)
- Sidings Healthcare Centre (67% overall experience good)
- Thornhill Lees Medical Centre (74% overall experience good)
- Windsor Medical Centre (96% overall experience good)
How do patients rate The Paddock Surgery?
In the 2026 GP Patient Survey, 90% of patients described their overall experience of The Paddock Surgery as good, above the England figure of 77%. 66% found it easy to get through by phone.
How many patients are registered at The Paddock Surgery?
5,834 patients were registered in September 2026, down 1.2% on a year earlier.
What is The Paddock Surgery's CQC rating?
Good overall, published in November 2016.
How many GPs does The Paddock Surgery have?
1.1 full-time-equivalent qualified GPs (2 qualified GPs by headcount), which is 5,469 patients per GP against 2,171 across England.
Are appointments at The Paddock Surgery face to face?
92% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is The Paddock Surgery's phone number?
01924 465343.