Readesmoor Medical Group Practice, Congleton: patient reviews and CQC rating
Readesmoor Medical Group Practice is a GP practice in Congleton with 14,896 registered patients (September 2026). In the 2026 GP Patient Survey, 72% of its patients described their overall experience as good, against 77% across England (Cheshire and Merseyside: 78%). The Care Quality Commission rates it Good overall, in a report published in August 2016. It has 5.2 full-time-equivalent qualified GPs, or 2,871 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Readesmoor Medical Group Practice
Its best result against England is the share who found it easy to contact the practice using the NHS App: 80%, above the England figure of 54%. Its weakest is the share who described their overall experience of the practice as good: 72%, against 77% across England. Of the 11 results in the table, 3 are above England and 0 below by more than the survey's margin of error, and 8 within it.
On overall experience it is 3rd of the 3 practices in Congleton with 50 or more responses. 54% found it easy to get through by phone (England: 57%). The overall experience result is 5 points higher than in 2025 (67%). 105 patients answered the survey (response rate 29%).
| Survey question | Readesmoor Medical Group Practice | Cheshire and Merseyside | England |
|---|---|---|---|
| Overall experience good | 72% | 78% | 77% |
| Easy to contact by phone | 54% | 57% | 57% |
| Easy to contact via the website | 72% | 55% | 58% |
| Easy to contact via the NHS App | 80% | 53% | 54% |
| Reception team helpful | 81% | 86% | 85% |
| Last contact good | 78% | 73% | 73% |
| Wait for appointment about right | 82% | 73% | 69% |
| Listened to well | 86% | 89% | 87% |
| Treated with care and concern | 83% | 87% | 86% |
| Confidence and trust in the clinician | 94% | 93% | 93% |
| Needs met | 90% | 91% | 90% |
In the Friends and Family Test for July 2026, 89% of 210 responses rated the practice good or very good (England: 92%).
CQC's overall rating for Readesmoor Medical Group Practice is Good, published in August 2016. All 5 key questions are rated Good.
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
14,896 patients were registered at Readesmoor Medical Group Practice in September 2026, up 1.2% on a year earlier (England: down 1.1%).
25% of its patients are aged 65 or over, against 19% across England. With 5.2 full-time-equivalent qualified GPs, there are 2,871 patients per GP, more than the England figure of 2,171 and Cheshire and Merseyside's 1,971. The practice also has 8.1 nurses and 6.0 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 6.0 | 7.9 |
| August 2024 | 5.2 | 7.8 |
| August 2025 | 5.7 | 7.4 |
| August 2026 | 5.2 | 8.0 |
From June 2026 to August 2026 the practice recorded 6,963 appointments a month, or 467 per 1,000 registered patients (England: 510). 53% were face to face (England: 63%). 50% took place on the day they were booked and 6% more than 28 days after booking (England: 45% and 5%).
32% were with a GP rather than another member of the practice team. 8% of booked patients did not attend.
| Measure | Readesmoor Medical Group Practice | Cheshire and Merseyside | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 467 | 492 | 510 |
| Face to face | 53% | 60% | 63% |
| Same day as booked | 50% | 48% | 45% |
| More than 28 days after booking | 6% | 4% | 5% |
| Did not attend | 8% | 5% | 4% |
Compared with England, the practice has a higher share of patients on its registers for heart failure (2.3% against 1.1%), atrial fibrillation (3.6% against 2.2%) and osteoporosis (1.8% against 1.2%). The practice's patients live in areas with an average deprivation score of 13.4 (England: 21.8; higher is more deprived). Life expectancy for its patients' neighbourhoods is 84.1 years for women and 79.9 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| Depression | 18+ yrs | 18.9% | 14.3% |
| High blood pressure | All ages | 18.4% | 15.2% |
| Asthma | 6+ yrs | 8.0% | 6.6% |
| Diabetes | 17+ yrs | 7.9% | 7.9% |
| Cancer | All ages | 5.1% | 3.8% |
| Chronic kidney disease | 18+ yrs | 4.8% | 4.6% |
| Coronary heart disease | All ages | 3.6% | 3.0% |
| Atrial fibrillation | All ages | 3.6% | 2.2% |
| Stroke and TIA | All ages | 2.8% | 1.9% |
| Heart failure | All ages | 2.3% | 1.1% |
| COPD | All ages | 1.9% | 1.9% |
| Osteoporosis | 50+ yrs | 1.8% | 1.2% |
| Rheumatoid arthritis | 16+ yrs | 1.1% | 0.8% |
| Dementia | All ages | 1.1% | 0.8% |
| Epilepsy | 18+ yrs | 1.0% | 0.8% |
| Serious mental illness | All ages | 0.9% | 1.0% |
| Palliative care | All ages | 0.7% | 0.6% |
| Peripheral arterial disease | All ages | 0.6% | 0.6% |
| Learning disability | All ages | 0.5% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 76.6% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 78.7% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 75.3% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 74.0% | 74.9% |
Readesmoor Medical Group Practice, 29-31 West Street, Congleton, CW12 1JP. Phone: 01260 276161. Website: www.readesmoor.co.uk.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Dr C J Studds and Partners | 0.4 km | 75% |
| Lawton House Surgery | 0.7 km | 81% |
| Biddulph Valley Surgery | 5.9 km | 86% |
| biddulphdoctors | 5.9 km | 81% |
| Greenmoss Medical Centre | 6.6 km | 85% |
- Dr C J Studds and Partners (75% overall experience good)
- Lawton House Surgery (81% overall experience good)
- The Health Centre - Holmes Chapel (88% overall experience good)
How do patients rate Readesmoor Medical Group Practice?
In the 2026 GP Patient Survey, 72% of patients described their overall experience of Readesmoor Medical Group Practice as good, against 77% across England. 54% found it easy to get through by phone.
How many patients are registered at Readesmoor Medical Group Practice?
14,896 patients were registered in September 2026, up 1.2% on a year earlier.
What is Readesmoor Medical Group Practice's CQC rating?
Good overall, published in August 2016.
How many GPs does Readesmoor Medical Group Practice have?
5.2 full-time-equivalent qualified GPs (7 qualified GPs by headcount), which is 2,871 patients per GP against 2,171 across England.
Are appointments at Readesmoor Medical Group Practice face to face?
53% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Readesmoor Medical Group Practice's phone number?
01260 276161.