Coppull Medical Practice, Chorley: patient reviews and CQC rating
Coppull Medical Practice is a GP practice in Chorley with 8,138 registered patients (September 2026). In the 2026 GP Patient Survey, 80% of its patients described their overall experience as good, against 77% across England (Lancashire and South Cumbria: 78%). The Care Quality Commission rates it Good overall, in a report published in September 2016. It has 3.1 full-time-equivalent qualified GPs, or 2,586 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Coppull Medical Practice
Its best result against England is the share who found it easy to contact the practice using the NHS App: 62%, against 54% across England. Its weakest is the share who found the reception and administrative team helpful: 83%, against 85% across England. With 106 responses, none of its 11 results differs from England by more than the survey's margin of error.
On overall experience it is 9th of the 13 practices in Chorley with 50 or more responses. 63% found it easy to get through by phone (England: 57%). The overall experience result is 1 point lower than in 2025 (81%). 106 patients answered the survey (response rate 23%).
| Survey question | Coppull Medical Practice | Lancashire and South Cumbria | England |
|---|---|---|---|
| Overall experience good | 80% | 78% | 77% |
| Easy to contact by phone | 63% | 61% | 57% |
| Easy to contact via the website | 56% | 55% | 58% |
| Easy to contact via the NHS App | 62% | 57% | 54% |
| Reception team helpful | 83% | 86% | 85% |
| Last contact good | 77% | 74% | 73% |
| Wait for appointment about right | 67% | 70% | 69% |
| Listened to well | 93% | 88% | 87% |
| Treated with care and concern | 86% | 87% | 86% |
| Confidence and trust in the clinician | 95% | 93% | 93% |
| Needs met | 92% | 91% | 90% |
In the Friends and Family Test for July 2026, 89% of 459 responses rated the practice good or very good (England: 92%).
CQC's overall rating for Coppull Medical Practice is Good, published in September 2016. All 5 key questions are rated Good.
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
8,138 patients were registered at Coppull Medical Practice in September 2026, up 1.2% on a year earlier (England: down 1.1%).
24% of its patients are aged 65 or over, against 19% across England. With 3.1 full-time-equivalent qualified GPs, there are 2,586 patients per GP, more than the England figure of 2,171 and Lancashire and South Cumbria's 2,288. The practice also has 2.3 nurses and 0.7 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 3.9 | 3.9 |
| August 2024 | 3.9 | 3.9 |
| August 2025 | 3.9 | 3.9 |
| August 2026 | 3.1 | 3.1 |
From June 2026 to August 2026 the practice recorded 4,351 appointments a month, or 535 per 1,000 registered patients (England: 510). 81% were face to face (England: 63%). 34% took place on the day they were booked and 24% more than 28 days after booking (England: 45% and 5%).
44% were with a GP rather than another member of the practice team. 6% of booked patients did not attend.
| Measure | Coppull Medical Practice | Lancashire and South Cumbria | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 535 | 471 | 510 |
| Face to face | 81% | 70% | 63% |
| Same day as booked | 34% | 42% | 45% |
| More than 28 days after booking | 24% | 6% | 5% |
| Did not attend | 6% | 5% | 4% |
Compared with England, the practice has a higher share of patients on its registers for peripheral arterial disease (1.4% against 0.6%), heart failure (2.4% against 1.1%) and dementia (1.6% against 0.8%). The practice's patients live in areas with an average deprivation score of 18.8 (England: 21.8; higher is more deprived). Life expectancy for its patients' neighbourhoods is 80.6 years for women and 78.0 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| High blood pressure | All ages | 20.7% | 15.2% |
| Depression | 18+ yrs | 17.7% | 14.3% |
| Chronic kidney disease | 18+ yrs | 9.0% | 4.6% |
| Asthma | 6+ yrs | 8.9% | 6.6% |
| Diabetes | 17+ yrs | 8.6% | 7.9% |
| Cancer | All ages | 5.1% | 3.8% |
| Coronary heart disease | All ages | 4.4% | 3.0% |
| Atrial fibrillation | All ages | 3.8% | 2.2% |
| COPD | All ages | 3.0% | 1.9% |
| Stroke and TIA | All ages | 2.6% | 1.9% |
| Heart failure | All ages | 2.4% | 1.1% |
| Dementia | All ages | 1.6% | 0.8% |
| Peripheral arterial disease | All ages | 1.4% | 0.6% |
| Osteoporosis | 50+ yrs | 1.3% | 1.2% |
| Rheumatoid arthritis | 16+ yrs | 1.0% | 0.8% |
| Epilepsy | 18+ yrs | 1.0% | 0.8% |
| Serious mental illness | All ages | 0.9% | 1.0% |
| Learning disability | All ages | 0.8% | 0.6% |
| Palliative care | All ages | 0.6% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 72.7% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 78.3% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 78.3% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 79.3% | 74.9% |
Coppull Medical Practice, Acreswood Surgery, 5 Acreswood Close, Coppull, Chorley, PR7 5EN. Phone: 01257 791216. Website: www.coppullmedicalpractice.co.uk.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Regent House Surgery | 3.8 km | 88% |
| Standish Medical Practice | 3.9 km | 61% |
| Library House Surgery | 3.9 km | 82% |
| The Chorley Surgery | 4.0 km | 72% |
| Dr R Baghdjian & Dr Marcus Jacobs Surgery | 4.1 km | 97% |
- Granville House Medical Centre (90% overall experience good)
- Library House Surgery (82% overall experience good)
- Regent House Surgery (88% overall experience good)
- The Chorley Surgery (72% overall experience good)
- The Euxton Medical Centre (96% overall experience good)
How do patients rate Coppull Medical Practice?
In the 2026 GP Patient Survey, 80% of patients described their overall experience of Coppull Medical Practice as good, against 77% across England. 63% found it easy to get through by phone.
How many patients are registered at Coppull Medical Practice?
8,138 patients were registered in September 2026, up 1.2% on a year earlier.
What is Coppull Medical Practice's CQC rating?
Good overall, published in September 2016.
How many GPs does Coppull Medical Practice have?
3.1 full-time-equivalent qualified GPs (5 qualified GPs by headcount), which is 2,586 patients per GP against 2,171 across England.
Are appointments at Coppull Medical Practice face to face?
81% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Coppull Medical Practice's phone number?
01257 791216.