Cathedral Medical Group, Chichester: patient reviews and CQC rating
Cathedral Medical Group is a GP practice in Chichester with 13,922 registered patients (September 2026). In the 2026 GP Patient Survey, 74% of its patients described their overall experience as good, against 77% across England (Surrey and Sussex: 78%). The Care Quality Commission rates it Good overall, in a report published in June 2017. It has 7.4 full-time-equivalent qualified GPs, or 1,875 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Cathedral Medical Group
Its best result against England is the share who found the reception and administrative team helpful: 88%, against 85% across England. Its weakest is the share who said the wait for their last appointment was about right: 53%, below the England figure of 69%. Of the 11 results in the table, 0 are above England and 3 below by more than the survey's margin of error, and 8 within it.
On overall experience it is 6th of the 8 practices in Chichester with 50 or more responses. 41% found it easy to get through by phone (England: 57%). The overall experience result is 3 points higher than in 2025 (71%). 113 patients answered the survey (response rate 31%).
| Survey question | Cathedral Medical Group | Surrey and Sussex | England |
|---|---|---|---|
| Overall experience good | 74% | 78% | 77% |
| Easy to contact by phone | 41% | 55% | 57% |
| Easy to contact via the website | 46% | 59% | 58% |
| Easy to contact via the NHS App | 48% | 54% | 54% |
| Reception team helpful | 88% | 86% | 85% |
| Last contact good | 65% | 73% | 73% |
| Wait for appointment about right | 53% | 70% | 69% |
| Listened to well | 84% | 88% | 87% |
| Treated with care and concern | 87% | 88% | 86% |
| Confidence and trust in the clinician | 87% | 94% | 93% |
| Needs met | 90% | 91% | 90% |
In the Friends and Family Test for July 2026, 86% of 181 responses rated the practice good or very good (England: 92%).
CQC's overall rating for Cathedral Medical Group is Good, published in June 2017. All 5 key questions are rated Good. It held the same rating in the report before (June 2016).
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
13,922 patients were registered at Cathedral Medical Group in September 2026, down 0.7% on a year earlier (England: down 1.1%).
23% of its patients are aged 65 or over, against 19% across England. With 7.4 full-time-equivalent qualified GPs, there are 1,875 patients per GP, fewer than the England figure of 2,171 and Surrey and Sussex's 2,031. The practice also has 3.5 nurses and 6.5 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 8.0 | 9.9 |
| August 2024 | 8.5 | 10.4 |
| August 2025 | 7.2 | 7.2 |
| August 2026 | 7.4 | 9.1 |
From June 2026 to August 2026 the practice recorded 5,680 appointments a month, or 408 per 1,000 registered patients (England: 510). 96% were face to face (England: 63%). 28% took place on the day they were booked and 16% more than 28 days after booking (England: 45% and 5%).
42% were with a GP rather than another member of the practice team. 5% of booked patients did not attend.
| Measure | Cathedral Medical Group | Surrey and Sussex | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 408 | 521 | 510 |
| Face to face | 96% | 58% | 63% |
| Same day as booked | 28% | 45% | 45% |
| More than 28 days after booking | 16% | 6% | 5% |
| Did not attend | 5% | 4% | 4% |
Compared with England, the practice has a higher share of patients on its registers for serious mental illness (1.6% against 1.0%), dementia (1.2% against 0.8%) and a learning disability (0.9% against 0.6%). It has a lower share for chronic kidney disease (3.3% against 4.6%). The practice's patients live in areas with an average deprivation score of 17.3 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 84.9 years for women and 80.0 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| High blood pressure | All ages | 15.1% | 15.2% |
| Depression | 18+ yrs | 12.9% | 14.3% |
| Diabetes | 17+ yrs | 7.6% | 7.9% |
| Asthma | 6+ yrs | 7.5% | 6.6% |
| Cancer | All ages | 4.5% | 3.8% |
| Chronic kidney disease | 18+ yrs | 3.3% | 4.6% |
| Coronary heart disease | All ages | 3.3% | 3.0% |
| Atrial fibrillation | All ages | 2.5% | 2.2% |
| Stroke and TIA | All ages | 2.3% | 1.9% |
| COPD | All ages | 2.1% | 1.9% |
| Serious mental illness | All ages | 1.6% | 1.0% |
| Dementia | All ages | 1.2% | 0.8% |
| Heart failure | All ages | 1.2% | 1.1% |
| Epilepsy | 18+ yrs | 1.0% | 0.8% |
| Learning disability | All ages | 0.9% | 0.6% |
| Osteoporosis | 50+ yrs | 0.9% | 1.2% |
| Peripheral arterial disease | All ages | 0.7% | 0.6% |
| Rheumatoid arthritis | 16+ yrs | 0.6% | 0.8% |
| Palliative care | All ages | 0.6% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 71.9% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 65.6% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 61.1% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 69.9% | 74.9% |
Cathedral Medical Group, Cawley Road, Chichester, PO19 1XT. Phone: 01243 813450. Website: www.cathedralmedicalgroup.co.uk.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Langley House Surgery | 0.7 km | 88% |
| Parklands Surgery | 1.1 km | 78% |
| Lavant Road Surgery | 2.4 km | 69% |
| Tangmere Medical Centre | 4.6 km | 83% |
| Grove House Surgery | 6.9 km | 76% |
- Langley House Surgery (88% overall experience good)
- Lavant Road Surgery (69% overall experience good)
- Parklands Surgery (78% overall experience good)
- Selsey Medical Practice (75% overall experience good)
- Southbourne Surgery (67% overall experience good)
- Tangmere Medical Centre (83% overall experience good)
- Witterings Medical Centre (77% overall experience good)
How do patients rate Cathedral Medical Group?
In the 2026 GP Patient Survey, 74% of patients described their overall experience of Cathedral Medical Group as good, against 77% across England. 41% found it easy to get through by phone.
How many patients are registered at Cathedral Medical Group?
13,922 patients were registered in September 2026, down 0.7% on a year earlier.
What is Cathedral Medical Group's CQC rating?
Good overall, published in June 2017.
How many GPs does Cathedral Medical Group have?
7.4 full-time-equivalent qualified GPs (8 qualified GPs by headcount), which is 1,875 patients per GP against 2,171 across England.
Are appointments at Cathedral Medical Group face to face?
96% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Cathedral Medical Group's phone number?
01243 813450.