GP surgeries in Chertsey: ratings and patient reviews
There are 2 GP practices in Chertsey, with 29,369 registered patients between them (September 2026). The highest share of patients rating their overall experience as good is at Ottershaw Surgery (95%, England 77%). Across the town there are 1,991 patients per qualified GP, against 2,171 across England.
Latest data: September 2026. Registered patients September 2026; GP Patient Survey 2026.
Across the 2 practices in Chertsey with survey results, the share of patients describing their overall experience as good ranges from 79% at Chertsey Health Centre to 95% at Ottershaw Surgery, with a median of 87% (England: 77%). 1 is above England and 0 below by more than the survey's margin of error. Ottershaw Surgery has the highest share finding it easy to get through by phone (83%, England 57%).
| Practice | Registered patients | Overall experience good | Easy to contact by phone | CQC rating | Patients per GP |
|---|---|---|---|---|---|
| Ottershaw Surgery | 6,491 | 95% | 83% | Good | 2,135 |
| Chertsey Health Centre | 22,878 | 79% | 64% | Good | 1,953 |
There are 1,991 registered patients per full-time-equivalent qualified GP in Chertsey, close to England's 2,171 and Surrey and Sussex's 2,031. Practices recorded 572 appointments a month per 1,000 patients (England: 510), 45% of them face to face. 65% of appointments took place on the day they were booked (England: 45%).
18% of registered patients are aged 65 or over (England: 19%). Lists grew by 1.6% over the year (England: shrank 1.1%).
| Measure | Chertsey | Surrey and Sussex | England |
|---|---|---|---|
| Patients per qualified GP | 1,991 | 2,031 | 2,171 |
| Appointments per 1,000 patients a month | 572 | 521 | 510 |
| Face-to-face appointments | 45% | 58% | 63% |
| Same day as booked | 65% | 45% | 45% |
| Did not attend | 8% | 4% | 4% |
| Patients aged 65 or over | 18% | 22% | 19% |
Relative to England, the register furthest above England's rate at practices in Chertsey is cancer (4.3% against 3.8%), and the furthest below is palliative care (0.2% against 0.6%).
| Condition register | Age group | Chertsey (2024/25) | England | Patients on register |
|---|---|---|---|---|
| Depression | 18+ yrs | 15.4% | 14.3% | 3,458 |
| High blood pressure | All ages | 14.2% | 15.2% | 4,033 |
| Diabetes | 17+ yrs | 7.5% | 7.9% | 1,708 |
| Asthma | 6+ yrs | 5.9% | 6.6% | 1,555 |
| Chronic kidney disease | 18+ yrs | 5.1% | 4.6% | 1,152 |
| Cancer | All ages | 4.3% | 3.8% | 1,213 |
| Coronary heart disease | All ages | 2.5% | 3.0% | 700 |
| Atrial fibrillation | All ages | 2.4% | 2.2% | 668 |
| Stroke and TIA | All ages | 1.8% | 1.9% | 516 |
| COPD | All ages | 1.4% | 1.9% | 402 |
| Rheumatoid arthritis | 16+ yrs | 0.8% | 0.8% | 196 |
| Heart failure | All ages | 0.8% | 1.1% | 232 |
| Serious mental illness | All ages | 0.8% | 1.0% | 225 |
| Dementia | All ages | 0.8% | 0.8% | 224 |
| Osteoporosis | 50+ yrs | 0.7% | 1.2% | 73 |
| Epilepsy | 18+ yrs | 0.6% | 0.8% | 140 |
| Learning disability | All ages | 0.5% | 0.6% | 143 |
| Peripheral arterial disease | All ages | 0.5% | 0.6% | 136 |
| Palliative care | All ages | 0.2% | 0.6% | 70 |
How many GP practices are there in Chertsey?
2, with 29,369 registered patients in September 2026.
Which GP practice in Chertsey do patients rate highest?
Ottershaw Surgery: 95% of patients described their overall experience as good in the 2026 GP Patient Survey, above the England figure of 77%.
How many patients are there per GP in Chertsey?
1,991 registered patients per full-time-equivalent qualified GP, against 2,171 across England.
How many GP appointments in Chertsey are face to face?
45% of appointments at the town's practices were face to face, against 63% across England.