Wellington Road Family Practice, Bristol: patient reviews and CQC rating
Wellington Road Family Practice is a GP practice in Bristol with 6,689 registered patients (September 2026). In the 2026 GP Patient Survey, 83% of its patients described their overall experience as good, against 77% across England (Bristol, North Somerset and South Gloucestershire: 78%). The Care Quality Commission rates it Good overall, in a report published in September 2016. It has 3.1 full-time-equivalent qualified GPs, or 2,162 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Wellington Road Family Practice
Its best result against England is the share who said the wait for their last appointment was about right: 85%, above the England figure of 69%. Its result closest to England is the share who had confidence and trust in the healthcare professional they saw: 96%, against 93% across England. Of the 11 results in the table, 5 are above England and 0 below by more than the survey's margin of error, and 6 within it.
On overall experience it is 26th of the 65 practices in Bristol with 50 or more responses. 72% found it easy to get through by phone (England: 57%). The overall experience result is 6 points lower than in 2025 (89%). 112 patients answered the survey (response rate 30%).
| Survey question | Wellington Road Family Practice | Bristol, North Somerset and South Gloucestershire | England |
|---|---|---|---|
| Overall experience good | 83% | 78% | 77% |
| Easy to contact by phone | 72% | 55% | 57% |
| Easy to contact via the website | 62% | 60% | 58% |
| Easy to contact via the NHS App | 63% | 54% | 54% |
| Reception team helpful | 93% | 86% | 85% |
| Last contact good | 85% | 73% | 73% |
| Wait for appointment about right | 85% | 67% | 69% |
| Listened to well | 93% | 89% | 87% |
| Treated with care and concern | 93% | 88% | 86% |
| Confidence and trust in the clinician | 96% | 93% | 93% |
| Needs met | 94% | 90% | 90% |
In the Friends and Family Test for July 2026, 99% of 238 responses rated the practice good or very good (England: 92%).
CQC's overall rating for Wellington Road Family Practice is Good, published in September 2016. One key question is rated differently: Caring Outstanding.
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Outstanding |
| Responsive | Good |
| Effective | Good |
6,689 patients were registered at Wellington Road Family Practice in September 2026, up 8.0% on a year earlier (England: down 1.1%).
17% of its patients are aged 65 or over, against 19% across England. With 3.1 full-time-equivalent qualified GPs, there are 2,162 patients per GP, close to the England figure of 2,171 and Bristol, North Somerset and South Gloucestershire's 1,925. The practice also has 1.4 nurses and 1.8 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 2.7 | 2.7 |
| August 2024 | 2.1 | 2.1 |
| August 2025 | 3.1 | 3.1 |
| August 2026 | 3.1 | 3.1 |
From June 2026 to August 2026 the practice recorded 3,373 appointments a month, or 504 per 1,000 registered patients (England: 510). 64% were face to face (England: 63%). 35% took place on the day they were booked and 4% more than 28 days after booking (England: 45% and 5%).
44% were with a GP rather than another member of the practice team. 4% of booked patients did not attend.
| Measure | Wellington Road Family Practice | Bristol, North Somerset and South Gloucestershire | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 504 | 459 | 510 |
| Face to face | 64% | 65% | 63% |
| Same day as booked | 35% | 38% | 45% |
| More than 28 days after booking | 4% | 5% | 5% |
| Did not attend | 4% | 5% | 4% |
Compared with England, the practice has a higher share of patients on its registers for depression (20.5% against 14.3%). It has a lower share for palliative or supportive care needs (0.2% against 0.6%) and serious mental illness (0.5% against 1.0%). The practice's patients live in areas with an average deprivation score of 12.2 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 84.8 years for women and 80.8 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| Depression | 18+ yrs | 20.5% | 14.3% |
| High blood pressure | All ages | 13.7% | 15.2% |
| Asthma | 6+ yrs | 7.5% | 6.6% |
| Diabetes | 17+ yrs | 6.4% | 7.9% |
| Chronic kidney disease | 18+ yrs | 3.9% | 4.6% |
| Cancer | All ages | 3.5% | 3.8% |
| Coronary heart disease | All ages | 3.0% | 3.0% |
| Atrial fibrillation | All ages | 2.3% | 2.2% |
| Stroke and TIA | All ages | 1.7% | 1.9% |
| COPD | All ages | 1.4% | 1.9% |
| Osteoporosis | 50+ yrs | 1.3% | 1.2% |
| Heart failure | All ages | 0.9% | 1.1% |
| Epilepsy | 18+ yrs | 0.7% | 0.8% |
| Dementia | All ages | 0.6% | 0.8% |
| Rheumatoid arthritis | 16+ yrs | 0.6% | 0.8% |
| Peripheral arterial disease | All ages | 0.6% | 0.6% |
| Learning disability | All ages | 0.5% | 0.6% |
| Serious mental illness | All ages | 0.5% | 1.0% |
| Palliative care | All ages | 0.2% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 80.0% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 74.8% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 78.4% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 83.3% | 74.9% |
Wellington Road Family Practice, Wellington Road, Yate, Bristol, BS37 5UY. Phone: 01454 323366. Website: www.wellingtonroadfamilypractice.co.uk.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| West Walk Surgery | 1.0 km | 88% |
| Kennedy Way Surgery | 1.0 km | 76% |
| Courtside Surgery | 1.1 km | 73% |
| Frome Valley Medical Centre | 5.6 km | 82% |
| Emersons Green Medical Centre | 7.5 km | 45% |
- Courtside Surgery (73% overall experience good)
- Frome Valley Medical Centre (82% overall experience good)
- Kennedy Way Surgery (76% overall experience good)
- West Walk Surgery (88% overall experience good)
How do patients rate Wellington Road Family Practice?
In the 2026 GP Patient Survey, 83% of patients described their overall experience of Wellington Road Family Practice as good, against 77% across England. 72% found it easy to get through by phone.
How many patients are registered at Wellington Road Family Practice?
6,689 patients were registered in September 2026, up 8.0% on a year earlier.
What is Wellington Road Family Practice's CQC rating?
Good overall, published in September 2016.
How many GPs does Wellington Road Family Practice have?
3.1 full-time-equivalent qualified GPs (5 qualified GPs by headcount), which is 2,162 patients per GP against 2,171 across England.
Are appointments at Wellington Road Family Practice face to face?
64% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Wellington Road Family Practice's phone number?
01454 323366.