Kennedy Way Surgery, Bristol: patient reviews and CQC rating
Kennedy Way Surgery is a GP practice in Bristol with 12,275 registered patients (September 2026). In the 2026 GP Patient Survey, 76% of its patients described their overall experience as good, against 77% across England (Bristol, North Somerset and South Gloucestershire: 78%). The Care Quality Commission rates it Good overall, in a report published in October 2018. It has 7.0 full-time-equivalent qualified GPs, or 1,754 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Kennedy Way Surgery
Its best result against England is the share who said the wait for their last appointment was about right: 83%, above the England figure of 69%. Its weakest is the share who found it easy to contact the practice through its website: 42%, below the England figure of 58%. Of the 11 results in the table, 1 is above England and 2 below by more than the survey's margin of error, and 8 within it.
On overall experience it is 45th of the 65 practices in Bristol with 50 or more responses. 52% found it easy to get through by phone (England: 57%). The overall experience result is 7 points lower than in 2025 (83%). 101 patients answered the survey (response rate 37%).
| Survey question | Kennedy Way Surgery | Bristol, North Somerset and South Gloucestershire | England |
|---|---|---|---|
| Overall experience good | 76% | 78% | 77% |
| Easy to contact by phone | 52% | 55% | 57% |
| Easy to contact via the website | 42% | 60% | 58% |
| Easy to contact via the NHS App | 51% | 54% | 54% |
| Reception team helpful | 73% | 86% | 85% |
| Last contact good | 71% | 73% | 73% |
| Wait for appointment about right | 83% | 67% | 69% |
| Listened to well | 91% | 89% | 87% |
| Treated with care and concern | 90% | 88% | 86% |
| Confidence and trust in the clinician | 94% | 93% | 93% |
| Needs met | 88% | 90% | 90% |
CQC's overall rating for Kennedy Way Surgery is Good, published in October 2018. All 5 key questions are rated Good. It held the same rating in the report before (November 2016).
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
12,275 patients were registered at Kennedy Way Surgery in September 2026, down 1.4% on a year earlier (England: down 1.1%).
23% of its patients are aged 65 or over, against 19% across England. With 7.0 full-time-equivalent qualified GPs, there are 1,754 patients per GP, fewer than the England figure of 2,171 and Bristol, North Somerset and South Gloucestershire's 1,925. The practice also has 1.0 nurses and 2.6 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 5.3 | 6.3 |
| August 2024 | 5.8 | 6.9 |
| August 2025 | 6.6 | 7.5 |
| August 2026 | 7.0 | 7.9 |
From June 2026 to August 2026 the practice recorded 8,919 appointments a month, or 727 per 1,000 registered patients (England: 510). 56% were face to face (England: 63%). 49% took place on the day they were booked and 1% more than 28 days after booking (England: 45% and 5%).
52% were with a GP rather than another member of the practice team. 4% of booked patients did not attend.
| Measure | Kennedy Way Surgery | Bristol, North Somerset and South Gloucestershire | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 727 | 459 | 510 |
| Face to face | 56% | 65% | 63% |
| Same day as booked | 49% | 38% | 45% |
| More than 28 days after booking | 1% | 5% | 5% |
| Did not attend | 4% | 5% | 4% |
Compared with England, the practice has a lower share of patients for serious mental illness (0.4% against 1.0%), palliative or supportive care needs (0.3% against 0.6%) and osteoporosis (0.5% against 1.2%). The practice's patients live in areas with an average deprivation score of 12.6 (England: 21.8; higher is more deprived). Life expectancy for its patients' neighbourhoods is 85.1 years for women and 81.1 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| High blood pressure | All ages | 18.0% | 15.2% |
| Depression | 18+ yrs | 16.5% | 14.3% |
| Diabetes | 17+ yrs | 7.8% | 7.9% |
| Asthma | 6+ yrs | 7.4% | 6.6% |
| Chronic kidney disease | 18+ yrs | 4.5% | 4.6% |
| Cancer | All ages | 4.4% | 3.8% |
| Coronary heart disease | All ages | 3.5% | 3.0% |
| Atrial fibrillation | All ages | 2.3% | 2.2% |
| Stroke and TIA | All ages | 2.2% | 1.9% |
| COPD | All ages | 1.7% | 1.9% |
| Heart failure | All ages | 1.1% | 1.1% |
| Rheumatoid arthritis | 16+ yrs | 0.9% | 0.8% |
| Epilepsy | 18+ yrs | 0.9% | 0.8% |
| Peripheral arterial disease | All ages | 0.6% | 0.6% |
| Osteoporosis | 50+ yrs | 0.5% | 1.2% |
| Dementia | All ages | 0.5% | 0.8% |
| Serious mental illness | All ages | 0.4% | 1.0% |
| Learning disability | All ages | 0.4% | 0.6% |
| Palliative care | All ages | 0.3% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 79.5% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 82.3% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 81.1% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 81.8% | 74.9% |
Kennedy Way Surgery, Kennedy Way, Yate, Bristol, BS37 4AA. Phone: 01454 313849. Website: www.kennedywaysurgery.co.uk.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Courtside Surgery | 0.0 km | 73% |
| West Walk Surgery | 0.1 km | 88% |
| Wellington Road Family Practice | 1.0 km | 83% |
| Frome Valley Medical Centre | 5.6 km | 82% |
| Emersons Green Medical Centre | 6.7 km | 45% |
- Courtside Surgery (73% overall experience good)
- Frome Valley Medical Centre (82% overall experience good)
- Wellington Road Family Practice (83% overall experience good)
- West Walk Surgery (88% overall experience good)
How do patients rate Kennedy Way Surgery?
In the 2026 GP Patient Survey, 76% of patients described their overall experience of Kennedy Way Surgery as good, against 77% across England. 52% found it easy to get through by phone.
How many patients are registered at Kennedy Way Surgery?
12,275 patients were registered in September 2026, down 1.4% on a year earlier.
What is Kennedy Way Surgery's CQC rating?
Good overall, published in October 2018.
How many GPs does Kennedy Way Surgery have?
7.0 full-time-equivalent qualified GPs (9 qualified GPs by headcount), which is 1,754 patients per GP against 2,171 across England.
Are appointments at Kennedy Way Surgery face to face?
56% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Kennedy Way Surgery's phone number?
01454 313849.