Stokes Medical Group, Bristol: patient reviews and CQC rating
Stokes Medical Group is a GP practice in Bristol with 39,098 registered patients (September 2026). In the 2026 GP Patient Survey, 82% of its patients described their overall experience as good, against 77% across England (Bristol, North Somerset and South Gloucestershire: 78%). The Care Quality Commission rates it Good overall, in a report published in September 2016. It has 15.1 full-time-equivalent qualified GPs, or 2,595 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Stokes Medical Group
Its best result against England is the share who said they were treated with care and concern: 94%, above the England figure of 86%. Its weakest is the share who found it easy to get through to the practice by phone: 44%, below the England figure of 57%. Of the 11 results in the table, 1 is above England and 1 below by more than the survey's margin of error, and 9 within it.
On overall experience it is 28th of the 65 practices in Bristol with 50 or more responses. 44% found it easy to get through by phone (England: 57%). The overall experience result is 13 points higher than in 2025 (69%). 183 patients answered the survey (response rate 27%).
| Survey question | Stokes Medical Group | Bristol, North Somerset and South Gloucestershire | England |
|---|---|---|---|
| Overall experience good | 82% | 78% | 77% |
| Easy to contact by phone | 44% | 55% | 57% |
| Easy to contact via the website | 62% | 60% | 58% |
| Easy to contact via the NHS App | 52% | 54% | 54% |
| Reception team helpful | 87% | 86% | 85% |
| Last contact good | 73% | 73% | 73% |
| Wait for appointment about right | 67% | 67% | 69% |
| Listened to well | 90% | 89% | 87% |
| Treated with care and concern | 94% | 88% | 86% |
| Confidence and trust in the clinician | 96% | 93% | 93% |
| Needs met | 92% | 90% | 90% |
In the Friends and Family Test for July 2026, 92% of 946 responses rated the practice good or very good (England: 92%).
CQC's overall rating for Stokes Medical Group is Good, published in September 2016. All 5 key questions are rated Good.
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
39,098 patients were registered at Stokes Medical Group in September 2026, almost the same as a year earlier.
11% of its patients are aged 65 or over, against 19% across England. With 15.1 full-time-equivalent qualified GPs, there are 2,595 patients per GP, more than the England figure of 2,171 and Bristol, North Somerset and South Gloucestershire's 1,925. The practice also has 5.6 nurses and 17.5 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 7.0 | 8.3 |
| August 2024 | 7.0 | 9.1 |
| August 2025 | 7.0 | 8.7 |
| August 2026 | 15.1 | 17.0 |
From June 2026 to August 2026 the practice recorded 13,591 appointments a month, or 348 per 1,000 registered patients (England: 510). 63% were face to face (England: 63%). 33% took place on the day they were booked and 9% more than 28 days after booking (England: 45% and 5%).
48% were with a GP rather than another member of the practice team. 5% of booked patients did not attend.
| Measure | Stokes Medical Group | Bristol, North Somerset and South Gloucestershire | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 348 | 459 | 510 |
| Face to face | 63% | 65% | 63% |
| Same day as booked | 33% | 38% | 45% |
| More than 28 days after booking | 9% | 5% | 5% |
| Did not attend | 5% | 5% | 4% |
Compared with England, the practice has a lower share of patients for palliative or supportive care needs (0.2% against 0.6%), peripheral arterial disease (0.4% against 0.6%) and serious mental illness (0.7% against 1.0%). The practice's patients live in areas with an average deprivation score of 10.1 (England: 21.8; higher is more deprived). Life expectancy for its patients' neighbourhoods is 84.9 years for women and 81.0 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| High blood pressure | All ages | 12.6% | 15.2% |
| Depression | 18+ yrs | 11.7% | 14.3% |
| Diabetes | 17+ yrs | 6.3% | 7.9% |
| Asthma | 6+ yrs | 6.2% | 6.6% |
| Chronic kidney disease | 18+ yrs | 4.7% | 4.6% |
| Cancer | All ages | 3.0% | 3.8% |
| Coronary heart disease | All ages | 2.4% | 3.0% |
| Atrial fibrillation | All ages | 1.8% | 2.2% |
| Stroke and TIA | All ages | 1.6% | 1.9% |
| COPD | All ages | 1.3% | 1.9% |
| Osteoporosis | 50+ yrs | 1.0% | 1.2% |
| Epilepsy | 18+ yrs | 0.9% | 0.8% |
| Heart failure | All ages | 0.8% | 1.1% |
| Dementia | All ages | 0.7% | 0.8% |
| Serious mental illness | All ages | 0.7% | 1.0% |
| Rheumatoid arthritis | 16+ yrs | 0.6% | 0.8% |
| Learning disability | All ages | 0.5% | 0.6% |
| Peripheral arterial disease | All ages | 0.4% | 0.6% |
| Palliative care | All ages | 0.2% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 74.4% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 69.2% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 63.9% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 75.1% | 74.9% |
Stokes Medical Group, Ratcliffe Drive, Bristol, BS34 8UE. Phone: 0117 979 9430. Website: www.stokegiffordmedical.co.uk.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Concord Medical Centre | 1.4 km | 62% |
| Mendip Vale Medical Practice - Monks Park | 3.4 km | 80% |
| Horfield Health Centre | 3.7 km | 71% |
| Frome Valley Medical Centre | 4.0 km | 82% |
| The Old School Surgery | 4.2 km | 69% |
How do patients rate Stokes Medical Group?
In the 2026 GP Patient Survey, 82% of patients described their overall experience of Stokes Medical Group as good, against 77% across England. 44% found it easy to get through by phone.
How many patients are registered at Stokes Medical Group?
39,098 patients were registered in September 2026, down 0.1% on a year earlier.
What is Stokes Medical Group's CQC rating?
Good overall, published in September 2016.
How many GPs does Stokes Medical Group have?
15.1 full-time-equivalent qualified GPs (21 qualified GPs by headcount), which is 2,595 patients per GP against 2,171 across England.
Are appointments at Stokes Medical Group face to face?
63% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Stokes Medical Group's phone number?
0117 979 9430.