Concord Medical Centre, Bristol: patient reviews and CQC rating
Concord Medical Centre is a GP practice in Bristol with 17,975 registered patients (September 2026). In the 2026 GP Patient Survey, 62% of its patients described their overall experience as good, below the England figure of 77% (Bristol, North Somerset and South Gloucestershire: 78%). The Care Quality Commission rates it Good overall, in a report published in December 2019. It has 8.2 full-time-equivalent qualified GPs, or 2,195 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Concord Medical Centre
Its best result against England is the share who found it easy to contact the practice through its website: 63%, against 58% across England. Its weakest is the share who said the wait for their last appointment was about right: 49%, below the England figure of 69%. Of the 11 results in the table, 0 are above England and 8 below by more than the survey's margin of error, and 3 within it.
On overall experience it is 61st of the 65 practices in Bristol with 50 or more responses. 38% found it easy to get through by phone (England: 57%). The overall experience result is unchanged from 2025 (62%). 122 patients answered the survey (response rate 32%).
| Survey question | Concord Medical Centre | Bristol, North Somerset and South Gloucestershire | England |
|---|---|---|---|
| Overall experience good | 62% | 78% | 77% |
| Easy to contact by phone | 38% | 55% | 57% |
| Easy to contact via the website | 63% | 60% | 58% |
| Easy to contact via the NHS App | 46% | 54% | 54% |
| Reception team helpful | 66% | 86% | 85% |
| Last contact good | 58% | 73% | 73% |
| Wait for appointment about right | 49% | 67% | 69% |
| Listened to well | 84% | 89% | 87% |
| Treated with care and concern | 76% | 88% | 86% |
| Confidence and trust in the clinician | 86% | 93% | 93% |
| Needs met | 79% | 90% | 90% |
In the Friends and Family Test for July 2026, 66% of 347 responses rated the practice good or very good (England: 92%).
CQC's overall rating for Concord Medical Centre is Good, published in December 2019. All 5 key questions are rated Good. Its previous overall rating was Outstanding (June 2015).
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
17,975 patients were registered at Concord Medical Centre in September 2026, down 2.5% on a year earlier (England: down 1.1%).
16% of its patients are aged 65 or over, against 19% across England. With 8.2 full-time-equivalent qualified GPs, there are 2,195 patients per GP, close to the England figure of 2,171 and Bristol, North Somerset and South Gloucestershire's 1,925. The practice also has 7.9 nurses and 9.0 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 9.5 | 11.3 |
| August 2024 | 9.5 | 12.1 |
| August 2025 | 8.2 | 10.5 |
| August 2026 | 8.2 | 10.4 |
From June 2026 to August 2026 the practice recorded 6,032 appointments a month, or 336 per 1,000 registered patients (England: 510). 75% were face to face (England: 63%). 21% took place on the day they were booked and 2% more than 28 days after booking (England: 45% and 5%).
29% were with a GP rather than another member of the practice team. 5% of booked patients did not attend.
| Measure | Concord Medical Centre | Bristol, North Somerset and South Gloucestershire | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 336 | 459 | 510 |
| Face to face | 75% | 65% | 63% |
| Same day as booked | 21% | 38% | 45% |
| More than 28 days after booking | 2% | 5% | 5% |
| Did not attend | 5% | 5% | 4% |
Compared with England, the practice has a lower share of patients for palliative or supportive care needs (0.2% against 0.6%), serious mental illness (0.5% against 1.0%) and dementia (0.5% against 0.8%). The practice's patients live in areas with an average deprivation score of 11.9 (England: 21.8; higher is more deprived). Life expectancy for its patients' neighbourhoods is 84.6 years for women and 81.3 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| Depression | 18+ yrs | 13.9% | 14.3% |
| High blood pressure | All ages | 13.1% | 15.2% |
| Diabetes | 17+ yrs | 7.4% | 7.9% |
| Asthma | 6+ yrs | 7.0% | 6.6% |
| Chronic kidney disease | 18+ yrs | 3.5% | 4.6% |
| Cancer | All ages | 3.4% | 3.8% |
| Coronary heart disease | All ages | 2.4% | 3.0% |
| Atrial fibrillation | All ages | 1.9% | 2.2% |
| Stroke and TIA | All ages | 1.6% | 1.9% |
| Osteoporosis | 50+ yrs | 1.6% | 1.2% |
| COPD | All ages | 1.3% | 1.9% |
| Heart failure | All ages | 1.0% | 1.1% |
| Epilepsy | 18+ yrs | 0.8% | 0.8% |
| Rheumatoid arthritis | 16+ yrs | 0.7% | 0.8% |
| Dementia | All ages | 0.5% | 0.8% |
| Serious mental illness | All ages | 0.5% | 1.0% |
| Peripheral arterial disease | All ages | 0.4% | 0.6% |
| Learning disability | All ages | 0.4% | 0.6% |
| Palliative care | All ages | 0.2% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 80.1% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 73.5% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 72.2% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 76.7% | 74.9% |
Concord Medical Centre, Braydon Avenue, Little Stoke, Bristol, BS34 6BQ. Phone: 01454 616767. Website: www.concordmedicalcentre.co.uk.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Stokes Medical Group | 1.4 km | 82% |
| Almondsbury Surgery | 3.0 km | 78% |
| Mendip Vale Medical Practice - Monks Park | 4.0 km | 80% |
| Frome Valley Medical Centre | 4.2 km | 82% |
| Horfield Health Centre | 4.6 km | 71% |
- Mendip Vale Medical Practice - Monks Park (80% overall experience good)
How do patients rate Concord Medical Centre?
In the 2026 GP Patient Survey, 62% of patients described their overall experience of Concord Medical Centre as good, below the England figure of 77%. 38% found it easy to get through by phone.
How many patients are registered at Concord Medical Centre?
17,975 patients were registered in September 2026, down 2.5% on a year earlier.
What is Concord Medical Centre's CQC rating?
Good overall, published in December 2019.
How many GPs does Concord Medical Centre have?
8.2 full-time-equivalent qualified GPs (12 qualified GPs by headcount), which is 2,195 patients per GP against 2,171 across England.
Are appointments at Concord Medical Centre face to face?
75% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Concord Medical Centre's phone number?
01454 616767.