Nightingale Valley Practice, Bristol: patient reviews and CQC rating
Nightingale Valley Practice is a GP practice in Bristol with 14,531 registered patients (September 2026). In the 2026 GP Patient Survey, 78% of its patients described their overall experience as good, against 77% across England (Bristol, North Somerset and South Gloucestershire: 78%). The Care Quality Commission rates it Good overall, in a report published in March 2017. It has 6.6 full-time-equivalent qualified GPs, or 2,205 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Nightingale Valley Practice
Its best result against England is the share who said they were treated with care and concern: 91%, against 86% across England. Its weakest is the share who found it easy to get through to the practice by phone: 28%, below the England figure of 57%. Of the 11 results in the table, 0 are above England and 4 below by more than the survey's margin of error, and 7 within it.
On overall experience it is 41st of the 65 practices in Bristol with 50 or more responses. 28% found it easy to get through by phone (England: 57%). The overall experience result is 14 points higher than in 2025 (64%). 107 patients answered the survey (response rate 24%).
| Survey question | Nightingale Valley Practice | Bristol, North Somerset and South Gloucestershire | England |
|---|---|---|---|
| Overall experience good | 78% | 78% | 77% |
| Easy to contact by phone | 28% | 55% | 57% |
| Easy to contact via the website | 45% | 60% | 58% |
| Easy to contact via the NHS App | 45% | 54% | 54% |
| Reception team helpful | 82% | 86% | 85% |
| Last contact good | 57% | 73% | 73% |
| Wait for appointment about right | 59% | 67% | 69% |
| Listened to well | 91% | 89% | 87% |
| Treated with care and concern | 91% | 88% | 86% |
| Confidence and trust in the clinician | 93% | 93% | 93% |
| Needs met | 92% | 90% | 90% |
In the Friends and Family Test for July 2026, 89% of 352 responses rated the practice good or very good (England: 92%).
CQC's overall rating for Nightingale Valley Practice is Good, published in March 2017. All 5 key questions are rated Good. It held the same rating in the report before (February 2016).
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
14,531 patients were registered at Nightingale Valley Practice in September 2026, down 1.3% on a year earlier (England: down 1.1%).
15% of its patients are aged 65 or over, against 19% across England. With 6.6 full-time-equivalent qualified GPs, there are 2,205 patients per GP, close to the England figure of 2,171 and Bristol, North Somerset and South Gloucestershire's 1,925. The practice also has 1.8 nurses and 3.0 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 4.4 | 10.4 |
| August 2024 | 6.4 | 9.4 |
| August 2025 | 7.1 | 10.3 |
| August 2026 | 6.6 | 8.3 |
From June 2026 to August 2026 the practice recorded 5,508 appointments a month, or 379 per 1,000 registered patients (England: 510). 72% were face to face (England: 63%). 31% took place on the day they were booked and 13% more than 28 days after booking (England: 45% and 5%).
53% were with a GP rather than another member of the practice team. 6% of booked patients did not attend.
| Measure | Nightingale Valley Practice | Bristol, North Somerset and South Gloucestershire | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 379 | 459 | 510 |
| Face to face | 72% | 65% | 63% |
| Same day as booked | 31% | 38% | 45% |
| More than 28 days after booking | 13% | 5% | 5% |
| Did not attend | 6% | 5% | 4% |
Compared with England, the practice has a higher share of patients on its registers for osteoporosis (2.9% against 1.2%), a learning disability (0.8% against 0.6%) and depression (18.7% against 14.3%). It has a lower share for palliative or supportive care needs (0.3% against 0.6%). The practice's patients live in areas with an average deprivation score of 18.3 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 83.1 years for women and 79.2 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| Depression | 18+ yrs | 18.7% | 14.3% |
| High blood pressure | All ages | 13.6% | 15.2% |
| Diabetes | 17+ yrs | 7.5% | 7.9% |
| Asthma | 6+ yrs | 7.2% | 6.6% |
| Chronic kidney disease | 18+ yrs | 4.5% | 4.6% |
| Cancer | All ages | 3.8% | 3.8% |
| Osteoporosis | 50+ yrs | 2.9% | 1.2% |
| Coronary heart disease | All ages | 2.8% | 3.0% |
| COPD | All ages | 2.3% | 1.9% |
| Atrial fibrillation | All ages | 1.9% | 2.2% |
| Stroke and TIA | All ages | 1.8% | 1.9% |
| Heart failure | All ages | 1.2% | 1.1% |
| Serious mental illness | All ages | 1.0% | 1.0% |
| Rheumatoid arthritis | 16+ yrs | 0.9% | 0.8% |
| Epilepsy | 18+ yrs | 0.9% | 0.8% |
| Learning disability | All ages | 0.8% | 0.6% |
| Dementia | All ages | 0.7% | 0.8% |
| Peripheral arterial disease | All ages | 0.6% | 0.6% |
| Palliative care | All ages | 0.3% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 70.5% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 73.9% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 73.8% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 74.0% | 74.9% |
Nightingale Valley Practice, Brooklea Health Centre, Wick Road, Brislington, Bristol, BS4 4HU. Phone: 0117 330 4300. Website: www.nightingalevalleypractice.co.uk.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Birchwood Medical Practice | 0.0 km | 80% |
| The Wellspring Surgery | 1.3 km | 79% |
| Air Balloon Surgery | 1.8 km | 74% |
| Priory Surgery | 1.8 km | 79% |
| Wells Road Surgery | 1.9 km | 80% |
- Birchwood Medical Practice (80% overall experience good)
- Priory Surgery (79% overall experience good)
- Stockwood Medical Centre (87% overall experience good)
- Wells Road Surgery (80% overall experience good)
How do patients rate Nightingale Valley Practice?
In the 2026 GP Patient Survey, 78% of patients described their overall experience of Nightingale Valley Practice as good, against 77% across England. 28% found it easy to get through by phone.
How many patients are registered at Nightingale Valley Practice?
14,531 patients were registered in September 2026, down 1.3% on a year earlier.
What is Nightingale Valley Practice's CQC rating?
Good overall, published in March 2017.
How many GPs does Nightingale Valley Practice have?
6.6 full-time-equivalent qualified GPs (12 qualified GPs by headcount), which is 2,205 patients per GP against 2,171 across England.
Are appointments at Nightingale Valley Practice face to face?
72% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Nightingale Valley Practice's phone number?
0117 330 4300.