Leap Valley Medical Centre, Bristol: patient reviews and CQC rating
Leap Valley Medical Centre is a GP practice in Bristol with 7,975 registered patients (September 2026). In the 2026 GP Patient Survey, 51% of its patients described their overall experience as good, below the England figure of 77% (Bristol, North Somerset and South Gloucestershire: 78%). The Care Quality Commission rates it Good overall, in a report published in September 2023. It has 4.6 full-time-equivalent qualified GPs, or 1,729 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Leap Valley Medical Centre
Its result closest to England is the share who had confidence and trust in the healthcare professional they saw: 92%, against 93% across England. Its weakest is the share who found it easy to get through to the practice by phone: 23%, below the England figure of 57%. Of the 11 results in the table, 0 are above England and 8 below by more than the survey's margin of error, and 3 within it.
On overall experience it is 64th of the 65 practices in Bristol with 50 or more responses. 23% found it easy to get through by phone (England: 57%). The overall experience result is unchanged from 2025 (51%). 103 patients answered the survey (response rate 31%).
| Survey question | Leap Valley Medical Centre | Bristol, North Somerset and South Gloucestershire | England |
|---|---|---|---|
| Overall experience good | 51% | 78% | 77% |
| Easy to contact by phone | 23% | 55% | 57% |
| Easy to contact via the website | 42% | 60% | 58% |
| Easy to contact via the NHS App | 28% | 54% | 54% |
| Reception team helpful | 74% | 86% | 85% |
| Last contact good | 52% | 73% | 73% |
| Wait for appointment about right | 38% | 67% | 69% |
| Listened to well | 79% | 89% | 87% |
| Treated with care and concern | 81% | 88% | 86% |
| Confidence and trust in the clinician | 92% | 93% | 93% |
| Needs met | 85% | 90% | 90% |
CQC's overall rating for Leap Valley Medical Centre is Good, published in September 2023. All 5 key questions are rated Good. It held the same rating in the report before (June 2022).
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
7,975 patients were registered at Leap Valley Medical Centre in September 2026, up 3.2% on a year earlier (England: down 1.1%).
22% of its patients are aged 65 or over, against 19% across England. With 4.6 full-time-equivalent qualified GPs, there are 1,729 patients per GP, fewer than the England figure of 2,171 and Bristol, North Somerset and South Gloucestershire's 1,925. The practice also has 7.0 nurses and 0.8 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 4.2 | 4.2 |
| August 2024 | 4.7 | 5.5 |
| August 2025 | 3.8 | 5.7 |
| August 2026 | 4.6 | 5.5 |
From June 2026 to August 2026 the practice recorded 3,127 appointments a month, or 392 per 1,000 registered patients (England: 510). 62% were face to face (England: 63%). 30% took place on the day they were booked and 7% more than 28 days after booking (England: 45% and 5%).
41% were with a GP rather than another member of the practice team. 5% of booked patients did not attend.
| Measure | Leap Valley Medical Centre | Bristol, North Somerset and South Gloucestershire | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 392 | 459 | 510 |
| Face to face | 62% | 65% | 63% |
| Same day as booked | 30% | 38% | 45% |
| More than 28 days after booking | 7% | 5% | 5% |
| Did not attend | 5% | 5% | 4% |
Compared with England, the practice has a higher share of patients on its registers for a learning disability (1.1% against 0.6%), chronic kidney disease (8.6% against 4.6%) and depression (18.0% against 14.3%). It has a lower share for palliative or supportive care needs (0.3% against 0.6%), serious mental illness (0.6% against 1.0%) and COPD (1.4% against 1.9%). The practice's patients live in areas with an average deprivation score of 9.5 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 86.6 years for women and 81.8 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| Depression | 18+ yrs | 18.0% | 14.3% |
| High blood pressure | All ages | 16.0% | 15.2% |
| Chronic kidney disease | 18+ yrs | 8.6% | 4.6% |
| Diabetes | 17+ yrs | 7.4% | 7.9% |
| Asthma | 6+ yrs | 7.1% | 6.6% |
| Cancer | All ages | 3.9% | 3.8% |
| Coronary heart disease | All ages | 2.7% | 3.0% |
| Atrial fibrillation | All ages | 2.5% | 2.2% |
| Stroke and TIA | All ages | 1.6% | 1.9% |
| COPD | All ages | 1.4% | 1.9% |
| Heart failure | All ages | 1.3% | 1.1% |
| Learning disability | All ages | 1.1% | 0.6% |
| Rheumatoid arthritis | 16+ yrs | 1.0% | 0.8% |
| Epilepsy | 18+ yrs | 0.8% | 0.8% |
| Peripheral arterial disease | All ages | 0.7% | 0.6% |
| Osteoporosis | 50+ yrs | 0.7% | 1.2% |
| Serious mental illness | All ages | 0.6% | 1.0% |
| Dementia | All ages | 0.6% | 0.8% |
| Palliative care | All ages | 0.3% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 74.2% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 74.9% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 80.5% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 78.0% | 74.9% |
Leap Valley Medical Centre, Beaufort Road, Downend, Bristol, BS16 6UG. Phone: 0117 956 2979. Website: www.leapvalleysurgery.co.uk.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Emersons Green Medical Centre | 0.9 km | 45% |
| Christchurch Family Medical Centre | 1.7 km | 68% |
| The Old School Surgery | 3.3 km | 69% |
| Fishponds Family Practice | 3.3 km | 67% |
| Beechwood Medical Practice | 3.3 km | 81% |
- Christchurch Family Medical Centre (68% overall experience good)
- Emersons Green Medical Centre (45% overall experience good)
- The Orchard Medical Centre (84% overall experience good)
- The Three Shires Medical Practice - Wick (95% overall experience good)
How do patients rate Leap Valley Medical Centre?
In the 2026 GP Patient Survey, 51% of patients described their overall experience of Leap Valley Medical Centre as good, below the England figure of 77%. 23% found it easy to get through by phone.
How many patients are registered at Leap Valley Medical Centre?
7,975 patients were registered in September 2026, up 3.2% on a year earlier.
What is Leap Valley Medical Centre's CQC rating?
Good overall, published in September 2023.
How many GPs does Leap Valley Medical Centre have?
4.6 full-time-equivalent qualified GPs (6 qualified GPs by headcount), which is 1,729 patients per GP against 2,171 across England.
Are appointments at Leap Valley Medical Centre face to face?
62% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Leap Valley Medical Centre's phone number?
0117 956 2979.