Fishponds Family Practice, Bristol: patient reviews and CQC rating
Fishponds Family Practice is a GP practice in Bristol with 12,584 registered patients (September 2026). In the 2026 GP Patient Survey, 67% of its patients described their overall experience as good, below the England figure of 77% (Bristol, North Somerset and South Gloucestershire: 78%). The Care Quality Commission rates it Good overall, in a report published in January 2017. It has 7.7 full-time-equivalent qualified GPs, or 1,641 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Fishponds Family Practice
Its best result against England is the share who said the healthcare professional was good at listening to them: 92%, against 87% across England. Its weakest is the share who said the wait for their last appointment was about right: 51%, below the England figure of 69%. Of the 11 results in the table, 0 are above England and 6 below by more than the survey's margin of error, and 5 within it.
On overall experience it is 59th of the 65 practices in Bristol with 50 or more responses. 45% found it easy to get through by phone (England: 57%). The overall experience result is 1 point lower than in 2025 (68%). 109 patients answered the survey (response rate 26%).
| Survey question | Fishponds Family Practice | Bristol, North Somerset and South Gloucestershire | England |
|---|---|---|---|
| Overall experience good | 67% | 78% | 77% |
| Easy to contact by phone | 45% | 55% | 57% |
| Easy to contact via the website | 40% | 60% | 58% |
| Easy to contact via the NHS App | 47% | 54% | 54% |
| Reception team helpful | 73% | 86% | 85% |
| Last contact good | 61% | 73% | 73% |
| Wait for appointment about right | 51% | 67% | 69% |
| Listened to well | 92% | 89% | 87% |
| Treated with care and concern | 88% | 88% | 86% |
| Confidence and trust in the clinician | 95% | 93% | 93% |
| Needs met | 85% | 90% | 90% |
In the Friends and Family Test for July 2026, 94% of 280 responses rated the practice good or very good (England: 92%).
CQC's overall rating for Fishponds Family Practice is Good, published in January 2017. All 5 key questions are rated Good.
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
12,584 patients were registered at Fishponds Family Practice in September 2026, down 3.7% on a year earlier (England: down 1.1%).
18% of its patients are aged 65 or over, against 19% across England. With 7.7 full-time-equivalent qualified GPs, there are 1,641 patients per GP, fewer than the England figure of 2,171 and Bristol, North Somerset and South Gloucestershire's 1,925. The practice also has 2.3 nurses and 5.1 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 8.3 | 9.3 |
| August 2024 | 9.1 | 10.8 |
| August 2025 | 8.2 | 9.9 |
| August 2026 | 7.7 | 9.4 |
From June 2026 to August 2026 the practice recorded 5,131 appointments a month, or 408 per 1,000 registered patients (England: 510). 81% were face to face (England: 63%). 29% took place on the day they were booked and 6% more than 28 days after booking (England: 45% and 5%).
42% were with a GP rather than another member of the practice team. 6% of booked patients did not attend.
| Measure | Fishponds Family Practice | Bristol, North Somerset and South Gloucestershire | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 408 | 459 | 510 |
| Face to face | 81% | 65% | 63% |
| Same day as booked | 29% | 38% | 45% |
| More than 28 days after booking | 6% | 5% | 5% |
| Did not attend | 6% | 5% | 4% |
Compared with England, the practice has a lower share of patients for palliative or supportive care needs (0.1% against 0.6%) and dementia (0.5% against 0.8%). The practice's patients live in areas with an average deprivation score of 20.7 (England: 21.8; higher is more deprived). Life expectancy for its patients' neighbourhoods is 83.5 years for women and 78.6 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| High blood pressure | All ages | 14.0% | 15.2% |
| Depression | 18+ yrs | 13.4% | 14.3% |
| Diabetes | 17+ yrs | 7.1% | 7.9% |
| Asthma | 6+ yrs | 6.5% | 6.6% |
| Chronic kidney disease | 18+ yrs | 5.1% | 4.6% |
| Cancer | All ages | 3.2% | 3.8% |
| Coronary heart disease | All ages | 2.5% | 3.0% |
| COPD | All ages | 2.1% | 1.9% |
| Atrial fibrillation | All ages | 2.1% | 2.2% |
| Stroke and TIA | All ages | 1.6% | 1.9% |
| Osteoporosis | 50+ yrs | 1.5% | 1.2% |
| Serious mental illness | All ages | 1.2% | 1.0% |
| Heart failure | All ages | 1.1% | 1.1% |
| Rheumatoid arthritis | 16+ yrs | 0.8% | 0.8% |
| Epilepsy | 18+ yrs | 0.8% | 0.8% |
| Learning disability | All ages | 0.6% | 0.6% |
| Dementia | All ages | 0.5% | 0.8% |
| Peripheral arterial disease | All ages | 0.4% | 0.6% |
| Palliative care | All ages | 0.1% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 68.8% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 66.9% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 61.7% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 71.5% | 74.9% |
Fishponds Family Practice, Beechwood Road, Fishponds, Bristol, BS16 3TD. Phone: 0117 908 2365. Website: www.thefishpondsfamilypractice.nhs.uk.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Beechwood Medical Practice | 0.0 km | 81% |
| The Old School Surgery | 0.3 km | 69% |
| Christchurch Family Medical Centre | 1.6 km | 68% |
| St George Health Centre | 2.1 km | 88% |
| The Orchard Medical Centre | 2.2 km | 84% |
- Air Balloon Surgery (74% overall experience good)
- Beechwood Medical Practice (81% overall experience good)
How do patients rate Fishponds Family Practice?
In the 2026 GP Patient Survey, 67% of patients described their overall experience of Fishponds Family Practice as good, below the England figure of 77%. 45% found it easy to get through by phone.
How many patients are registered at Fishponds Family Practice?
12,584 patients were registered in September 2026, down 3.7% on a year earlier.
What is Fishponds Family Practice's CQC rating?
Good overall, published in January 2017.
How many GPs does Fishponds Family Practice have?
7.7 full-time-equivalent qualified GPs (10 qualified GPs by headcount), which is 1,641 patients per GP against 2,171 across England.
Are appointments at Fishponds Family Practice face to face?
81% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Fishponds Family Practice's phone number?
0117 908 2365.