Rydings Hall Surgery, Brighouse: patient reviews and CQC rating
Rydings Hall Surgery is a GP practice in Brighouse with 7,612 registered patients (September 2026). In the 2026 GP Patient Survey, 77% of its patients described their overall experience as good, against 77% across England (West Yorkshire: 76%). The Care Quality Commission rates it Good overall, in a report published in June 2018. It has 3.4 full-time-equivalent qualified GPs, or 2,258 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Rydings Hall Surgery
Its best result against England is the share who said the wait for their last appointment was about right: 82%, above the England figure of 69%. Its weakest is the share who found it easy to contact the practice through its website: 28%, below the England figure of 58%. Of the 11 results in the table, 3 are above England and 1 below by more than the survey's margin of error, and 7 within it.
On overall experience it is 3rd of the 4 practices in Brighouse with 50 or more responses. 65% found it easy to get through by phone (England: 57%). The overall experience result is 3 points lower than in 2025 (80%). 102 patients answered the survey (response rate 28%).
| Survey question | Rydings Hall Surgery | West Yorkshire | England |
|---|---|---|---|
| Overall experience good | 77% | 76% | 77% |
| Easy to contact by phone | 65% | 53% | 57% |
| Easy to contact via the website | 28% | 54% | 58% |
| Easy to contact via the NHS App | 39% | 52% | 54% |
| Reception team helpful | 93% | 84% | 85% |
| Last contact good | 70% | 70% | 73% |
| Wait for appointment about right | 82% | 70% | 69% |
| Listened to well | 92% | 87% | 87% |
| Treated with care and concern | 89% | 85% | 86% |
| Confidence and trust in the clinician | 98% | 92% | 93% |
| Needs met | 94% | 90% | 90% |
In the Friends and Family Test for July 2026, 84% of 32 responses rated the practice good or very good (England: 92%).
CQC's overall rating for Rydings Hall Surgery is Good, published in June 2018. All 5 key questions are rated Good. It held the same rating in the report before (April 2016).
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
7,612 patients were registered at Rydings Hall Surgery in September 2026, down 1.9% on a year earlier (England: down 1.1%).
25% of its patients are aged 65 or over, against 19% across England. With 3.4 full-time-equivalent qualified GPs, there are 2,258 patients per GP, close to the England figure of 2,171 and West Yorkshire's 2,162. The practice also has 2.6 nurses and 1.7 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 4.3 | 6.4 |
| August 2024 | 4.3 | 6.2 |
| August 2025 | 4.3 | 6.4 |
| August 2026 | 3.4 | 5.3 |
From June 2026 to August 2026 the practice recorded 3,306 appointments a month, or 434 per 1,000 registered patients (England: 510). 76% were face to face (England: 63%). 46% took place on the day they were booked and 6% more than 28 days after booking (England: 45% and 5%).
33% were with a GP rather than another member of the practice team. 3% of booked patients did not attend.
| Measure | Rydings Hall Surgery | West Yorkshire | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 434 | 579 | 510 |
| Face to face | 76% | 66% | 63% |
| Same day as booked | 46% | 45% | 45% |
| More than 28 days after booking | 6% | 7% | 5% |
| Did not attend | 3% | 4% | 4% |
Compared with England, the practice has a higher share of patients on its registers for osteoporosis (3.1% against 1.2%), peripheral arterial disease (0.9% against 0.6%) and heart failure (1.7% against 1.1%). It has a lower share for palliative or supportive care needs (0.1% against 0.6%). The practice's patients live in areas with an average deprivation score of 20.5 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 83.1 years for women and 78.9 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| High blood pressure | All ages | 17.1% | 15.2% |
| Depression | 18+ yrs | 15.3% | 14.3% |
| Diabetes | 17+ yrs | 9.4% | 7.9% |
| Asthma | 6+ yrs | 6.2% | 6.6% |
| Chronic kidney disease | 18+ yrs | 5.1% | 4.6% |
| Cancer | All ages | 4.9% | 3.8% |
| Coronary heart disease | All ages | 4.0% | 3.0% |
| Osteoporosis | 50+ yrs | 3.1% | 1.2% |
| Atrial fibrillation | All ages | 3.0% | 2.2% |
| COPD | All ages | 2.6% | 1.9% |
| Stroke and TIA | All ages | 2.4% | 1.9% |
| Heart failure | All ages | 1.7% | 1.1% |
| Serious mental illness | All ages | 1.3% | 1.0% |
| Epilepsy | 18+ yrs | 1.2% | 0.8% |
| Dementia | All ages | 1.0% | 0.8% |
| Rheumatoid arthritis | 16+ yrs | 1.0% | 0.8% |
| Peripheral arterial disease | All ages | 0.9% | 0.6% |
| Learning disability | All ages | 0.8% | 0.6% |
| Palliative care | All ages | 0.1% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 80.6% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 70.2% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 73.3% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 76.1% | 74.9% |
Rydings Hall Surgery, Church Lane, Brighouse, HD6 1AT. Phone: 01484 715324. Website: www.rydingshallsurgery.org.uk.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Church Lane Surgery | 0.0 km | 72% |
| LONGROYDE SURGERY | 1.1 km | 98% |
| Rastrick Health Centre | 1.7 km | 93% |
| The Northolme Practice | 3.1 km | 86% |
| Bankfield Surgery | 3.9 km | 75% |
- Church Lane Surgery (72% overall experience good)
- LONGROYDE SURGERY (98% overall experience good)
- Rastrick Health Centre (93% overall experience good)
- The Northolme Practice (86% overall experience good)
How do patients rate Rydings Hall Surgery?
In the 2026 GP Patient Survey, 77% of patients described their overall experience of Rydings Hall Surgery as good, against 77% across England. 65% found it easy to get through by phone.
How many patients are registered at Rydings Hall Surgery?
7,612 patients were registered in September 2026, down 1.9% on a year earlier.
What is Rydings Hall Surgery's CQC rating?
Good overall, published in June 2018.
How many GPs does Rydings Hall Surgery have?
3.4 full-time-equivalent qualified GPs (4 qualified GPs by headcount), which is 2,258 patients per GP against 2,171 across England.
Are appointments at Rydings Hall Surgery face to face?
76% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Rydings Hall Surgery's phone number?
01484 715324.