Church Lane Surgery, Brighouse: patient reviews and CQC rating
Church Lane Surgery is a GP practice in Brighouse with 10,783 registered patients (September 2026). In the 2026 GP Patient Survey, 72% of its patients described their overall experience as good, against 77% across England (West Yorkshire: 76%). The Care Quality Commission rates it Good overall, in a report published in February 2016. It has 4.3 full-time-equivalent qualified GPs, or 2,501 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Church Lane Surgery
Its best result against England is the share who found it easy to contact the practice using the NHS App: 61%, against 54% across England. Its weakest is the share who found it easy to contact the practice through its website: 42%, against 58% across England. Of the 11 results in the table, 1 is above England and 1 below by more than the survey's margin of error, and 9 within it.
On overall experience it is 4th of the 4 practices in Brighouse with 50 or more responses. 44% found it easy to get through by phone (England: 57%). The overall experience result is 13 points lower than in 2025 (85%). 113 patients answered the survey (response rate 33%).
| Survey question | Church Lane Surgery | West Yorkshire | England |
|---|---|---|---|
| Overall experience good | 72% | 76% | 77% |
| Easy to contact by phone | 44% | 53% | 57% |
| Easy to contact via the website | 42% | 54% | 58% |
| Easy to contact via the NHS App | 61% | 52% | 54% |
| Reception team helpful | 82% | 84% | 85% |
| Last contact good | 67% | 70% | 73% |
| Wait for appointment about right | 69% | 70% | 69% |
| Listened to well | 85% | 87% | 87% |
| Treated with care and concern | 82% | 85% | 86% |
| Confidence and trust in the clinician | 88% | 92% | 93% |
| Needs met | 96% | 90% | 90% |
In the Friends and Family Test for July 2026, 95% of 566 responses rated the practice good or very good (England: 92%).
CQC's overall rating for Church Lane Surgery is Good, published in February 2016. All 5 key questions are rated Good.
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
10,783 patients were registered at Church Lane Surgery in September 2026, down 2.4% on a year earlier (England: down 1.1%).
26% of its patients are aged 65 or over, against 19% across England. With 4.3 full-time-equivalent qualified GPs, there are 2,501 patients per GP, more than the England figure of 2,171 and West Yorkshire's 2,162. The practice also has 2.3 nurses and 5.4 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 4.3 | 8.4 |
| August 2024 | 3.9 | 8.0 |
| August 2025 | 3.9 | 7.6 |
| August 2026 | 4.3 | 7.8 |
From June 2026 to August 2026 the practice recorded 5,225 appointments a month, or 485 per 1,000 registered patients (England: 510). 60% were face to face (England: 63%). 36% took place on the day they were booked and 16% more than 28 days after booking (England: 45% and 5%).
46% were with a GP rather than another member of the practice team. 3% of booked patients did not attend.
| Measure | Church Lane Surgery | West Yorkshire | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 485 | 579 | 510 |
| Face to face | 60% | 66% | 63% |
| Same day as booked | 36% | 45% | 45% |
| More than 28 days after booking | 16% | 7% | 5% |
| Did not attend | 3% | 4% | 4% |
Compared with England, the practice has a higher share of patients on its registers for osteoporosis (2.4% against 1.2%), heart failure (1.8% against 1.1%) and dementia (1.1% against 0.8%). It has a lower share for palliative or supportive care needs (0.3% against 0.6%) and chronic kidney disease (3.2% against 4.6%). The practice's patients live in areas with an average deprivation score of 19.7 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 83.1 years for women and 78.9 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| Depression | 18+ yrs | 20.4% | 14.3% |
| High blood pressure | All ages | 16.5% | 15.2% |
| Diabetes | 17+ yrs | 8.5% | 7.9% |
| Asthma | 6+ yrs | 7.6% | 6.6% |
| Cancer | All ages | 4.8% | 3.8% |
| Coronary heart disease | All ages | 4.1% | 3.0% |
| Chronic kidney disease | 18+ yrs | 3.2% | 4.6% |
| Atrial fibrillation | All ages | 3.2% | 2.2% |
| Stroke and TIA | All ages | 2.6% | 1.9% |
| Osteoporosis | 50+ yrs | 2.4% | 1.2% |
| COPD | All ages | 2.3% | 1.9% |
| Heart failure | All ages | 1.8% | 1.1% |
| Serious mental illness | All ages | 1.2% | 1.0% |
| Dementia | All ages | 1.1% | 0.8% |
| Epilepsy | 18+ yrs | 1.0% | 0.8% |
| Rheumatoid arthritis | 16+ yrs | 1.0% | 0.8% |
| Peripheral arterial disease | All ages | 0.7% | 0.6% |
| Learning disability | All ages | 0.5% | 0.6% |
| Palliative care | All ages | 0.3% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 78.6% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 69.5% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 71.2% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 75.6% | 74.9% |
Church Lane Surgery, 24 Church Lane, Brighouse, HD6 1AT. Phone: 01484 714349. Website: www.thechurchlanesurgery.co.uk.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Rydings Hall Surgery | 0.0 km | 77% |
| LONGROYDE SURGERY | 1.1 km | 98% |
| Rastrick Health Centre | 1.7 km | 93% |
| The Northolme Practice | 3.1 km | 86% |
| Bankfield Surgery | 3.9 km | 75% |
- LONGROYDE SURGERY (98% overall experience good)
- Rastrick Health Centre (93% overall experience good)
- Rydings Hall Surgery (77% overall experience good)
- The Northolme Practice (86% overall experience good)
How do patients rate Church Lane Surgery?
In the 2026 GP Patient Survey, 72% of patients described their overall experience of Church Lane Surgery as good, against 77% across England. 44% found it easy to get through by phone.
How many patients are registered at Church Lane Surgery?
10,783 patients were registered in September 2026, down 2.4% on a year earlier.
What is Church Lane Surgery's CQC rating?
Good overall, published in February 2016.
How many GPs does Church Lane Surgery have?
4.3 full-time-equivalent qualified GPs (6 qualified GPs by headcount), which is 2,501 patients per GP against 2,171 across England.
Are appointments at Church Lane Surgery face to face?
60% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Church Lane Surgery's phone number?
01484 714349.